About Builder.ai We re on a mission to make app building so easy everyone can do it - regardless of their background, tech knowledge or budget. We ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we ve only just started. Builder.ai was voted as one of 2023 s Most Innovative Companies in AI by Fast Company, and won Europas 2022 Scaleup of the Year . Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there s never been a more exciting time to become a Builder. Life at Builder.ai At Builder.ai we encourage you to experiment! Each role at Builder has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights. Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let s-get-stuff-done attitude. In return for your skills and commitment, we offer a range of great perks, from hybrid working and a variable annual bonus, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild Why We Need This Role We are looking for a talented support engineer who has proven experience of providing exceptional technical assistance and support to customers, clients, or internal users. Your primary role will be to tr