Job Details We are in search of a Data Analyst based to play a crucial role in scaling our analytics operations. In this role you will collaborate closely with business leaders, partners, and stakeholders, engaging in ad hoc analysis, storytelling, dashboard creation, reporting, and metric observability. In the role of Data Analyst, you will be working as an individual contributor and report to the Head Analytics. This role is based out of Bangalore, India. Responsibilities: Extract, analyze, and visualize data to support decision-making for different business units (sales,operations, revenue etc.) Data Analysis and Visualization: Conduct in-depth data analysis to identify trends, patterns and insights, creating engaging visualizations that effectively communicate findings to stakeholders Dashboard Development: Design and distribute certified dashboards using PowerBI, Charts, Excel, ensuring they meet the needs of various departments and facilitate informed decision-making Actionable Recommendations: Translate data findings into clear, actionable recommendations, using structured analytical thinking, statistical analysis to support business objectives Data Modelling: You will build predictive models to create reporting infrastructure/dashboards (e.g., churn prediction, customer segmentation). Hands-On Data Management: Utilize SQL and SQL-like interfaces to query complex databases, Project Execution: Actively participate in the execution of analytics projects, ensuring timely delivery and alignment with departmental objectives Performance Optimization: Monitor the performance of dashboards and reports. Implement optimization strategies for faster and more efficient data retrieval. Documentation: Maintain comprehensive documentation for data models, dashboards, and processes. Create user manuals for business stakeholders. Data Governance: Ensure compliance with data security and privacy regulations. Implement data quality and validation checks to maintain data integrity. Collaboration with Internal Partners: Work closely with teams to build relationships, discuss analytics needs, and manage expectations for analytics tasks and processes Continuous Improvement: Contribute to a culture of high-quality output by maintaining effective communication, responding to challenges promptly, and fostering a customer-focused approach CX Enhancement: Develop recommendation systems for customer experience enhancements. Forecast Modeling: Conduct scenario modeling for financial forecasting, Sales forecasting, Operational efficiency Conduct customer segmentation using clustering techniques. ML Models: Develop machine learning pipelines for operational efficiency. Skills Required: You bring over 4+ years of extensive experience in data analysis, advanced analytics, and statistical methodologies, along with a proven track record in experimentation and optimization 4+ years of hands-on experience with SQL and Python, coupled with proficiency in Power BI tools, Experience defining KPIs, statistical and predictive modeling concepts, descriptive statistics, and experimental design Strong Knowledge of programming languages such as Python, R, or DAX for advanced data manipulation. Strong SQL skills, Strong analytical skills, with experience in statistical modeling and data analysis Experience working with large datasets Bachelor s degree in Statistics, Computer Science, Information Systems, or a related field, providing a strong foundational knowledge and expertise Strong proficiency in MS Office product suite PowerPoint, Excel, Word, etc Experience in scripting languages (e.g., Javascript, Apps Script

Job Details Role: Performance Marketing Manager Location: Church Street, Bangalore Department: Analytics & Insights Reports To: Head of Analytics Experience: 4-8 YearsWork Mode: Work from Office (Mon to Fri, 5 days) Experience Required: 4+ years Company: Real Estate Group We are seeking a skilled Digital Marketer with 4+ years of experience to join our growing team. The ideal candidate will have hands-on expertise in managing and optimizing digital marketing campaigns across various platforms, including LinkedIn, META, and Google Ads. Job Responsibilities: Develop, implement, and manage digital marketing campaigns on Google Ads, LinkedIn, Facebook/Instagram (Meta), and other platforms to achieve business objectives. Conduct market research, audience analysis, and competitor tracking to enhance targeting and campaign effectiveness. Conduct comprehensive keyword research specific to the real estate industry, focusing on high-impact keywords relevant to platforms like Google Ads. Monitor, analyze, and report on key performance metrics (KPIs) and ROI, providing actionable insights for optimization. Manage budgets to maximize ROI across social media, search engines, display advertising, and email marketing campaigns. Create marketing measurement systems and ensure the team meets ambitious growth goals. Compile and analyze performance data using advanced Excel skills to uncover actionable insights and improve outcomes. Stay up-to-date on digital marketing trends and best practices, integrating them into strategies for continuous improvement. Provide regular performance reports to senior management, highlighting progress and areas for enhancement. Work with internal and external stakeholders to ensure seamless campaign execution and alignment with overall marketing objectives. Required Skills: Experience & Expertise: 3-5 years of experience in performance marketing, preferably at a real estate company Proven track record of managing successful digital advertising campaigns with measurable results. Expertise in managing Google Ads, LinkedIn, Facebook/Instagram (Meta) and other performance marketing platforms. In-depth knowledge of SEO, SEM, and data-driven decision-making. Conduct comprehensive keyword research specific to the real estate industry, focusing on high-impact keywords relevant to platforms like Google Ads. Technical Skills: Advanced proficiency in Excel for compiling, analyzing, and interpreting performance data. Strong analytical skills to monitor KPIs, measure ROI, and derive actionable insights. Proficiency in marketing tools like Google Ads Manager, GA4, MS Clarity, Meta Ads Manager, and HubSpot CRM platforms. Budget management expertise to optimize spending and maximize ROI. Strategic & Industry Knowledge: Up-to-date knowledge of digital advertising trends, emerging technologies, and best practices. Experience with audience targeting, persona development, and market segmentation. Ability to develop and implement innovative strategies aligned with business goals. Competitor analysis skills to refine campaigns and maintain a competitive edge. Soft Skills: Excellent communication and leadership skills to manage teams and present insights to stakeholders. Collaboration skills to work seamlessly with creative, sales, and cross-functional teams. Problem-solving and adaptability to quickly address challenges and integrate new tools or techniques. Proven ability to set up and manage marketing measurement systems and hold teams accountable for ambitious growth goals

Job Details About the Role: We are seeking a talented and experienced Senior Software Engineer (Backend) to join our dynamic engineering team at our Bangalore office. The ideal candidate will have a strong background in Python web development and a passion for building scalable, efficient, and robust backend systems. You will be pivotal in developing, implementing, and maintaining the server-side logic of our web applications, APIs, and other software systems. Key Responsibilities: Lead the design and development of scalable backend services that drive our core product functionality, utilizing Python web frameworks to create robust, high-performance solutions Architect and implement complex system architectures that ensure optimal performance, scalability, and reliability of our backend infrastructure Transform business requirements into technical specifications, working closely with product and design teams to translate strategic objectives into technical implementations Optimize database interactions through advanced SQL query design, implementing efficient data access patterns and performance tuning strategies Establish and enforce coding standards, conduct comprehensive code reviews, and mentor junior engineers to elevate the overall technical quality of our engineering team Drive technical innovation by researching and integrating emerging technologies and best practices into our development workflow Troubleshoot and resolve complex technical challenges, providing technical leadership and strategic problem-solving Participate in incident response and support production systems, ensuring high availability and quick resolution of technical issues Required Qualifications: Bachelor s degree in Computer Science, Software Engineering, or related field5-9 years of professional software development experienceMinimum 3 years of experience with Python web frameworks (FastAPI, Flask, Django)Strong problem-solving, debugging, and critical thinking skillsDeep understanding of database design, indexing, and query optimizationExperience with relational databases (PostgreSQL, MySQL preferred)Solid understanding of software design principles and best practicesProficient in version control systems (Git)Excellent problem-solving and communication skills Preferred Qualifications: Proficient in Python programming with a deep understanding of FastAPI and ORM libraries.Ability to design and optimize database schemas for performanceExperience with advanced SQL techniques (window functions, CTEs, stored procedures)Familiarity with testing methodologies and libraries to ensure code reliability and stability.Familiarity with cloud platforms (AWS, GCP, Azure)Knowledge of asynchronous programming in PythonCommitment to industry standards and best practices in backend development.Familiarity with event driven architecture Employee Benefits: ESOP Policy: Strong employee-friendly ESOP policy, applicable based on performance.Training and Development: Continuous training and development opportunities to enhance your career.Networking Opportunities: Access to multiple BHIVE events, providing great opportunities for professional networking.Comprehensive Benefits Package: Including performance-based awards, competitive compensation, health benefits, financial security, and professional development opportunities.

Job Details The Customer Success Associate at BHIVE Workspace plays a vital role in enhancing customer satisfaction and fostering long-term relationships. This is a full-time junior position located in Bangalore, requiring 1-3 years of relevant experience. The successful candidate will be a key point of contact for clients, ensuring seamless onboarding and continuous engagement with the company s workspace solutions. Qualifications And Skills Must have strong customer relationship management skills with proven ability to build sustainable relationships. (Mandatory skill) Demonstrated ability in customer engagement to ensure that customer needs are met, fostering satisfaction and loyalty. (Mandatory skill) Experience with onboarding processes to ensure a smooth transition and positive experience from the start. (Mandatory skill) Proficient in using CRM software for managing customer data and interactions effectively. Excellent conflict resolution skills to address and solve customer issues quickly and effectively. Strong capability in upselling and cross-selling to maximize customer value and company profitability. Empathy and active listening skills to understand and address customer concerns and expectations. Ability to work collaboratively in a team environment while maintaining accountability for individual contributions. Roles And Responsibilities Act as the primary contact for customer concerns, working to resolve issues promptly and effectively. Facilitate the onboarding process for new clients, ensuring they have a seamless introduction to BHIVE Workspace solutions. Engage with customers regularly to understand their needs and provide appropriate solutions and support. Maintain up-to-date records of customer interactions using CRM software, ensuring data accuracy and confidentiality. Develop strategies to enhance customer engagement and satisfaction while identifying opportunities for upselling and cross-selling. Collaborate with the sales and marketing teams to enhance customer experiences and deliver consistent company messaging. Analyze customer feedback and offer insights to the team for continuous improvement of services and offerings. Organize and participate in community events and activities to strengthen customer relationships and foster community engagement.

Job Details BHIVE Workspace is looking for an experienced Accounts Payable Lead to oversee the end-to-end accounts payable function. The ideal candidate will ensure timely processing of invoices, vendor payments, reconciliations, and compliance with financial policies. This role requires strong analytical skills, attention to detail, and the ability to streamline payment processes while maintaining vendor relationships. Key Responsibilities: Accounts Payable Management:Oversee the entire accounts payable process, ensuring timely invoice verification, approvals, and payments.Maintain an accurate record of vendor invoices, purchase orders, and payment schedules.Ensure proper matching of invoices with purchase orders and contracts.Review and process employee reimbursements in compliance with company policies. Vendor & Stakeholder Coordination:Establish and maintain strong relationships with vendors by ensuring timely payments and resolving disputes.Work closely with procurement and finance teams to streamline the payment cycle.Address vendor queries, discrepancies, and escalations in a timely manner. Reconciliation & Reporting:Perform monthly and quarterly reconciliations of accounts payable balances.Generate aging reports, outstanding payment reports, and cash flow projections.Ensure accurate accruals and expense booking in financial statements.Assist in financial audits and statutory compliance related to accounts payable. Process Improvement & Compliance:Implement automation and process improvements to enhance efficiency in accounts payable.Ensure compliance with GST, TDS, and other applicable tax regulations.Stay updated on regulatory changes impacting vendor payments and taxation. Key Requirements: Experience: 5+ years in accounts payable, finance, or accounting, with at least 2 years in a leadership role. Education: Bachelor s degree in Accounting, Finance, or Commerce (B.Com, M.Com, or MBA Finance preferred). Technical Skills:Proficiency in ERP systems (SAP, Tally, QuickBooks, or Zoho Books).Strong knowledge of GST, TDS, and financial reporting.Expertise in MS Excel (VLOOKUP, Pivot Tables, Financial Modeling). Soft Skills:Strong analytical and problem-solving skills.Excellent communication and stakeholder management.Ability to work in a fast-paced environment and meet deadlines. Preferred Qualifications:Experience in real estate, coworking, or hospitality industries.Hands-on experience in AP automation tools and process optimization.Strong understanding of accounting principles and IFRS/GAAP standards.

Job Details Job Overview: We are seeking a dynamic and experienced Vice President of Accounts to oversee the financial operations, accounting team, and strategy of the organisation. The VP of Accounts will play a critical role in shaping the company s financial strategy, ensuring the integrity and accuracy of financial records, and providing high-level insights to senior leadership. This individual will lead the accounting function, establish effective processes, and maintain compliance with industry regulations. Key Responsibilities: Leadership & Strategy: o Lead the accounts department, providing strategic guidance and support to senior management.o Develop and implement financial policies, procedures, and best practices that align with organizational goals.o Collaborate with senior executives to evaluate financial performance,advise on key business decisions, and ensure optimal resource allocation. Maintaining Financial and Taxation Data: o Assist and oversee the preparation and review of financial statements, ensuring accuracy, completeness, and timeliness.o Manage the preparation of monthly, quarterly, and annual financial reports.o Direct the budgeting, forecasting, and financial planning processes.o Provide strategic financial analysis, identifying trends, variances, and potential risks. Team Management: o Lead, mentor, and develop a high-performing accounting team.o Foster a culture of continuous improvement, efficiency, and accountability.o Ensure the team maintains up-to-date knowledge of accounting standards and regulations. Compliance & Risk Management:o Ensure compliance with all local, state, and federal regulations (e.g., tax laws, GAAP, Ind As).o Coordinate and oversee audits, both internal and external.o Assess and manage financial risks, ensuring that appropriate controls are in place to safeguard the organization s financial integrity. Stakeholder Communication: o Present financial performance to the Board of Directors and other key stakeholders.o Build and maintain relationships with external auditors, tax advisors, and other financial partners.o Provide insights and recommendations on financial performance to drive business growth and cost optimization. Qualifications: Education: o Bachelor s degree in Accounting, Finance, or a related field (required). MBA or Master s in Finance preferred, CA Qualified. Experience: o 10+ years of accounting experience, with at least 5 years in a senior management or leadership role.o Proven track record in financial management, strategy, and team leadership.o Experience in a publicly traded company or large private organisation preferred. Skills & Competencies: o Strong knowledge of financial accounting standards (GAAP, IFRS, etc.).o Proficiency in accounting software (ERP systems, MS Excel, etc.).o Excellent analytical, strategic thinking, and problem-solving skills.o Strong communication skills with the ability to engage with stakeholders at all levels.o Ability to thrive in a fast-paced and constantly evolving business environment.

Job Details This role is responsible for enhancing the organization s compliance framework to support future debt and equity listings. The candidate will work closely with a compliance team of 5 members and report to the AVP Compliance, ensuring alignment with regulatory requirements and corporate governance standards for both the flagship company and group entities. Key Responsibilities Regulatory Compliance: Ensure adherence to applicable SEBI regulations, Companies Act, listing guidelines, and industry standards. Monitor changes in laws and regulations, specifically related to debt and equity listings, and update internal policies accordingly. Assist in regulatory reporting, filing returns, and coordinating with SEBI, stock exchanges, and other regulatory authorities. Prepare documentation required for listing approvals and ongoing compliance. Policy Implementation: Develop, implement, and periodically update internal compliance and governance policies. Conduct training sessions for employees on regulatory compliance, corporate governance, and listing obligations. Ensure timely dissemination and understanding of policy updates across the organization. Listing Readiness and Coordination: Support the organization in preparing for debt and equity listing by ensuring all compliance documentation is in order. Coordinate with legal, finance, and external advisors (merchant bankers, auditors, etc.) to meet pre-listing requirements. Assist in drafting offer documents, disclosure materials, and other listing-related paperwork. Cross-Functional Collaboration: Act as a liaison between compliance, legal, finance, and operations teams to maintain smooth workflows and ensure consistent compliance practices. Facilitate communication to resolve compliance bottlenecks and manage team workloads effectively. Audits and Reviews: Assist in preparing for internal and external audits related to regulatory compliance and corporate governance. Conduct periodic compliance reviews to identify potential risks, gaps, and areas for improvement. Ensure timely closure of audit findings and implement corrective measures. Risk Management: Identify potential compliance risks related to listing and propose effective mitigation strategies. Develop and support risk assessment frameworks and compliance monitoring plans tailored to the listing process. Reporting and Documentation: Prepare compliance reports, dashboards, and presentations for senior management and the Board. Maintain comprehensive records of compliance activities, investigations, and resolutions in alignment with regulatory expectations. Advisory Support: Provide expert guidance on compliance and secretarial matters related to listing regulations. Support the compliance team in strategic initiatives, ensuring readiness for future regulatory milestones.Qualifications 4+ years of post-qualification experience in regulatory compliance, corporate governance, or listing compliance.

Job Details Overview: As an integral part of our Accounts team, the Sr. Accounts Executive will be instrumental in optimizing the company s payment transactions. This role involves building and maintaining strong relationships with vendors and suppliers, ensuring timely payments, streamlining the accounts payable process, upholding integrity and confidentiality in financial reporting, and ensuring compliance with statutory regulations such as GST and TDS laws. Responsibilities: Review invoices meticulously for appropriate documentation and certification prior to accounting. Perform accurate and timely data entry for invoices and general ledger entries. Conduct reconciliation of credit card and bank accounts to maintain financial accuracy. Generate purchase orders when required, facilitating a smooth procurement process. Provide day-to-day assistance to the Accounts Payable Lead, contributing to team efficiency. Required Skills and Qualifications: Bachelor of Commerce (B. Com) with 3+ years of relevant experience. Strong understanding of fundamental principles in finance, accounting, and bookkeeping. Exceptional time management skills with acute attention to detail and strong analytical skills. Ability to maintain the highest levels of confidentiality for critical financial information. Proficient in MS Excel and competent in using accounting software. Adaptable and open to meeting challenging timelines. Preferred Skills and Qualifications: Prior experience with Zoho Books, demonstrating proficiency in its functionalities. Familiarity with Advanced Excel features such as VBA and macros, showcasing a commitment to continuous learning and improvement. Food and beverage industry experience preferred.

Job Details We are seeking a detail-oriented Chartered Accountant (CA) to join us as an Assistant Manager Taxation. The role will involve managing both Direct (Income Tax) and Indirect (GST) Tax compliance, ensuring timely filings, payments, and supporting audits. You will collaborate with internal teams to ensure adherence to tax laws, ensure robust tax planning across the group and drive operational efficiency. Location: Mumbai Qualification: Chartered Accountant (CA) Experience: Minimum 5-7 years in Indirect and Direct Taxes Key Responsibilities: Indirect Tax (GST): Collaborate with Accounts teams on GST implications and prepare monthly returns (GSTR-1, GSTR-3B), including input credit reconciliation. Ensure timely GST payments and accurate filings. Build internal controls to enhance GST compliance and reporting. Address GST queries from vendors and customers and prepare documentation for GST appeals. Assist with GST-related audits and provide advisory for Group transactions. Direct Tax (Income Tax): Manage monthly TDS workings, payments, and quarterly TDS returns. Review TDS receivables with Form 26AS and update books regularly. Strengthen internal controls and systems for Direct Tax compliance. Build a tax planning system across multiple entities in the group. Coordinate with Auditors for timely filing of Tax Audit reports and Income Tax returns. Prepare responses for tax litigations, notices, and SFT filings. Key Requirements: Essential: 3+ years of post-qualification experience in GST and Income Tax including tax planning, including TDS finalization and return filings. Proficient in Microsoft Excel and other MS Office tools. Strong attention to detail and ability to work under pressure. Knowledge of real estate/project accounting. Preferred: Exposure to Zoho Books. Background of working in CA firm

Job Details This role is responsible for enhancing the organization s compliance framework to support future debt and equity listings. The candidate will work closely with a compliance team of 5 members and report to the AVP Compliance, ensuring alignment with regulatory requirements and corporate governance standards for both the flagship company and group entities. Key Responsibilities Regulatory Compliance: Ensure adherence to applicable SEBI regulations, Companies Act, listing guidelines, and industry standards. Monitor changes in laws and regulations, specifically related to debt and equity listings, and update internal policies accordingly. Assist in regulatory reporting, filing returns, and coordinating with SEBI, stock exchanges, and other regulatory authorities. Prepare documentation required for listing approvals and ongoing compliance. Policy Implementation: Develop, implement, and periodically update internal compliance and governance policies. Conduct training sessions for employees on regulatory compliance, corporate governance, and listing obligations. Ensure timely dissemination and understanding of policy updates across the organization. Listing Readiness and Coordination: Support the organization in preparing for debt and equity listing by ensuring all compliance documentation is in order. Coordinate with legal, finance, and external advisors (merchant bankers, auditors, etc.) to meet pre-listing requirements. Assist in drafting offer documents, disclosure materials, and other listing-related paperwork. Cross-Functional Collaboration: Act as a liaison between compliance, legal, finance, and operations teams to maintain smooth workflows and ensure consistent compliance practices. Facilitate communication to resolve compliance bottlenecks and manage team workloads effectively. Audits and Reviews: Assist in preparing for internal and external audits related to regulatory compliance and corporate governance. Conduct periodic compliance reviews to identify potential risks, gaps, and areas for improvement. Ensure timely closure of audit findings and implement corrective measures. Risk Management: Identify potential compliance risks related to listing and propose effective mitigation strategies. Develop and support risk assessment frameworks and compliance monitoring plans tailored to the listing process. Reporting and Documentation: Prepare compliance reports, dashboards, and presentations for senior management and the Board. Maintain comprehensive records of compliance activities, investigations, and resolutions in alignment with regulatory expectations. Advisory Support: Provide expert guidance on compliance and secretarial matters related to listing regulations. Support the compliance team in strategic initiatives, ensuring readiness for future regulatory milestones. Qualifications for Compliance Role (Debt & Equity Listings) at BHIV Qualifications for Compliance Role Qualified Company Secretary (CS) - Mandatory LLB or additional financial certification (CFA, CA, or CPA) - Preferred 1-3 years of experience in regulatory compliance, corporate governance, or listing compliance.

Job Details We are seeking a motivated and detail-oriented Customer Success Intern to support BHIVE s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional customer experiences. Key Responsibilities : Client Onboarding & Engagement Assist in onboarding new clients, ensuring a seamless transition and setup process. Conduct regular check-ins with clients to understand their needs and provide proactive support. Help resolve client issues promptly, ensuring a high level of satisfaction. Relationship Management Build and maintain strong relationships with clients by providing personalized service and solutions. Support the creation of engagement strategies to enhance client retention and loyalty. Gather and analyze client feedback to identify areas for improvement. Customer Success Support Collaborate with the sales and operations teams to address client concerns and enhance service delivery. Maintain accurate records of client interactions and updates in the CRM system. Assist in preparing client success reports and presentations. Upselling & Cross-Selling Identify opportunities for upselling and cross-selling BHIVE s products and services. Communicate value propositions effectively to meet client requirements. Market Research & Insights Conduct research to understand client industries, challenges, and trends. Provide actionable insights to the team to improve the customer experience. Qualifications Fresh graduate with a bachelor s degree in commerce, Business Administration, or related fields. Basic understanding of customer success principles and practices. Proficiency in MS Excel and MS Office; familiarity with CRM tools is a plus. Strong communication, problem-solving, and interpersonal skills. Positive attitude and eagerness to learn. Skills Excellent organizational and multitasking abilities. Empathy and a customer-focused mindset. Self-motivated and proactive in identifying solutions. Ability to thrive in a fast-paced and dynamic environment. Benefits Hands-on experience in client relationship management and customer success strategies. Opportunity to develop professional skills in customer engagement and retention. Exposure to real-world business operations and strategies. Mentorship from experienced professionals. Certificate and recommendation letter upon successful completion of the internship.

Job Details About The Role: We are seeking a motivated and creative Marketing Intern to support BHIVEs Marketing department. This is an excellent opportunity for a fresh graduate to gain hands-on experience in digital marketing, campaign management, and brand strategy while contributing to the growth of a dynamic organization. Key Responsibilities: Identify and research potential clients using various tools and platforms. Conduct cold calls, emails, and other outreach methods to engage with leads. Build and maintain a pipeline of qualified prospects. Present company offerings and value propositions to prospective clients. Collaborate with the sales and marketing teams to refine outreach strategies. Maintain accurate records of interactions and update the CRM system regularly. Schedule meetings or demos with prospects for the sales team. Provide feedback on outreach effectiveness and suggest improvements. Market Research & Insights: Conduct research to identify industry trends, competitor activities, and customer preferences. Provide data-driven insights to refine marketing strategies. Brand Promotion & Outreach: Help manage BHIVEs social media accounts and increase audience engagement. Assist in organizing promotional events, webinars, and community engagement initiatives. Customer Engagement: Collaborate with the Sales team to create marketing materials tailored to client needs. Contribute to crafting email campaigns and newsletters to enhance customer relationships. Collaboration & Coordination: Work closely with cross-functional teams, including Sales and Operations, to align on marketing initiatives. Attend team meetings and contribute ideas to achieve marketing objectives. Qualifications: Fresh graduate with a Bachelor s degree in Marketing, Business Administration, or related fields. Basic understanding of marketing principles and digital marketing strategies. Proficiency in MS Excel and MS Office; familiarity with marketing tools like Google Analytics and Canva is a plus. Strong communication, creativity, and interpersonal skills. Positive attitude with a willingness to learn and grow. Skills: Excellent organizational and time-management skills. Self-motivated and results-driven. Ability to adapt in a fast-paced and dynamic environment. Benefits: Certificate and recommendation letter upon successful completion of the internship. Hands-on experience in digital marketing and brand strategy. Opportunity to develop professional skills in campaign management and customer engagement. Mentorship from experienced marketing professionals.

Job Details Role Summary: Overview: BHIVE is seeking a seasoned IT Systems Manager to own our entire application lifecycle from requirements gathering and solution design through deployment, testing, and ongoing support. You ll be the primary liaison between business stakeholders and our Technology Development team reporting to the CTO, driving standardized SDLC practices, formal QA processes, and robust documentation across all business applications (ERP, CRM, calling platforms, finance systems, etc. ). You also have good knowledge and experience of AI tools. You ll also own BHIVE s IT asset inventory, SLAs, and first line incident response. Key Responsibilities: Application Implementation & Lifecycle Lead end-to-end requirements gathering, functional specification (BRD), and solution design for new business applications and customizations Collaborate with our engineering team for full software development lifecycle (SDLC): planning, development, testing, deployment, and release management Process & Documentation Create and maintain formal documentation: BRDs, functional specifications, test plans, release notes, user guides, and SOPs Implement best practice Agile/Waterfall hybrid processes; champion Jira for requirements tracking, sprints, and defect management Develop and maintain an Application Catalog, Integration Inventory, Data Dictionary, and Dashboard Catalogue Stakeholder Management Serve as primary interface between business owners (Sales, Finance, Customer Success, etc. ) and the Technology team Facilitate requirements workshops, UAT sessions, and production readiness reviews Communicate project status, risks, and mitigation plans to senior leadership Support & Operations Own IT asset inventory (hardware, software licenses, cloud subscriptions) and enforce lifecycle management Define and manage SLA/KPI targets for incident response, resolution, and change requests through collaboration with our technology team. Lead Tier1 support team: triage tickets, escalate to Tier2 dev resources, ensure timely resolution Design and launch internal Business User training programs Technical Leadership Oversee configuration/customization of HubSpot, Exotel, Zoho Suite, ERP/Finance systems, and integrations (Zapier/API) Maintain architecture documentation and recommend technology upgrades Required Qualifications: Bachelor s degree in engineering or an equivalent degree MBA / Postgraduate Diploma in Business Analysis 10+ years experience implementing and supporting business applications Certified ScrumMaster (CSM) or PMP Handson configuration of HubSpot, Zoho Suite, Exotel, ERP/Finance modules ITIL Foundation certification Proven track record building BRDs, test plans, managing UAT, and delivering SDLC governance Certification in AWS/Azure cloud architecture Expertise in Jira/Confluence for SDLC and documentation Experience with Data Warehousing & BI tools (Power BI, Superset) Strong stakeholder management and communication skills Knowledge Graph/semantic data modeling Solid understanding of API integrations and middleware (Zapier, native APIs) Digital Transformation Priority is given for the one who comes from the IT consultancy background/support service. Worked in Startups/Unicorn Core Competencies Analytical problem solving Process orientation & attention to detail Effective cross functional collaboration Proactive ownership & accountability Excellent written and verbal communication Shape Core Performance Metrics Metric UAT defect escape rate Average incident resolution time Ontime delivery of projects Documentation coverage SLA compliance Compensation & Benefits Competitive salary + performance bonus | Health insurance | Learning & development stipend.

Job Details Role Overview As the Product Manager - Physical Spaces & Service Experience , you will lead the conceptualization and continual improvement of our on-site member journey. You ll collaborate cross-functionally with Operations, Community Management, Design, and Marketing teams to integrate service touchpoints into our physical environments and most importantly, establish a playbook that standardizes best practices, culture-building initiatives, and consistent service delivery across all locations. Key Responsibilities: 1. Product Strategy & Vision Define a clear vision for the coworking experience, blending physical design elements with outstanding service quality. Align product goals with the broader organizational strategy to create a competitive, community-oriented brand identity. 2. Experience Playbook Creation Develop and maintain a comprehensive Experience Playbook that outlines core values, design guidelines, service standards, and operational procedures. Ensure every team member and vendor understands and embraces these guidelines, fostering a cohesive and consistent culture. 3. Physical & Service Design Collaborate with architects and interior designers on space layouts to ensure efficient workflows, intuitive navigation, and brand-consistent aesthetics. Create service touchpoints (reception greetings, staff engagements, event flow, amenity usage) that amplify user satisfaction and community building. 4. Customer Journey Mapping Map every step of the member lifecycle, from initial tours to ongoing community events, capturing key pain points and opportunities for delight. Regularly refine and update journey maps using member feedback, market trends, and operational insights. 5. Service Quality & Operational Excellence Define and uphold service standards and SOPs that align with the Experience Playbook , ensuring consistency across all sites. Collaborate with Operations and Community Managers to train and empower front-line staff receptionists, support teams, event coordinators to deliver friendly, knowledgeable, and culturally aligned service. 6. Cross-functional Collaboration Work closely with Marketing to ensure brand messaging is seamlessly integrated into offline experiences and events. Partner with the Digital Product Manager to create a unified online-offline journey (e. g. , booking platforms, digital access, member communications). 7. Project Management & Execution Oversee the rollout of physical product enhancements and service initiatives, from conceptual design through to completion. Manage timelines, budgets, and vendor relationships to ensure high-quality, on-time, and within-budget project execution. 8. User Research & Feedback Conduct on-site observations, member interviews, and surveys to gather real-time feedback. Utilize both quantitative and qualitative data to iterate on space layouts, service offerings, and community initiatives. 9. Performance Metrics & Continuous Improvement Define and track KPIs (e. g. , member satisfaction scores, Net Promoter Score, space utilization rates, event attendance, service response time). Drive a culture of continuous improvement by updating the Experience Playbook with new insights, best practices, and evolving trends. 10. Innovation & Thought Leadership Stay abreast of developments in hospitality, coworking, and retail to integrate fresh ideas and cutting-edge service concepts. Advocate for innovative features like specialized event programming, well-being areas, or sustainability initiatives that strengthen our unique coworking proposition. Qualifications & Requirements : Educational Background Bachelor s degree in Business, Hospitality, Design, Engineering, or a related field. An MBA or relevant postgraduate degree is a plus. Professional Experience 5+ years in product management, service design, or customer experience roles focusing on physical environments (coworking, hospitality, retail, wellness, etc. ). D emonstrated success in bridging physical design and service-oriented processes, ideally supported by a playbook or SOP-based approach. Core Competencies Strong knowledge of user-centric service design, customer journey mapping, and operational workflows. Excellent communication and leadership skills capable of influencing teams, partners, and stakeholders. Expertise in project management, including budgeting, scheduling, and vendor coordination. Soft Skills People-focused mindset, driven to cultivate memorable, culturally rich experiences. Adaptable and proactive, thriving in a fast-paced environment with shifting priorities. Analytical, detail-oriented, and collaborative, balancing creativity with operational execution.