Job Description

Job Title: Beauty Services Coordinator (Makeup Artist & Client Liaison) Location: Noida (On-site or Hybrid) Role Overview: We are seeking a Beauty Services Coordinator to manage and streamline communication and scheduling between professional makeup artists and clients. This role is ideal for someone with a background in beauty services, strong organizational skills, and the ability to manage multiple bookings while ensuring exceptional customer experience. Key Responsibilities: Appointment Coordination Schedule and confirm makeup appointments based on client needs and artist availability. Communicate updates or changes efficiently to both clients and makeup artists. Handle rescheduling and last-minute adjustments smoothly. Client Relationship Management Assist clients with booking queries, service-related concerns, and general guidance before and after appointments. Ensure client preferences and special requirements are clearly communicated to artists. Collect and manage service feedback to improve experience quality. Makeup Artist Network Support Maintain active relationships with a network of makeup artists. Regularly update artist availability, specialties, and service offerings. Ensure portfolios, pricing, and service details are up-to-date and accurate. Quality Monitoring & Reporting Track service satisfaction and flag any performance or experience concerns. Maintain weekly logs of confirmed bookings, client feedback, and artist performance metrics. Requirements: Minimum 3 years of experience in coordination, salon/spa operations, or customer-facing roles in the beauty industry. Strong verbal and written communication skills in English. Solid understanding of makeup service types (bridal, party, HD, airbrush, etc.) and artist-client matchmaking. Excellent time management, multitasking, and documentation abilities. Proficiency with digital tools or booking platforms is a plus.