Job Description

Role & responsibilities Team registers, verifies, and evaluates claims and make the necessary payments, in both STRADA and Intertours policies. These include travel assistance, travel annulation, replacement vehicles, vehicle breakdown and consecutive expenses (Such as hotel, train/buses, taxis, etc.) Preferred candidate profile Ability to work in big teams Processing and meeting the daily targets and maintain high quality standards Ability to Identify, facilitate and implement process improvement ideas to improve efficiency & gain productivity gain productivity Intermediary (B2.2) Level knowledge of German Language Soft skills required: Good communication and strong interpersonal Good time management skills Expertise in Excel & Power Point Team player and ability to work closely with onshore team/ supervisors Technical skills required: Excellent spoken and written French/German skills. Knowledge of insurance business would be an added advantage