Beacon System Soft Solutions specializes in providing software development services tailored to meet the specific needs of businesses in various industries, focusing on technology solutions and innovations.
Not specified
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Are you passionate about computer-aided design (CAD) and seeking a new career opportunityLook no further, as BEACON India is currently seeking a talented and skilled CAD Executive to join our team. In this blog, we will discuss the role of a CAD Executive and provide a comprehensive job description for this exciting position at BEACON India.Company Overview:BEACON India is a leading engineering and design services provider, specializing in the fields of architecture, engineering, and construction. With a strong emphasis on innovation and sustainability, we have established a reputation for delivering high-quality and cost-effective solutions to our clients. As we continue to expand our operations, we are looking for a CAD Executive to contribute to our success and growth.Job Description:As a CAD Executive at BEACON India, you will be responsible for supporting our design and engineering teams by creating accurate and detailed CAD drawings and models. Your primary role will involve utilizing industry-standard CAD software to produce technical drawings and plans based on project specifications and requirements.Key Responsibilities:- Collaborate with project managers, engineers, and architects to understand design requirements and objectives.- Use CAD software to create 2D and 3D drawings, models, and renderings for various projects, including building design, infrastructure, and mechanical components.- Ensure that all CAD drawings and models adhere to industry standards, guidelines, and best practices.- Review and interpret technical data, sketches, and specifications to accurately translate design intent into CAD drawings and models.- Contribute to the revision and modification of existing CAD drawings and models as necessary.- Coordinate with internal teams to ensure the timely delivery of CAD work in support of project timelines and milestones.Qualifications:- A bachelors degree in engineering, architecture, or a related field.- Proficiency in using CAD software such as AutoCAD, Revit, SolidWorks, or similar programs.- Strong attention to detail and accuracy in creating technical drawings and models.- Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.- Prior experience in a similar role within the engineering, design, or construction industry is preferred.Why Join BEACON India:At BEACON India, we value and invest in our employees. As a CAD Executive, you will have the opportunity to work on diverse and challenging projects, collaborate with talented professionals, and contribute to the success of our clients. With a supportive work environment, opportunities for growth and development, and competitive compensation, BEACON India offers a rewarding career path for CAD professionals.If you are a motivated individual with a passion for CAD and a desire to make an impact, we encourage you to apply for the CAD Executive role at BEACON India. Join us in shaping the future of engineering and design innovation. We look forward to welcoming you to our team! Responsibilities: Thorough understanding of the assigned territory and the territory mapping to be a continuous exercise all through the assigned period of current responsibility. Imbibe the art of Cold Calling and sustained prospect-engagement by putting this into practice. Plan activities at the beginning of each week with a conscious perspective on, New Business Territory mapping Work actively with the reporting manager to plan and earn the allocated incentive. Effectively meet the prospect either as a cold call or through appointments and lead him to the discussion table - so the experts can work to provide a value solution. Set up meetings with potential clients. Clear understanding of complete product line that BEACON offers. Become astute at other Lead Generation techniques including working through various Databases, Inside sales team, Cold Calling, Networking and Social Media. Become good at preparing and delivering presentations on products proposed Working as a team member with technical consultants and building efficient communication channel with company technical resources and prospect needs.Coordinate with internal teams to ensure the timely delivery of CAD softwares in support of project timelines and milestones.
Not specified
INR 1.0 - 5.0 Lacs P.A.
Work from Office
Full Time
***Job Summary:**We are seeking a dynamic and skilled Application Support Engineer to join our Post Sales team. In this role, you will be the primary point of contact for our customers, ensuring they receive exceptional support and guidance for SOLIDWORKS applications. You will collaborate closely with clients to resolve technical issues, enhance the application experience, and drive customer satisfaction.**Key Responsibilities:**- **Customer Support:*Serve as the main contact for post-sales application support inquiries, addressing technical issues and providing timely resolutions.- **Troubleshooting:*Analyze and diagnose application-related problems through careful investigation and assessment of logs, configurations, and operational workflows.- **Documentation:*Create and maintain documentation, including knowledge base articles, troubleshooting guides, and user manuals to empower customers and enhance team efficiency.- **Collaboration:*Work closely with cross-functional teams, including development, product management, and sales, to facilitate effective solutions and improve application features based on client feedback.- **Training Onboarding:*Assist in the training of customers on application features, usage best practices, and new functionalities, ensuring a smooth onboarding experience.- **Feedback Loop:*Gather customer feedback and work with product teams to advocate for necessary product improvements and enhancements.- **Incident Management:*Manage and track support tickets in issue tracking systems, ensuring timely follow-up and resolution of cases.- **Report Generation:*Monitor application performance metrics and generate reports for both internal stakeholders and clients to assess application stability and usage.- **Continuous Improvement:*Stay updated on industry trends, tools, and technologies to continuously improve support processes and enhance customer experience.**Qualifications:**- Bachelors degree in Mechanical Engineerg - Strong understanding of SOLIDWORKS- Proficient in troubleshooting application issues and performing root cause analysis.- Excellent communication skills, both verbal and written, with the ability to convey technical information to non-technical users.- Experience with customer relationship management (CRM) tools and support ticketing systems.- Ability to work independently and manage multiple priorities in a fast-paced environment.- Strong problem-solving skills and attention to detail.**Preferred Qualifications:**-SOLIDWORKS ,3DEXPERIENCE , Mechanical Design, Manufacturing Processes, Engineering Drawings, Material Selection,GDnT, BOM Management. **Job Title: Application Support Engineer, Post Sales****Roles and Responsibilities:**1. **Technical Support:**- Provide expert-level support for applications post-sales, assisting customers with troubleshooting and resolving issues.- Analyze and diagnose application issues reported by customers, utilizing debugging and log analysis techniques.2. **Customer Interaction:**- Act as the primary point of contact for customer queries post-implementation, maintaining a high level of customer satisfaction.- Communicate effectively with customers through various channels (email, phone, chat) to provide updates and resolutions.3. **Documentation and Reporting:**- Create and maintain comprehensive documentation of customer interactions, technical issues, and resolutions for internal reference and future inquiries.- Prepare and deliver reports on support metrics, trends in customer issues, and feedback for product improvement.4. **Collaboration with Teams:**- Collaborate with the development and product management teams to report bugs, provide feedback on application performance, and suggest enhancements based on customer experiences.- Work closely with sales and account management teams to understand customer requirements and tailor support to their needs.5. **Training and Education:**- Conduct training sessions for customers and internal teams to improve understanding of application functionalities and best practices.- Develop user guides and training materials to empower customers to utilize the application effectively.6. **Issue Tracking and Escalation:**- Utilize support ticketing systems to track and manage customer issues and resolutions efficiently.- Identify critical issues requiring escalation to higher-level support teams and ensure timely follow-up.7. **Customer Feedback Management:**- Gather and analyze feedback from customers regarding application performance and usability, relaying insights to product development teams.- Participate in product improvement initiatives by contributing directly to roadmap discussions based on customer input.8. **Maintenance and Upgrades:**- Assist customers during application upgrades and migrations, ensuring minimal disruption to their operations.- Proactively monitor application performance and recommend optimizations as necessary.9. **Adherence to SLAs:**- Ensure compliance with Service Level Agreements (SLAs) regarding response and resolution times.- Strive for continuous improvement in support processes to enhance operational efficiency.10. **On-call Support:**- Participate in an on-call rotation as needed to provide after-hours support for critical issues impacting customers.This role is integral in ensuring that customers derive maximum value from the applications capabilities, maintaining strong relationships, and driving customer success post-sales.
Not specified
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
As a Presales Application Engineer, you will play a critical role in supporting our sales team by providing technical expertise and product knowledge during the presales process. You will engage with prospective clients, understand their business needs, and demonstrate how our solutions can meet those needs. This role requires a blend of technical knowledge, excellent communication skills, and a passion for technology. - Develop a deep understanding of the company s products, services, and solutions.- Stay current with industry trends, technologies, and market conditions affecting company offerings.- Engage with potential customers to understand their business needs and technical requirements.- Conduct technical presentations and demonstrations to effectively showcase products and solutions pertaining to their queries.- Collaborate with customers to design tailored solutions that address their specific challenges and requirements.- Work closely with the sales team to identify customer needs and align them with appropriate solutions.- Partner with sales representatives to drive sales cycles by providing technical input and support throughout the sales process.- Be prepared to travel as necessary to meet clients, conduct demonstrations, and participate in industry events or trade shows. This role demands a blend of technical proficiency, strong communication skills, and a keen understanding of customer needs to effectively support the sales process and contribute to the overall success of the organization.
Not specified
INR Not disclosed
Work from Office
Internship
BEACON India is seeking a motivated and detail-oriented Market Research Analyst Intern to join our dynamic team. This internship offers an excellent opportunity to gain hands-on experience in market research and analysis while contributing to projects that drive strategic business decisions. Responsibilities: - Assist in the development and implementation of comprehensive market research strategies - Conduct secondary research to gather data on industry trends, competitive analysis, and market dynamics, using AI tools - Support the design and execution of surveys, focus groups, and other primary research activities - Analyze quantitative and qualitative data to identify patterns and insights - Prepare reports and presentations summarizing research findings and recommendations - Collaborate with team members to brainstorm and refine research methodologies - Stay updated on market developments and industry news Qualifications: - Currently pursuing a degree in Marketing, Business Administration, Economics, or a related field - Strong analytical and critical thinking skills - Proficiency in Microsoft Excel and PowerPoint; familiarity with statistical analysis tools is a plus - Excellent written and verbal communication skills - Ability to work independently and in a team-oriented environment - Strong attention to detail and organizational skills
Not specified
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
Beacon System Soft Solutions is looking for Subscription sales consultant to join our dynamic team and embark on a rewarding career journey. Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc. to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evaluate the situation periodically and make adjustments when needed Replenish knowledge of industry, products and field
FIND ON MAP
1. Are background checks strict?
A. Yes, employment and education are verified thoroughly.
2. Do they conduct hackathons?
A. Yes, both internal and external hackathons are conducted.
3. Do they offer joining bonuses?
A. Sometimes, especially for experienced or niche skills.
4. Do they offer upskilling programs?
A. Yes, they provide training via internal platforms.
5. Is prior experience necessary?
A. Not for fresher roles, but beneficial for lateral entries.
6. Is relocation required?
A. Yes, depending on project allocation and office location.
7. What are the common coding questions?
A. Array, string manipulation, and database joins.
8. What are the growth opportunities?
A. Clear promotion cycles and cross-functional roles exist.
9. What is the notice period?
A. Typically ranges from 30 to 90 days depending on level.
10. What is their work timing?
A. Mostly 9 to 6 with flexibility depending on the team.
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