Brand Relationship Manager

Job Description

ql-editor "> The CSE will be responsible for providing technical support and troubleshooting assistance to our customers who utilize SKF bearings. Key Responsibilities Searching for new customers that could benefit from company products or services and maximizing customer potential in designated regions. Traveling to visit potential customers. Establishing new an d maintaining existing long term rapports with customers. Managing and interpreting customer requirements listening to clients and using astute questioning to understand, anticipate and exceed their needs. Persuading customers that a product or service will best satisfy their needs in terms o f quality, price and delivery. Calculating customer quotations. Negotiating and closing sales by agreeing terms and conditions. Offering after sales support services. Analyzing cost and sales. Preparing monthly reports for principles. Meeting regular sales targets. Recording and maintaining client contact data. Supporting marketing activities by attending trade shows, conferences and other marketing events. Providing pre sales technical assistance and product education. Performing technical presentations and demonstration how a product will meet customer needs. Liaising with other members of the sales team and other technical experts. Solving customer problems. Providing training and producing support material for other members of the sales team. Preparation of Visit plan prior for month ahead and strict adherence to the same. Submission of Actual Monthly report to the Territory Manager on concurrence from the Director of Organization. Regular follow-up on the Quote submitted to the customer. Achievement of Business plan growth target Payment reminders and follow up on issues raising on bills submission to be taken care with the help of Accountant. Qualifications Diploma or Bachelors degree or higher in Mechanical or Electrical Engineering, or a related field Experience working with bearings, vibration analysis, and alignment correction Proficient in Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication, negotiation, and interpersonal skills Ability to build and maintain strong relationships with customers Ability to work independently and as part of a team in a fast-paced environment Willingness to travel to customer sites as required