Business Analyst

Job Description

About the Opportunity: Role: Business Analyst Level: Assistant Manager/ Deputy Manager Reporting To : Director - Corporate Channel Location: Gurugram About the Function: At MyBiz by MakeMyTrip, we are revolutionizing how small and medium businesses (SMBs) manage their corporate travel needs. MyBiz is a powerful SaaS-based corporate travel management platform that offers a customizable, real-time self-booking system designed to seamlessly integrate with an organizations internal structure. It empowers companies to streamline travel bookings, optimize costs, and offer a hassle-free travel experience to their employees. Over the last five years, we have onboarded 50,000+ prominent corporates who now benefit from the convenience, transparency, savings, and choice that our platform delivers. About the role: This is a high-impact role where the incumbent will play a pivotal part in driving key growth initiatives. The individual will be responsible for translating data into actionable insights and managing cross-functional projects, ensuring seamless execution across multiple workstreams. What will you be doing: Providing actionable insights while driving the execution of multiple cross-functional projects Identifying and defining organizational cohorts based on purchase behavior, company size, and industry; tracking performance and creating dashboards and indicators for in-depth analysis Collaborating closely with Marketing, Revenue, Product, and other key teams to align on business objectives Delivering high-impact qualitative and quantitative analysis aligned with business needs for key reviews and strategic discussions Identifying process improvement opportunities to enhance scalability and operational efficiency Conducting competitor benchmarking and market analysis to uncover growth opportunities Partnering with management to prioritize business goals and address critical information requirements Qualification & Experience Engineering graduate with over 3 years of experience in a business analyst role Strong knowledge of analytical tools such as advanced Excel, SQL, Adobe Analytics, and Omniture, with experience in leveraging them to drive reporting automation. Ability to go beyond reporting data by identifying broader trends, deriving insights, and effectively communicating them to internal stakeholders. Familiarity with Python, Power BI, and other analytical tools is a plus. Key Success Factors for the role : Ability to create well-defined working cohorts with active tracking, gap analysis, and data-driven solution recommendations Proven experience in cross-functional environments, collaborating closely with Revenue, Product, and Marketing teams Strong passion for data with an exceptional ability to solve complex problems Growth-oriented mindset with a focus on reporting excellence and continuous improvement Expertise in designing efficient KPIs to align with and drive business objectives Excellent communication and stakeholder management skills, with the ability to independently drive projects to completion and deliver impactful results