BPO SR Manager Quality/Head Quality Risk and Compliance Management

8 - 13 years

8.0 - 16.0 Lacs P.A.

Bengaluru, Kolkata

Posted:2 months ago| Platform: Naukri logo

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Skills Required

quality managerBPOQC ToolsAssuranceComplianceCompliance ManagementSLAProcessRisk ManagementQATrainingCall QualityImprovementDashboardsClientQuality AuditCallLeanISOToolsCalibrationCall MonitoringRCATQMSix SigmaBeltQMSCertiCSATVoicetransaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Min 2 yr BPO SR Quality Manager Exp -Risk & Compliance Management Call Callibration, Quality Audit, Quality Score , CSAT WFO- Bangalore only APPLY ONLY IF CAN RELOCATE in Bangalore Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Risk & Compliance Management Doing regular checks to maintain compliance parameters such as Financial Fraud, Hygiene matrix, call disconnection, hiring policy as mentioned in the client MSA, etc.

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