Bulk hiring For chat process/experience/salary upto 38k in hand

1 - 5 years

3.0 - 6.0 Lacs P.A.

Delhi NCR, Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer ServiceInternational ProcessNon VoiceBpo Non VoiceInternational Chat ProcessBlended ProcessCustomer SupportNon Voice ProcessChatCustomer CareChat SupportChat Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities . Product Knowledge : Understanding the company's products or services thoroughly to assist customers effectively. Communication Skills : Using clear and concise language while maintaining a friendly tone to ensure a positive customer experience. Documentation : Accurately logging customer interactions and issues in the system for tracking and quality assurance. Problem Solving : Identifying customer problems and providing effective solutions or escalating issues when necessary. Preferred candidate profile Excellent English Communication skills Immediate Joiner Flexible to Relocate Open to work in 24/7 Environment Rotational Shifts Perks and benefits 5 Days working Performance Based Incentives NOTE NEED CANDIDATES WITH EXCELLENT ENGLISH COMMUNICATION SKILLS HAVING MINIMUM 6 MONTHS OF BPO EXPERIENCE

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