Essential Duties and Responsibilities Provide Advanced Technical Support: Assist users globally with complex technical issues related to hardware, software, and network connectivity. Troubleshoot and resolve software, hardware, and networking issues efficiently and escalate to higher-level support when necessary. Perform root cause analysis and ensure issues are resolved quickly and accurately. Configure, test, and install software applications and hardware to company standards. Manage IT assets, including workstation setups for new hires and inventory tracking. Resolve user logon and access issues, ensuring security and smooth operation. Support remote workers with VPN and remote desktop solutions. Support and troubleshoot peripheral devices, including scanners, copiers, and printers. Provide Training: Offer guidance and training to end-users on best practices and effective use of technology. Maintain accurate records in IT systems and ensure documentation is up to date. Travel to job sites as needed and take on additional responsibilities as required to support IT operations. Other duties assigned as needed Skills and Abilities Strong verbal and written communication skills. Ability to multitask and prioritize effectively in a fast-paced environment. Self-motivated with excellent problem-solving skills. Exceptional attention to detail and time management skills. Proficiency in Windows and macOS environments with Microsoft 365 administration experience. Experience supporting Apple products and specialized hardware. Knowledge of enterprise-level hardware troubleshooting and maintenance (Dell, Apple). Familiarity with enterprise applications (e.g., Office 365, Adobe, AutoCAD). Experience with ITSM platforms (e.g., ServiceNow, Jira), ticketing systems (e.g., Web Helpdesk), and cloud services (e.g., Azure, AWS) are a plus. Basic experience with CRM and ERP platform administration. Education and/or Experience High School Diploma or Equivalent (Associate s or bachelor s degree in IT, Computer Science, or a related field preferred). A minimum of 2 years of hands-on IT support experience in a corporate environment. Strong intermediate-level PC and networking skills (Apple device experience is a plus). Relevant certifications (Microsoft, CompTIA A+, Network+) preferred. MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. Essential Duties and Responsibilities Review understand SOWs and project contract to determine time to deliver allotment of available and required internal and/or third party resources to various phases of project (people and dollars) Responsible for coordinating all activities associated with the timely accurate and on-budget completion of the project according to established project management procedures using MS Project on SharePoint and project workbook Responsible for leading a Project Kickoff meeting among Sales Technical engineers Customer resources Technical Support mgmt. Finance (as needed) Third Party resources (as needed) Responsible for effective communication with customer including change orders and delivery on-site visits (as needed) Provide regular updates to Sr. Project manager including standard project review meetings Engage Finance/accounting and purchasing department personnel as need for capex purchases and/or equipment Review project status weekly to keep it on schedule financially identify problem areas and spearhead resolution Raise awareness immediately to management regarding potential claims or back charges or any large costs that will affect AVISPL financially on assigned projects Ensure that any scope schedule cost or change of terms are handled in accordance to stated change order procedures. Retain responsibility for resolving all project related issues Attend weekly team review of all projects and statuses and utilization. Raise any issues to management at this time for escalation Prepare project reports as requested by Sr. Project Manager and Program Director Keep accurate files and records of project status and activities via project workbook Project Server and plan and change orders Maintain and develop strong relationship with customers with direct interaction with focus on improving customers perception of service quality on time delivery responsiveness and problem solving Respond to communications from customers regarding problems or concerns in a timely and professional manner with by returning all phone calls or emails by the end of each business day Drive project results to satisfy customer requirements to increase Net Promoter Score Travel to various job sites required Other duties assigned as needed Education and/or Experience Demonstrated experience managing projects in the Audio Visual, Construction, Technology(Structured Cabling / Security) or related industry is required. Minimum 3 to 5 years of experience as a Project Manager in the Audio Visual, Construction, Technology (Security or Structured Cabling) or related industry is preferred. Formal education in Audio Visual, Construction, Technology or related field is preferred. Minimum of a High School Diploma or equivalent is preferred. Ability to obtain formal approved clearances (Government or system specific) may be required. MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarterand live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. Day-To-Day Responsibilities: Perform installation tasks as noted in job summary and in support of Lead Technician Read and interpret electronic schematics and architectural blueprints Use hand and power tools to solder and crimp connectors along with various other AV systems related tasks Assist Lead Tech with management and security of all associated equipment and tools on jobsite Assist with basic mechanical fabrication and basic rack wiring Travel to various job sites required Items to Consider: AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may deal with a construction site type of work environment. WHAT WE RE LOOKING FOR Must-Haves: Effectively communicate with employees, customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to work and think independently and meet deadlines Basic computer knowledge Nice-To-Haves: Formal education in Electronics or related field Minimum of a High School Diploma or equivalent preferred WHY YOU LL LIKE WORKING HERE Medical benefits Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT USAVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. Essential Duties and Responsibilities Ensure customers are receiving prompt and efficient technical support of ProAV and Video Conferencing solutions. Handle and respond to inbound phone calls and email inquires Maintain the TSR case load while managing other common tasks including but not limited to: Triage/root cause analysis, Dispatching field technicians, ordering parts/ issuing RMA s Troubleshoot, document and issue remediation methodologies for contracted and TM-based clients Provide client support to users in the operations and configuration of videoconferencing systems Participate as needed in prescribed training curriculum Follow up on open issues with escalation groups to provide feedback to customer Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month Other duties assigned as needed Skills and Abilities Communicate and interact with internal employees, clients and colleagues in a professional and timely manner Self-starter capable of working independently and ensuring to meet deadlines Excellent communication and interpersonal skills, both verbal and written Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Demonstrate time management skills with attention to detail Ability to troubleshoot basic AV and Video Teleconferencing issues Education and/or Experience High School Diploma or equivalent is required Formal education in Electronics or related field preferred Minimum 1-2 years AV/Teleconferencing experience preferred Demonstrated knowledge of Video Teleconferencing endpoints and infrastructure Demonstrated knowledge of AV Control systems and integrated room peripherals is desireD WHY YOU LL LIKE WORKING HERE Medical benefits Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. Essential Duties and Responsibilities Match price quantity and item number for invoices purchase orders and receivers assuring all expenditures are properly authorized by managers Process employee expense requests and ensure compliance to division travel policies appropriate receipts approval and timely payment Contact vendors to clarify and rectify any questions/discrepancies regarding payments discounts taken quantities Key debit memos initiated by the Purchasing Department into AP system Determine whether or not debit needs to be matched online or entered without matching online Process vendor invoices in ERP system and ensure all vendor payments are valid and approved Obtain management approval for all invoices that are processed without Purchase orders Reconcile small vendor statements as needed Identifies researches and resolves items/issues impacting the accounts payable statements Contact vendors as needed to resolve any issues and respond to their inquiries Update vendor payment information (addresses contact information bank account numbers etc.) in ERP system Assist with accounts payable preparations and audit process Maintain proper documentation of monthly data and analysis Assist in special projects and process improvement Contribute to improving process workflows and maintaining system administration Assist the AP department in various projects as needed Other duties assigned as needed Skills and Abilities Demonstrate time management skills with attention to detail Detail oriented and capable of analyzing complex financial/operational data Intermediate/Advanced proficiency in PC/Microsoft applications (Excel Access Word) Demonstrated experience using pivot tables in Excel Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization Self-starter capable of working independently and ensuring to meet deadlines Excellent communication and interpersonal skills both verbal and written Ability to balance multiple tasks with changing priorities Education and/or Experience High school Diploma or equivalent is required Bachelors degree in Accounting Finance Business or related field preferred Minimum of 1-2 years relevant experience in a corporate accounting organization Experience operating in a multi-state and/or complex matrix business environment Intermediate/Advanced experience with General Ledger Programs MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

Job Summary Mainly responsible for conducting the initial reviews on bid documents while also focusing on developing relationships with those local organizations. Essential Duties and Responsibilities Review and evaluate initial bid documents Price in initial labor figures for operations and management reviews Assess cost effectiveness of products projects or services Meet or exceed gross profit goals established and set by Management Proofread bid documents for any special requirements such as MBE/WBE bonds LD and present findings to management for review Collaborate with customers vendors and team members in other departments to discuss and formulate estimates while resolving issues as needed Prepare wrappers for submittals and ensure any associated documentation is included Proposal count to meet or exceed monthly expectations as established by management Prospecting via phone/in person with assigned prospects Thoroughly understand RFP process Other duties assigned as needed Skills and Abilities Ability to balance multiple tasks with changing priorities Ability to work and think independently and ensuring to meet deadlines Strong organizational skills and excellent attention to detail Must have clear and professional communication skills (written and oral) both internally and externally Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization Demonstrated customer service focus and client communication skills Ability to handle sensitive and confidential information Proficient with Microsoft Office (Word Excel Outlook) Education and/or Experience Minimum high school diploma or equivalent Minimum 3 - 5 years experience in Estimation Project Management or Field Integration is preferred Experience in the Audio Visual or Construction industry is a plus SLEP RFP experience is a plus Experience in an global and/or complex matrix business environment is desirable Working Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).

Develop and generate all necessary drawings for integrated AVI-SPL customer projects Coordinate with Design Engineers, Project Engineers and Project Managers to complete drawings accurately and timely Provide high-level customer service to internal and external customers daily Research components as needed to create an accurate depiction Act as customer liaison in absence of the Senior CAD Technician Utilize and test calibration of equipment Responsible for contributing to job documentation as needed Assist with projector and Screen Support Structure installations Operate small and large scale office printers/plotters Utilize labeling software for rack and field wiring purposes Skills and Abilities Proven proficiency in AutoDesk AutoCAD Ability to read and interpret electronic schematics and architectural blueprints Ability to successfully handle multiple projects simultaneously Knowledge of signal flow for audio, video and control systems Understanding of site survey s Familiarity of Audio Visual, Mechanical, and Electrical facilities drawings. PC proficient Education and/or Experience Minimum High school diploma or equivalent Minimum of 1 year CAD experience preferred 1 year of customer interaction experience preferred