Branch Operations Manager

Job Description

Manage and supervise daily branch operations to ensure efficiency and compliance with company policies and industry regulations. Develop and implement strategies to improve operational efficiency and achieve financial goals. Monitor branch performance and implement corrective measures as needed. Ensure the branch delivers exceptional customer service, resolving any issues promptly and maintaining high levels of customer satisfaction. Implement customer feedback mechanisms and use insights to improve service delivery. Foster a welcoming and customer-focused environment, ensuring that all staff prioritize guest satisfaction. Manage the branch's financial performance, including budgeting, forecasting, and financial reporting. Implement financial controls and cost-saving measures to maximize profitability. Analyze financial data to identify trends, opportunities for improvement, and potential risks. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person