Job Description

We are looking for a CRM & Campaign Executive/manager with around 2-3 years of experience to manage customer engagement campaigns and CRM operations using platforms like WebEngage, CleverTap, etc. The ideal candidate will execute and optimize marketing campaigns to improve customer retention and engagement. Key Responsibilities: Manage CRM tools to ensure smooth campaign execution and data-driven decision-making. Plan and execute marketing campaigns across Push Notifications, WhatsApp, Email, SMS, and In-App messages. Analyze campaign performance to find areas for improvement and growth. Explore new features in WebEngage/CleverTap to enhance user engagement. Track CRM campaign results and provide insights to improve future strategies. Ensure timely customer notifications for incomplete journeys (e.g., loan applications). Requirements: 2 years of experience in CRM operations or campaign execution. Hands-on experience with WebEngage, CleverTap, or similar tools. Strong analytical skills and ability to optimize marketing campaigns. Good communication and problem-solving skills. Why Join Us? Be part of a dynamic team where learning and development are encouraged. Work with diverse teams and enjoy a culture of teamwork and innovation. Contribute to impactful IT projects that shape the organizations future.