Back Office Executive

Job Description

1. Answering phones calls and explaining the services offered by the company. 2. Contacting existing customers as well as prospective customers using scripts. 3. Obtaining customer information and other relevant data. 4. Asking questions to the customer and understanding their specifications. 5. Resolving queries and issues related to the services provided by the company. 6. Maintaining the database of the customers on a regular basis. 7. Suggesting solutions based on customer’s needs and requirements. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Provident Fund Schedule: Day shift Evening shift Night shift Education: Diploma (Preferred) Work Location: In person