Job Overview: Black Box is a leading control room technology provider trusted by customers for mission-critical operations in the world s most demanding high-performance environments. We specialize in the manufacturing of KVM, AV, and IoT product solutions. We are seeking a Senior Marketing Program Manager, with deep expertise in marketing KVM, AV and IoT products into Command Center and Control Room environments. The Senior Marketing Program Manager will drive high-impact marketing initiatives that generate qualified leads and support sales efforts across the Asia-Pacific region (India, Japan and Australia). This role will work closely with the direct/channel sales and distribution teams, ensuring alignment with global marketing strategies while tailoring campaigns to the regional markets. The ideal candidate is a strategic thinker who will also provide daily hands-on execution. The Senior Marketing Program Manager will have a strong background in B2B marketing, and a deep understanding of sales enablement, solutions marketing, digital marketing, and event execution. Responsibilities: Control Room Marketing: Drive new business and expand market share for Black Box s high-performance KVM, secure AV, and mission-critical control room solutions across six vertical markets: Government (DOD Civilian, Healthcare), Data Centers, Broadcast, Entertainment, Transportation. Partner Marketing: Master the control room ecosystem understand the key players and create lead programs that benefit all Black Box partners. Channel Distribution Marketing: Collaborate with the APAC channel sales, direct sales and distribution teams to execute marketing programs focused on driving high-intent leads and qualified opportunities. Sales Enablement: Equip sales teams with localized content and collateral to support lead conversion through the content portal. Budget Vendor Management: Work with the VP of Marketing to manage the marketing budget, coordinating with agencies, internal finance teams, and resource management teams to process SOWs, POs, and invoices. Campaign Localization: Align with the global marketing team to adapt digital campaigns and messaging across multiple channels, ensuring relevance to the APAC market. Event Planning Execution: Organize and attend virtual and in-person events, including regional tabletop, distribution, and industry events, to generate leads. Manage event logistics with the support of a part-time contractor and marketing specialist. Content Development: Partner with the content team to develop localized marketing collateral, craft compelling campaign copy, and optimize email marketing and event messaging for the APAC audience. Product-Led Growth Initiatives: Support and optimize marketing communications and touchpoints for product-led growth in APAC. Campaign Performance Analytics: Leverage tools like Salesforce and Pardot to analyze marketing campaign performance and provide data-driven insights. Marketing Automation Lead Nurturing: Utilize marketing automation platforms, including ZoomInfo, to refine lead qualification and nurturing strategies. Reporting Strategy: Deliver monthly business reviews analyzing performance against sales goals, identifying strategic adjustments, and presenting actionable insights to leadership. Requirements: 5+ years of experience in B2B marketing, preferably in a channel or distribution-focused role. Strong background in digital marketing, sales enablement, and event marketing. Experience in marketing technology products and/or services is strongly preferred. Experience managing marketing budgets, vendors, and financial processes. Proficiency in marketing automation platforms (e.g., Pardot, ZoomInfo) and CRM tools (Salesforce.com). Strong analytical skills with the ability to track and report on campaign performance. Excellent communication and copywriting skills, with experience localizing content for different audiences. Ability to work cross-functionally with sales, content, and global marketing teams. Highly organized, self-motivated, and able to manage multiple projects simultaneously. #LI-RS1

Primarily Roles Responsibilities Must be from Product Design Background and should have led at least one complete Product Hardware development from concept to Manufacturing Electrical design of the module from requirement specifications. Estimate system power budget, Design of voltage regulators. Prepare detailed design document Schematic entry in Concept HDL Define board layout constraints, routing guidelines Define board stack up, impedance rules. Perform Signal integrity analysis Design the PCB layout. Prepare engineering BOM Review the design for DFM/DFT Prepare detailed board bring up and validation plan. Perform board bring up and validation. Creating specifications and defining test cases Assist in performing system level compliance tests and safety tests. Define test functions for manufacturing testing. Responsible for Effort Estimation and Task planning and Tracking for the team Performing competitive analyses and teardowns Will need to lead prototype design, get the final product design done and get it assembled with Design for Manufacturability, Design for Reliability. Needs to work with the PCB assembly, Mechanical Enclosure Design team, Reliability and Quality Assurance teams for final product realization Develops and maintains engineering documents to meet Quality System requirements. Job involves analyzing requirements, developing detailed hardware specifications, circuit design, analyze worst case conditions, circuit simulation, hardware realization, review of PCB, prototyping coordination, testing of boards, and design validation. Desired experience: - Strong knowledge on the various processors and controllers. Strong knowledge on the Analog, digital, Power and RF designs. Strong knowledge on the communications like I2C, SPI, UART, RS232 and RS485. Good knowledge on the High speed signals Routing and the Power Routing techniques. Hands on experience in using the Circuit design tools - ORCAD/Altium/Mentor Graphics. Experience in system level design, development and validation. Excellent problem solving ability with experience in debugging, diagnosing complex circuits issues which involves both hardware and software. Experience in board bring up and testing. Knowledge in reliability analysis. Good knowledge of EMI, EMC and ESD Validation, Electrical Validation, environmental validation. Hands on Experience in using laboratory equipment such as high speed digital oscilloscopes, digital multi meters, logic-analyzers etc. Knowledge on the Certifications of the product. Knowledge of RoHS/WEEE/REACH compliance Understand IP 67 systems, NEMA compliant systems.MIL grade systems Environmental testing as per International standards for Dry Heat, Humidity, Vibration, Impact etc. Work closely with test labs for agency certifications like FCC/CE/UL, etc. Must possess ability to think out of the box propose creative solutions Additional Skills: Having following would be added advantage Embedded Programming. CMMI Documentation Knowledge on CAN Bus is extra advantage. Supervisory Responsibility None Black Box is a leading technology solutions provider. Our mission is to accelerate our customers business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks. Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Are you a tech-driven problem solver with a passion for designing cutting-edge network solutionsDo you thrive in a fast-paced environment, collaborating with clients to create transformative IT infrastructureIf so, we want you on our team! Your Role ImpactAs a Presales Consultant - Network Solutions, you will be the technical mastermind behind designing and delivering innovative networking solutions for medium large enterprises, PSUs, and government tenders. You will lead engagements, work closely with clients to understand their needs, and craft robust, scalable, and secure network architectures. What You ll Do Design Architect next-gen networking solutions covering Datacenters, Campus Networking, SD-WAN, Wireless, Perimeter Security, and Passive Infrastructure. Engage with Clients to assess business technical needs, developing tailored solutions that offer a competitive edge. Collaborate with OEM Vendors (Extreme Networks, Cisco, HPE Aruba, Juniper, CommScope, Fortinet, Radware, F5, etc.) to drive best-fit solutions. Lead Competitive Bids Tenders by crafting compelling proposals and working on large-scale RFI/RFP responses. Stay Ahead of Tech Trends in Networking Protocols (OSPF, BGP, ISIS), SDN (SDA, Campus Fabrics), Datacenter Technologies (VXLAN, IP Fabric, EVPN), and Wireless (WiFi 6/6E/7). Advise Clients on Best Practices, assessing risks, and ensuring high-performance, secure, and scalable network infrastructures. Collaborate with Internal Teams to validate solutions, develop cost models, and navigate governance forums for approval. Present Demonstrate Solutions to customers, showcasing how they align with business objectives. What You Bring Proven experience in Pre-Sales, IT Outsourcing, and Network Architecture. Deep technical expertise in Enterprise Networking, Security, and SD-WAN Solutions. Strong industry experience across the India market. Ability to lead technical discussions, engage stakeholders, and drive solution adoption. Excellent communication, negotiation, and presentation skills. Why Join Us Work on high-impact projects shaping the IT infrastructure landscape. Collaborate with top-tier vendors and partners in the networking industry. Enjoy career growth opportunities in a dynamic and evolving tech environment. If youre ready to drive the future of networking solutions, apply today and be part of an innovative and forward-thinking team! #LI-RS1

Blackbox Analytics Solutions Private Limited is looking for Global SOC Manager to join our dynamic team and embark on a rewarding career journey. Global SOC Manager is responsible for overseeing and optimizing global soc manager operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

Blackbox Analytics Solutions Private Limited is looking for Engineer - Service Delivery to join our dynamic team and embark on a rewarding career journey. Engineer - Service Delivery is responsible for overseeing and optimizing engineer - service delivery operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

NOC Lead Education : BE / B.Tech Experience : 10-12 Yrs Key Responsibilities: Collaborate with the sales team to support client presentations and provide GNOC expertise to win business opportunities. Conduct NOC demonstrations during customer visits. Develop and present periodic reports on GNOC performance, incident analysis, and recommendations. Key Skills Required: Strong leadership skills with prior experience in NOC operations. Excellent communication and presentation skills to represent NOC capabilities during client engagements. Proficiency in network monitoring tools, incident management processes, and ITIL practices. Strong understanding of enterprise networking solutions, IT infrastructure, and troubleshooting methodologies. Ability to work collaboratively with cross-functional teams and manage situations effectively

Blackbox Analytics & Solutions Private Limited is looking for Service Delivery - Lead to join our dynamic team and embark on a rewarding career journey Lead service delivery processes Ensure client satisfaction Monitor service quality and performance Coordinate with operations teams

Blackbox Analytics Solutions Private Limited is looking for Cisco Collaboration L3 to join our dynamic team and embark on a rewarding career journey. Cisco Collaboration L3 is responsible for overseeing and optimizing cisco collaboration l3 operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

Blackbox Analytics Solutions Private Limited is looking for Sr. Cisco Collaboration Engineer- Level 3 to join our dynamic team and embark on a rewarding career journey. Sr. Cisco Collaboration Engineer- Level 3 is responsible for overseeing and optimizing sr. cisco collaboration engineer- level 3 operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

Blackbox Analytics Solutions Private Limited is looking for AI Engineer to join our dynamic team and embark on a rewarding career journey. Designing and developing AI algorithms and models to solve specific business problems. Creating and maintaining databases for storing and processing large amounts of data. Developing and deploying machine learning and deep learning models. Implementing and integrating AI solutions with existing systems and software. Analyzing and interpreting complex data sets to extract insights and drive decision-making. Collaborating with cross-functional teams to develop and deploy AI applications. Ensuring the security and privacy of data used in AI applications. Communicating and presenting technical information to non-technical stakeholders. Excellent communication skills & attention to detail.

Blackbox Analytics Solutions Private Limited is looking for Team Leader - Service delivery AV support to join our dynamic team and embark on a rewarding career journey. Team Leader - Service delivery AV support is responsible for overseeing and optimizing team leader - service delivery av support operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

Blackbox Analytics Solutions Private Limited is looking for Response Center Analyst I, Service Delivery (GSI) to join our dynamic team and embark on a rewarding career journey. Response Center Analyst I, Service Delivery (GSI) is responsible for overseeing and optimizing response center analyst i, service delivery (gsi) operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

Blackbox Analytics Solutions Private Limited is looking for SAP Manager + FICO to join our dynamic team and embark on a rewarding career journey. SAP Manager + FICO is responsible for overseeing and optimizing sap manager + fico operations. This role involves strategic planning, team coordination, and execution of tasks to ensure efficiency and productivity. The incumbent will collaborate with stakeholders to align operations with business goals. Duties include monitoring performance, ensuring compliance with policies, and implementing best practices. Additionally, they will manage resources, resolve operational challenges, and contribute to continuous improvement initiatives. Strong analytical skills, leadership abilities, and industry knowledge are essential for success in this role.

Blackbox Analytics & Solutions Private Limited is looking for Senior SAP FICO Consultant to join our dynamic team and embark on a rewarding career journey A Senior SAP FICO (Financial and Controlling) Consultant is responsible for providing functional and technical expertise in the design, implementation, and support of SAP FICO modules Solution Design: The Senior SAP FICO Consultant is responsible for designing and configuring SAP FICO modules to meet business requirements System Configuration: The Senior SAP FICO Consultant is responsible for configuring and customizing SAP FICO modules to meet specific business needs Business Process Analysis: The Senior SAP FICO Consultant is responsible for analyzing business processes and identifying opportunities for process improvement System Integration: The Senior SAP FICO Consultant is responsible for integrating SAP FICO modules with other SAP modules and third-party systems

Role Description Responsible for revenue growth and profitability for accounts in North India managed across verticals, responsible for evolution of account portfolio in line with market needs Leads AMs in executing the GTM strategy, and growing order book and revenues within their accounts Responsible for steering relationships with key clients across verticals, and expanding the number and strength of relationships that Black Box has within client accounts Responsible for profitability and operational excellence by ensuring Client Delivery Leads adhere to time and budget of sold project Job Specifications & Requirements Over 15~20 years of expertise in closing deals in IT Services and Consulting, with a focus on services sales. Preferably from North India with substantial connects in the region. Demonstrated ability to consistently achieve high Total Contract Value (TCV) annually in quota-carrying roles. Proficient in leading the development of end-to-end solutions for successful sales across multi-offering transformations. Skilled in managing pre-sales and sales cycles, with a strong background in solutioning roles to secure business opportunities. Effective in highly collaborative and matrixed environments, or with experience in a Global Delivery Model, fostering teamwork and cross-functional efficiency. Established relationships with key technology partners, leveraging these connections to enhance client solutions. Brings industry-specific knowledge and experience in sectors such as Transportation, Retail, Military and defense, Manufacturing, Healthcare and, Broadcast offering tailored insights and solutions. Key Responsibilities Drive growth of accounts under purview as Sales Head Maintain relevant vertical and market knowledge of customers, and ensure Black Box has strong relationships within customer organizations Work with Practice Leaders to develop plan for achieving Practice targets and account allocation to account managers Enable and support AMs in execution of business strategy for the verticals Ensure a healthy pipeline of opportunities, in line with the revenue/order book target for accounts Grow revenues from existing clients and forge long-term strategic relationships for profitable revenues Conceptualize and execute strong "win strategy" to grow the account portfolio Develop pricing and negotiation strategy for deals & negotiate contracts; participate in win/loss review Drive customer satisfaction, set-up processes and agenda with Delivery Head for driving operational excellence Drive longer term vision / roadmap for various accounts and improving profitability through operational excellence Establish robust account governance mechanism through periodic reviews and check-ins with key clients Assist Account Mangers in refining account strategy, priority offerings & define process/policies for client escalations Track CSAT for portfolio of accounts. Rollout initiatives in collaboration with Account Managers, Business Development Managers to improve CSAT Monitor gross margins of existing business and generate profitable growth Orchestrate margin improvement with Internal stakeholders through diligent tracking on key cost metrics and strategic initiatives rollout Collaborate with Client Delivery Leads to track delivered margins throughout project delivery Leverage delivery and finance teams for identifying areas of improvement in delivered margins Key Interfaces Collaborate with AMs to identify & pursue growth opportunities in accounts Work with talent acquisition on recruitment & performance of salesforce Collaborate with Product/Offering Managers to identify right solution / offering for verticals customers Work with HR Business Partners on performance review for Client Delivery Leads Coordinate with Legal, Finance & Sales Ops Head to manage Bid/ No-bid policies & processes Key Metrics KPIs Revenue Order book % gross margin delivered Client satisfaction (CSAT) No. of large deals KRAs As-sold gross margins Win rate / close rate Account mortality rate % Variance in forecasted vs. actual rev. % Variance in forecasted vs. actual GM Cost overruns-Negative margin accounts (#, Revenue, Gross Margin) #LI-RS1

Position: Network EngineerLocation: GurgaonFull time permanent position We are seeking a highly skilled and experienced Network Engineer to join our team. The ideal candidate will have expertise in Juniper Router and switch, Cisco switch, Meraki wi-fi.The candidate should possess in-depth knowledge and hands-on experience with BGP routing protocol, NAT, STP, security policies, IPsec, and SSL VPN technologies. Responsibilities: Network Infrastructure Management:Design, implement, and maintain network infrastructure using Juniper and Cisco switches.Configure and troubleshoot Juniper firewalls to ensure optimal network security. Routing and Switching: Implement and optimize BGP routing protocol for efficient network traffic.Ensure seamless integration of routing protocols within the network architecture. Security Policies: Develop and enforce security policies to safeguard the network infrastructure.Regularly assess and enhance security measures to mitigate potential threats. Education and Certifications: Bachelor or Master s degree.Relevant certifications such as JNCIA, JNCIS, CCNA are highly desirable. Experience: Proven experience as a Network Engineer with a focus on Juniper and Cisco technologies. Technical Skills: Proficiency in configuring and managing Juniper and Cisco switches.Extensive knowledge of BGP routing protocol, NAT, STP, IPsec, and SSL VPN.Familiarity with security policies and best practices. Communication: Excellent verbal and written communication skills.Problem SolvingStrong analytical and problem-solving skills.Ability to troubleshoot and resolve network issues efficiently.

Job Summary: We are seeking a skilled Juniper BRAS (Broadband Remote Access Server) L2 Engineer to provide advanced support, troubleshooting, and maintenance for Juniper BRAS solutions. The ideal candidate should have strong networking expertise, experience in ISP environments, and a deep understanding of broadband technologies. Key Responsibilities: Provide L2 support for Juniper BRAS platforms (e.g., E-Series, MX Series with PPPoE, LNS, DHCP, and subscriber management). Troubleshoot and resolve subscriber connectivity issues, authentication failures, and performance degradation. Work on configuration, deployment, and optimization of Juniper BRAS systems. Handle RADIUS, AAA, DHCP, PPPoE, and L2TP configurations and integrations. Perform packet analysis and debugging using tools like Wireshark, Junos traceoptions, and logs. Collaborate with L3 engineers, vendors, and cross-functional teams for complex issue resolution. Work with Juniper TAC for escalations and advanced troubleshooting. Conduct network performance monitoring and proactive capacity planning. Maintain technical documentation, SOPs, and knowledge base for internal teams. Participate in on-call rotations and support shifts as required. Required Skills & Experience: 3-6 years of experience in ISP/Telco networks with a focus on BRAS & broadband technologies. Strong knowledge of Juniper MX Series, subscriber management, and Junos OS. Experience with RADIUS, AAA, DHCP, PPPoE, L2TP, and subscriber authentication. Proficiency in troubleshooting and debugging network issues using logs and packet captures. Understanding of BGP, OSPF, MPLS, and IPv4/IPv6 networking concepts. Hands-on experience with Juniper routers and switches. Juniper certifications such as JNCIA, JNCIS-SP, JNCIP-SP (preferred). Excellent analytical, communication, and problem-solving skills.

Job profile: At Black Box, the mission of a Managed Services Solution Architect (SA) is to utilize their technology and managed services expertise to build creative solutions and help our customers overcome IT operational challenges and achieve their business goals. Our SA s are critical members of the pre-sales team, leading the consultative discovery of our global & enterprise customer s business goals, objectives, and challenges and then creating and proposing high value managed services solutions, driving business case and financial justifications to show benefit and value. Qualified candidates must have deep experience in creating various remote, onsite or hybrid managed services models using services capabilities for one or many domains such as Unified Communications & CX, end user services, networks, Servers, storage, virtualization, cloud and other value-added IT services. This role has fantastic growth opportunities, leadership experience will be a plus! RESPONSIBILITIES Manage opportunities and assist sales teams in the preparation, delivery, presentation and negotiation of Managed Services proposals, contracts and pricing. Respond to RFP s, RFQ s and proactive bids while working closely with all teams to develop the win strategy, competitor evaluation and creating differentiated value propositions. Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives Develop a deep understanding of Blackbox services capabilities and serve as a Managed Services thought leader and SME across the organization. Assist in identifying, developing and rollout of new, innovative and exciting service offerings. Evangelize & promote Black Box managed services offers and capabilities and educate both internal and customer stakeholders on the programs, value and differentiators of our Managed Services. Achieve sales and profit goals through joint account planning, partner teaming (internal & external), on-site client interface/visits, engagement/solution development and implementation support/follow-up. Continuous education on New Technology trends and market needs around IT Services KNOWLEDGE, SKILLS & ABILITIES Strong business acumen and understanding of clients IT related business goals and challenges to ensure proper translation of the client s needs into solutions Understanding various pricing models such as per port , resource based, ticket based, onsite, remote or Hybrid Strong understanding of Pre-sales/Solutions process and activities with hands-on experience good bid/project management skills ability to manage multiple bids simultaneously Ability to develop and deliver technical presentations with customers and tailor content to audience as appropriate. Display sustained energy and determination to meet challenging deliverables within stringent timelines Ability to work independently with diverse & global teams and interact confidently with customers and internal stakeholders at all levels Strong written and verbal communication skills Experience running support teams and/or operations a plus Strong experience with Unified Communications and UC Managed Services a plus EDUCATION AND EXPERIENCE Degree in a computer Science and Engineering or equivalent role relevant experience 5+ years in a customer/client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service Delivery, etc.) with a strong knowledge of various network architectures, virtualization, Cloud, Unified Communications and mobility solutions. 5+ years of experience in managed services practice. 3+ years of pre-sale experience developing managed IT and/or managed UC services solutions. ITSM training and certifications (ITIL,COBIT, etc.) a plus Extensive consulting experience, providing large, global customers with strategic and tactical planning for technology solutions. Demonstrated and verifiable track record of prior successful customer engagements. Examples of solution designs, statements of work and/or technical project plans are required Experience in the development and implementation of IT and/or managed Unified Communications solutions with accountability for end-to-end delivery Experience with enterprise OEM such as AVAYA, Cisco, etc. a plus Experience leading and/or managing teams a plus CERTIFICATIONS Current and valid industry certifications on technology partners,processes in one or more of the following preferred: UC and/or Contact Center (AVAYA, Cisco, Genesys, etc.) Network (Cisco, Juniper, Extreme, etc.) ITIL KEY TECHNOLOGIES Unified Communications Network Architecture Wireless Cyber security #LI-FD1