Back Office Executive

Job Description

Key Responsibilities: Provide administrative support to the sales team, including preparing sales documents, reports, and presentations. Respond to customer inquiries via email, and chat, providing accurate information about products and services. Helping in creating media plans and managing vendor partners. Assist in processing sales orders and maintaining accurate customer records in our CRM system. Handle customer complaints and resolve issues in a timely and professional manner. Maintain knowledge of our products, services, and promotions to effectively assist customers. Support sales initiatives by coordinating meetings, scheduling appointments, and managing calendars. Participate in training sessions and professional development to enhance skills and knowledge. Qualifications: Advance Excel and Basic Power Point Presentation knowledge Experience up to 1 Years Female with career gap are also welcome. Candidates from Advertising industry (Preferred but not mandatory). Excellent organizational skills and attention to detail. Problem-solving skills and a customer-centric attitude. Proven experience in customer service or sales support role. Ability to work independently and as part of a team in a fast-paced environment. Job Types: Full-time, Fresher Pay: ₹16,438.84 - ₹37,127.76 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person