BPO sales Team leader

Job Description

1+ years of experience into BPO Outbound/Inbound sales as Team leader can apply Must have worked in sales process, preferably in call centre/credit cards sales. To communicate information in a timely, accurate and understanding manner to all sales team members Track and accurately update operational performance files for sales agents on a weekly basis. Manage and drive sales team target and performance Dive sales teams performance on systems and all metrics in accordance to the contractual obligation Ensure regular feedback is given to sales agents with regards to action plans that have been set. Should have good knowledge on all operation matrix KRA and KPIS