Bodyshop Advisor-Kattupakkam

Job Description

Contact: 82486 03617 Email ID: talentacquisition@sbshr.com Job Title: Bodyshop Advisor Location: Kattupakkam- Chennai Industry: Automotive Dealership Employment Type: Full-time, Permanent Position Overview We are seeking a skilled and customer-focused Bodyshop Advisor to join our team. The ideal candidate will have experience in automotive service advising, excellent communication skills, and a strong understanding of vehicle repair processes. This role is pivotal in ensuring a seamless customer experience from initial consultation through to vehicle delivery. Key Responsibilities Provide detailed explanations of required repairs, estimated costs, and timelines. Address customer inquiries and concerns promptly and professionally. Coordinate with technicians to schedule and prioritize repair work. Monitor repair progress and update customers regularly on the status of their vehicles. Communicate with insurance companies for claim approvals and settlements. Ensure timely delivery of vehicles as per the agreed-upon schedule. Prepare accurate invoices for completed repairs. Ensure proper documentation for warranty claims and special orders. Follow up on payments and ensure collection within stipulated timeframes. Conduct post-repair inspections to ensure quality standards are met. Handle customer complaints and resolve any issues related to repair services. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Morning shift Work Location: In person