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Posted:2 months ago| Platform: 
Work from Office
Full Time
Preferred candidate profile Location : Pune Chakan Working days : Monday to Saturday , flexible working in rotational shifts (3 Shifts) Cab facility is available for morning & afternoon shift Role & responsibilities Managing 150+ inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Keep records of all conversations in our call center database in a comprehensible way Effectively solving customer issues, complaints and inquiries Adhering to all company policies and procedures Fluency in multiple languages (English , Hindi , Marathi (Malayalam optional) Flexible in working any shifts and with rotational weekly off. Flexible in self-travel and by company transport. Flexible in working in inbound , outbound and backend work (data updation work).
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