Business Analyst

Job Description

Job Title: Business AnalystLocation: Surat, Gujarat (On-site)Experience: 1–3 yearsEmployment Type: Full-time, On-site (No Work-From-Home) About the RoleAs a Business Analyst at our Surat office, you will bridge the gap between business needs and technology solutions. You’ll work closely with stakeholders to gather requirements, analyze processes, and deliver actionable insights that drive informed decision-making and enhance operational efficiency. Key Responsibilities1) Requirements Gathering & Analysis– Conduct interviews and workshops with business stakeholders to elicit, document, and validate functional and non-functional requirements.– Create clear, detailed requirement artifacts (BRDs, FRDs, user stories, use cases). 2) Process Mapping & Improvement– Analyze existing business processes, workflows, and systems to identify gaps and areas for improvement.– Develop process maps, flowcharts, and gap-analysis reports. 3) Data Analysis & Reporting– Perform quantitative and qualitative data analysis to uncover trends, variances, and performance metrics.– Prepare dashboards and management reports to support strategic decision-making. 4) Solution Design & Validation– Translate business requirements into technical specifications in collaboration with developers, QA, and UX teams.– Participate in solution design workshops, wireframing, and prototyping sessions.– Support user-acceptance testing (UAT), draft test scenarios, and ensure solutions meet business needs. 5) Stakeholder Management– Act as the primary liaison between business units, IT, and external vendors.– Communicate project status, risks, and issues to stakeholders in a timely manner. 6) Change Management & Training– Assist in preparing change-impact assessments and training materials.– Conduct user training sessions and create user guides to facilitate smooth adoption. Required Skills & Qualifications1) Educational Background:– Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or a related field. 2) Technical & Analytical Skills:– Proficiency in requirements-gathering techniques and documentation (BRDs, user stories).– Hands-on experience with process-mapping tools (e.g., Visio, Lucidchart).– Strong data analysis skills; familiarity with SQL, Excel (pivot tables, VLOOKUP), and BI tools (Power BI, Tableau).– Understanding of software development lifecycle (SDLC) and Agile methodologies (Scrum, Kanban). 3) Soft Skills:– Excellent verbal and written communication.– Strong problem-solving, critical-thinking, and decision-making abilities.– Detail-oriented with strong organizational skills.– Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 4) Interpersonal Skills:– Collaborative team player; adept at building rapport with cross-functional teams.– Comfortable presenting findings to senior management. Preferred QualificationsPrior experience in ERP, CRM, or finance transformation projects. Professional certification such as CBAP, PMI-PBA, or Agile Business Analyst certification.