Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.=> This will be permanently working from office only (Not a Work From Home).==============================================================================Job Designation: Virtual Relationship Manager- VRM (It's Outbound / Telesales Profile)Position Grade: Assistant Manager- M1 / Deputy Manager- M2 Job Location: BangaloreThis is "Contact Centre Branch" (Non-Branch Banking) based Job, Eligibility Criteria: Must be at least minimum 1 year to 5 years of Sales Experience with Banking or Non-Banking both will be considered. Must be at least Graduate any stream.Must have good communication as well as Sales & Convincing skills.Age should be maximum 32 years.Male & both candidates can apply.Must be comfortable to work in (Bangalore location only) Job Description/Responsibility: To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets.This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target).Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.Salary Package: Annual CTC 3.00 to 4.25 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy).Other Job Benefits & Features:=> Working Day-: 5 Days working in a week.=> Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday.=> Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.-----------------------------------------------------------------------------------------------------------------------------------------------------------How To Apply: => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or Need to forward the updated CVs / Resumes at: hr.careerem@gmail.com and mention in the subject line "Kotak-VRM-BG-282" or => Also can share updated CVs / Resumes via WhatsApp on: +91-964-385-3808 (Mention in the subject line "Kotak-VRM-BG-282"if your CV / profile got shortlisted with us we will contact you back. For Any kind of query or concern can contact usStrictly in between 10.00 am to 6.00 pm only Mob: +91-964-385-3808. RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Virtual Relationship Manager || Location:- Wagle Estate (Thane - West). Job Designation: Virtual Relationship Manager (VRM)Job Grade: Assistant Manager M-1 / Deputy Manager-M2Job Location: Thane-West (Maharashtra) Must be Experience: => Minimum 1.0 year to 6.0 year experience into Banking Sales / Telesales would be preferred. => Other than banking experience also can apply:- Like-: Any of Telesales, Outbound Sales, Branch Sales or relevant to our this Job Position also can apply. => Must be having good communication skills Verbal & Written both. => Male & Female both can apply between the age of 20-32 years only.Education Qualification: Minimum Graduate with any stream or Post Graduate / MBA also can apply. Job Benefits & Features: => Working Day-: 5 Days working in a week. => Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday. => Shift Timing-: This is a completely fixed Day Shift, the shift timing from 9.30 am to 6.30 pm. => Fixed Salary & Unlimited Incentives => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.=> This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives. Job Description:Continuous engagement with the mapped customers portfolio as per the contact policy, with accurate & complete capture of interaction details.Making outbound calls to Sell & Cross-Sell banking products on the basis of portfolio and engagement.Would be responsible to generate businesses & revenues including the monthly targets.Products need to sell like: CASA, Life & General Insurances, All kind of Loans, Credit Cards, Mutual Funds, Demat & Traiding A/C etc.Call handling as per defined standards and accurate resolution for customer queries.Promoting Digital Banking services for a superior customer service experience.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Regular interactions with the customers and pro-actively assessing customer needs. Salary Package:Annual CTC of Rs.3.00 to 4.50 Lac per annum plus performance based high Incentives.Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). How To Apply: => Note: Interested candidates need to apply via Naukri.com by clicking apply link on same the page. orNeed to forward the updated CVs / Resumes at: hr.careerem@gmail.com | And write in the subject line "Kotak-VRM-281" we will revert back. or=> Also you can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 | Write in the subject line "Kotak-VRM-281" If your CV / profile got shortlisted with us we will contact you back.For Any kind of assistance or query call us:Between 10.00 am to 5.00 pm only (Do not call beyond the mentioned timings) Mobile Number +91-96436-87646 RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgently we are hiring for Kotak Mahindra Bank Limited, This is a permanent Bank On Roll / Pay-Roll Job. Job Designation: Service Assurance Officer (Escalations on Email Chat & Call)Role Category: Customer Service Position Grade: Assistant Manager - M1 / Deputy Manager - M2Job Location: Wagle Estate - (Thane-West) Eligibility Criteria:Must have minimum 1 year to 2 years Experience on (Escalation on Calls into Customer Servicing role with only on Banking experience person need to apply.Flexible to get scattered 8 Week Offs in a month with 9 hours working in a day shift including Sunday/holidays.Must be at least Graduate any stream.Must have Excellent communication as well as writing skills.Age should be maximum 32 years.Male & Female both can apply.Must be comfortable to work in Wagle Estate - (Thane-West)Job Description & Responsibility:To respond to customer complaints/issues received on calls/emails and provide effective resolution.To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated.Seek advice and escalate the issue to relevant teams.Co-ordinate and follow up with support teams for resolution of customer complaints.To ensure that customers do not have to approach senior management for resolution of issues.Maintain TAT of commitments given to customer.Escalate the issue to higher ups whenever required.Maintain the data of escalations which will be required for training need and analysis for the teams. This data will also be used to analyze the current processes and future processimprovements to better customer experience.Suggest process improvements.Candidate Desire Profile:Minimum 1-2 experience on Escalation on Calls into customer service role.Minimum Should be Graduate.Excellent communication skills Verbal & Written both.Flexible to get scattered 8 Week Offs in a month with 9 hours working in a day shift including Sunday/holidays.Good listening skills and strong communication abilities.Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Salary Package: Annual CTC 3.50 to 4.30 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy). Other Job Benefits & Features:=> Working Day-: 5 Days working in a week, Flexible to work on weekends like Saturday, Sunday & any of public holidays.=> Shift Timing for Female: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift).=> Shift Timing for Male: This is a 24x7 based rotational shift, Should be comfortable to work in night shift.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. How To Apply:=> Interested candidates need to apply via Naukri.com by clicking apply link on same the page.or=> Need to forward the updated CVs / Resumes at: info.careerdesk@gmail.com and mention in the subject line Kotak-SAO-285or=> Also can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 mention in the subject line "Kotak-SAO-285"if your CV / profile got shortlisted with us we will contact you back.RegardsCareer Empower (Hr-Team)

Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Assistant Manager (Outbound Tele-Sales Officer Role || Location:- Wagle Estate (Thane - West). Job Designation: Outbound Tele-Sales Officer (OCC)Job Grade: Assistant Manager M-1 Job Location: Thane-West (Maharashtra) Must be Experience: => Minimum 1.0 year to 5.0 year experience into Banking Sales / Telesales would be preferred. => Other than banking experience also can apply:- => Fresher candidates those who have Good communication & Sales skills can also apply. Like-: Any of Telesales, Outbound Sales, Branch Sales or relevant to our this Job Position also can apply. => Must be having good communication skills Verbal & Written both. => Male & Female both can apply between the age of 20-30 years only. Job Benefits & Features: => Working Day-: 5 Days working in a week. => Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday. => Shift Timing-: This is a completely fixed Day Shift, the shift timing from 9.30 am to 6.30 pm. => Fixed Salary & Unlimited Incentives => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. => This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives. Job Description:Continuous engagement with the mapped customers portfolio as per the contact policy, with accurate & complete capture of interaction details.Making outbound calls to Sell & Cross-Sell banking products on the basis of portfolio and engagement.Would be responsible to generate businesses & revenues including the monthly targets.Products need to sell like: CASA, Life & General Insurances, All kind of Loans, Credit Cards, Mutual Funds, Demat & Traiding A/C etc.Call handling as per defined standards and accurate resolution for customer queries.Promoting Digital Banking services for a superior customer service experience.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Regular interactions with the customers and pro-actively assessing customer needs. Education Qualification: Minimum Graduate with any stream or Post Graduate / MBA also can apply.Salary Package:Annual CTC of INR 2.75 to 3.25 Lac per annum plus performance based high Incentives.Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). How To Apply: => Note: Interested candidates need to apply via Naukri.com by clicking apply link on same the page. orNeed to forward the updated CVs / Resumes at: hr.careerem@gmail.com | And write in the subject line "Kotak-OCC-245" we will revert back. or=> Also you can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 | Write in the subject line "Kotak-OCC-245" If your CV / profile got shortlisted with us we will contact you back.For Any kind of assistance or query call us:Between 10.00 am to 5.00 pm only (Do not call beyond the mentioned timings) Mobile Number +91-96436-87646 RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgent hiring for Kotak Mahindra Bank Ltd. For the Post of Video KYC Officer (V-KYC) for Noida & Thane-(West) Locations.=> This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives.=> Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work From Home).=========================================================================Job Designation: Video KYC Officer (V-KYC)Role Category: Customer Services (Inbound- Video Call & Voice Process)Job Grade: Assistant Manager M-1 Job Locations: Thane -West (Wagle Estate) And Noida (Sec-16 & Sec-125) Location. Payroll: This is Permanent Bank Payroll job of the Kotak Mahindra Bank Ltd. Eligibility/Experience Criteria: # Candidate must be carrying at least 6 Month of experience in KYC Documentation & Customer Service (Inbound) with sales into Banking & BFSI sectors.# Other than Banking or BFSI like any Customer Service Inbound & Outbound with Sales, Branch Sales or relevant to our this Job Deception also can apply.Job Description & Responsibility:Handle inbound Video calls of the customers to complete the full KYC.Verify the details submitted by the customer while opening the account and Documents submitted are matching.Ensure KYC is completed by the right party only.Should maintain a good relationship with the customer throughout the KYC process.Cross-sell other banking products.Give complete and correct information on all the products pitched to the customer.Take call backs in case the customer is busy and ensure the follow up is done on time.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Meet targets on conversion and Cross selling as defined from time to time.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.Shifts Timings & Offs: => Working Day-: 6 Days working in a week. => Weekly offs: One fixed off on Sunday and 2nd & 4th Saturday rotational off. => Shift Timing for Male-: Any of 9 Hours Shifts can be offered from 7.00 AM to 11.00 PM. (No Night Shift). => Shift Timing for Female-: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift). => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.Candidate Desire Profile:Must be Good Communication skills Verbal & Written.Good listening skills and strong communication abilities.Flexible to get scattered 6 Week Offs in a month with 9 hours with late evening shifts.Age should be 20-30 years only (Male & Female Both can apply).Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.Team player Candidate must be able to work effectively with all levels of the organization.Salary Package:=> Annual CTC of Rs.2.75 to 3.40 Lac per annum plus performance based high Incentives. (Monthly In-hand/Net Salary would be 17000/- to 25000/- per month. => Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).Education Qualification:=> Minimum Graduate with any stream Or=> Post Graduate with any stream.How To Apply:=> Interested candidates need to apply on same or Send / forward CV's/Resumes at: hr.careerem@gmail.com | And write in the subject line "Kotak-V-KYC-291"If your CV / profile got shortlisted with us then we will contact you back.RegardsCareer Empower (Hr-Team)

Urgent hiring for Kotak Mahindra Bank Ltd. For Multiple Positions @Thane (West) Location.=> This is a permanent Bank Payroll/On-Roll Job of Kotak Mahindra Bank Ltd. with fixed salary + high incentives.=> Be part of the fastest growing India's top-most Bank in the financial service industry.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. Job Profiles: 1. Virtual Relationship Manager (VRM-Sales) 2. Phone Banking Officer (PBO) 3. Senior Phone Banking Officer (Privy) 4. Service Assurance Officer - Escalations (SAT) 5. Video KYC Office (VKYC) 6. Customer Service Help Desk (Email-Chat)Positions Job Grade: Assistant Manager- M1 / Deputy Manager- M2Job Location: (Wagle Estate) Thane-WestMust be Experienced: Minimum 1 Year experience is mandatory for all the above Job Positions (1 to 6) mentioned here.At least minimum 1 Year to 8 years any of customer service & sales experience with Banking, Non-Banking & BPO will be preferred. Salary Package: => Annual CTC 3.00 to 4.50 Lac per annum plus performance based Incentives. => PF, Gratuity, Mediclaim & Insurance cover (as per policy). Eligibility Criteria:Must be having Good Communication skills Verbal & Written.Must be comfortable to work on Voice/Calling Role.Must be Graduate with any stream.Age should be maximum 32 years or should be born after 1992.Male & Female both can apply.Must be comfortable to work at (Thane (West).Minimum 6 month experience is mandatory for all the above Job Positions (1 to 6) mentioned here.At least minimum 6 Month to 8 years any of customer service & sales experience with Banking, Non-Banking & BPO will be preferred. Other Job Benefits & Features: => Working Day-: 5 Days working in a week. => Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday. => Shift Timing-: For VRM-Sales Role It will be completely fixed day shift, the shift timing from 9.30 AM to 6.30 PM. => Shift Timing-: For Customer Service Role It will 24X7 rotational shift, (Including late evening and night shifts also). => Shift Timing-: For Females: 9 hrs. shift in between 7.00 AM to 8.00 PM. How To Apply: Interested candidates need to apply via Naukri.com by clicking apply link on same the page orNeed to forward the updated CVs / Resumes at: hr.careerem@gmail.com and mention in the subject line Kotak-VRMCCE-189or=> Also can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 write in the subject line " Kotak-VRMCCE-189"If your CV / profile got shortlisted with us we will contact you back. RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.=> This will be permanently working from office only (Not a Work From Home).==============================================================================Job Designation: Virtual Relationship Manager- VRM (It's Outbound / Telesales Profile)Position Grade: Assistant Manager- M1 / Deputy Manager- M2 Job Location: Wagle Estate (Thane-West).This is "Contact Centre Branch" (Non-Branch Banking) based Job, Eligibility Criteria: Must be at least minimum 1 year to 5 years of Sales Experience with Banking or Non-Banking both will be considered. Must be at least Graduate any stream.Must have good communication as well as Sales & Convincing skills.Age should be maximum 32 years.Female candidates will be proffered, Male candidates also can apply.Must be comfortable to work in (Thane-West location) Job Description/Responsibility: To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets.This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target).Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.Salary Package: Annual CTC 3.00 to 4.50 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy).Other Job Benefits & Features:=> Working Day-: 5 Days working in a week.=> Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday.=> Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.-----------------------------------------------------------------------------------------------------------------------------------------------------------How To Apply: => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or Need to forward the updated CVs / Resumes at: hr.empowerdesk@gmail.com and mention in the subject line "Kotak-VRM-280" or => Also can share updated CVs / Resumes via WhatsApp on: +91-964-385-3808 (Mention in the subject line "Kotak-VRM-280"if your CV / profile got shortlisted with us we will contact you back. For Any kind of query or concern can contact usStrictly in between 10.00 am to 6.00 pm only Mob: +91-964-385-3808. RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Virtual Relationship Manager For Thane-(Wagle Estate) Location.=> This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives.=> Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work From Home). Job Designation: Virtual Relationship ManagerJob Grade: Assistant Manager-M1 / Deputy Manager-M2Job Location: Thane-West (Maharashtra)This is "Contact Centre Branch" (Non-Branch Banking) based Job,Completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.Must be Experience: Candidate must be carrying at least 1.0 year to 6.0 year experience in sales with Banking or BFSI sectors.Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.Job Description:To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets etc.This skill will also do sales with assigned customer based mapped to themMeasure of outcomes NPS, Service Level, Service Quality and Sales.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target)Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the processAct on the feedback given by Team Leader/Team Coach or Quality or on the coaching providedto the team as guidelines for improving performance.Other Job Benefits & Features:=> Working Day-: 5 Days working in a week.=> Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday.=> Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.Candidate Desire:Must be excellent communication skills Verbal & Written.Good listening skills and strong communication abilities.Female would be preferred, between 20-32 years only of ages.Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.Eligibility/Experience Criteria: Candidate must be carrying at least 1.0 year to 6.0 year experience in sales with Banking or BFSI sectors.Other than Banking or BFSI like Outbound Sales, Branch Sales or relevant to our this Job Deception also can apply.Salary Package:Annual CTC of Rs.3.00 to 4.50 Lac per annum plus performance based high Incentives.Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy).Education Qualification:Minimum Graduate with any stream OrPost Graduate with any stream.Hoe To Apply:=> Interested candidates need to apply via Naukri.com by clicking apply link on same the page or=> Need to forward the updated CVs / Resumes at: hr.empowerdesk@gmail.com | And write in the subject line "Kotak-VRM-279" we will revert back. or => Also can share updated CVs / Resumes via WhatsApp on: +91-964-385-3808if your CV / profile got shortlisted with us we will contact you back. For Any kind of assistance or query call us:Between 10.00 am to 5.00 pm only (do not call beyond the timings) Mobile Number +91-9643853808 RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Phone Banking officer (PBO) For Thane-(West) Location.=> This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives.=> Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work From Home). =================================================================================Job Designation: Phone Banking Officer Job Grade: Assistant Manager-M1 / Deputy Manager-M2Job Locations: Thane-West (Maharashtra) This is "Contact Centre Branch" (Non-Branch Banking) based Job, Completely In-house / Office-based profile. Must be Experience: # Must be having at least 6 Month experience into any kind of Customer Service with Voice/Calling with BPO, IT, Banking, BFSI & any other industry can also apply.# Fresher candidate with Good Communication skills also can apply).Job Description: Must be excellent communication skills Verbal & Written.Good listening skills and strong communication abilities.Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.To identify and convert the opportunities for cross selling (banking product) on customer's call.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target).Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Shifts Timings & Offs: => Shift Timing- This is 24x7 based rotational shift, Should be comfortable to work in night shift also.=> Weekly 5 days of working and any of 9 Hours Shifts can be offered.=> For Females: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift).=> Two Weekly offs Two rotational weeks off (You may need to work on Sundays and Holidays as well). Candidate Desire Profile: Must be excellent communication skills Verbal & Written.Good listening skills and strong communication abilities.Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.Age should be 20-30 years only. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: Annual CTC of Rs.2.75 to 4.25 Lac per annum plus performance based high Incentives.Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: Minimum Graduate with any stream OrPost Graduate with any stream. Hoe To Apply: => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or Need to share updated CV's/Resumes at: hr.careerem@gmail.com | And write in the subject line "Kotak-PBO-278"or => Also can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 (Write in the subject line "Kotak-PBO-278" if your CV / profile got shortlisted with us we will contact you back. For Any kind of assistance or query call us:Between 10.00 am to 5.00 pm only (do not call beyond the timings) Mobile Number +91- 96436-87646. RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Phone Banking officer (PBO) For Thane-(West) Location.=> This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives.=> Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work From Home). =================================================================================Job Designation: Phone Banking Officer Job Grade: Assistant Manager-M1 / Deputy Manager-M2Job Locations: Thane-West (Maharashtra) This is "Contact Centre Branch" (Non-Branch Banking) based Job, Completely In-house / Office-based profile. Must be Experience: # Must be having at least 6 Month experience into any kind of Customer Service with Voice/Calling with BPO, IT, Banking, BFSI & any other industry can also apply.# Must have a Good Communication skills.Job Description: Must be excellent communication skills Verbal & Written.Good listening skills and strong communication abilities.Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.To identify and convert the opportunities for cross selling (banking product) on customer's call.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target).Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Shifts Timings & Offs: => Shift Timing- This is 24x7 based rotational shift, Should be comfortable to work in night shift also.=> Weekly 5 days of working and any of 9 Hours Shifts can be offered.=> For Females: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift).=> Two Weekly offs Two rotational weeks off (You may need to work on Sundays and Holidays as well). Candidate Desire Profile: Must be excellent communication skills Verbal & Written.Good listening skills and strong communication abilities.Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.Age should be 20-30 years only. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: Annual CTC of Rs.2.75 to 3.50 Lac per annum plus performance based high Incentives.Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: Minimum Graduate with any stream OrPost Graduate with any stream. How To Apply: => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or Need to share updated CV's/Resumes at: hr.empowerdesk@gmail.com | And write in the subject line "Kotak-PBO-1278"or => Also can share updated CVs / Resumes via WhatsApp on: +91-96438-53808 (Write in the subject line "Kotak-PBO-1278" if your CV / profile got shortlisted with us we will contact you back. For Any kind of assistance or query call us:Between 10.00 am to 6.00 pm only (do not call beyond the timings) Mobile Number +91- 9643853808. RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgent hiring for Kotak Mahindra Bank Ltd. For the Post of Phone Banking officer (PBO) for Noida (Sec-16 & Sec-125,) Location.=> This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives. => Be part of fastest growing digital sales channel in financial services industry.=> This will be permanently working from office only (Not a Work From Home).===========================================================================Job Designation: Phone Banking Officer (PBO) Role Category: Customer Services (Inbound Voice Process)Job Grade: Assistant Manager M-1Job Locations: Noida (Sec-16 & Sec-125)This is "Contact Centre Branch" (Non-Branch Banking) based Job,Completely In-house / Office-based profile, Must be Experience: # Must be having at least 6 Month of experience into any kind of Customer Service with Voice/Calling with BPO, IT, Banking, BFSI & any other industry can also apply. Please Note: Candidates who's holding degree of B.tech & MBA is not eligible.Key Role & responsibilities: => Must be flexible with 24/7 shift, late evening and night shifts and scattered 8 Week Offs in a month. (For Females: 9 hrs. shift in between 7.00 AM to 8.00 PM). =>This position is primarily responsible for receiving / attending the inbound calls from existing customers to resolve their complaints & queries and give them the service against the banking products and services. => Developing and maintaining banking relationships with a select group of Individual customers by providing them exceptional individualized customer service, thereby achieving targeted growth and service norms.Job Description: To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.To identify and convert the opportunities for cross selling (banking product) on customer's call.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target).Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Candidate Desire Profile: Must be Good Communication skills Verbal & Written.Good listening skills and strong communication abilities.Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts.Freshers with communication skills also can apply.Age should be 20-30 years only (Male & Female Both can apply). Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: Annual CTC of Rs.2.00 to 3.25 Lac per annum plus performance based high Incentives.Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: Minimum Graduate with any stream OrPost Graduate with any stream.Note: Undergraduates are also can apply How To Apply:=> Interested candidates need to apply via Naukri.com by clicking apply link on same the pageor=> Need to share updated CV's/Resumes at: hrs.empowercareer@gmail.com | And write in the subject line "Kotak-PBO-271"or=> Also can share updated CVs / Resumes via WhatsApp on: +91-96438-53808 (Write in the subject line "Kotak-PBO-271"For Any kind of assistance or query call us:Between 10.00 am to 6.00 pm only (do not call beyond the timings) Mobile Number +91- 9643853808.if your CV / profile got shortlisted with us we will contact you back. RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.=> This will be permanently working from office only (Not a Work From Home).==============================================================================Job Designation: Virtual Relationship Manager- VRM (It's Outbound / Telesales Profile)Position Grade: Assistant Manager- M1 / Deputy Manager- M2 Job Location: Hyderabad This is "Contact Centre Branch" (Non-Branch Banking) based Job, Eligibility Criteria: Must be at least minimum 1 year to 5 years of Sales Experience with Banking or Non-Banking both will be considered. Must be at least Graduate any stream.Must have good communication as well as Sales & Convincing skills.Age should be maximum 32 years.Only Female candidates can apply.Must be comfortable to work in (Thane-West location) Job Description/Responsibility: To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets.This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target).Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.Salary Package: Annual CTC 3.00 to 4.50 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy).Shifts Timings & Offs:=> Shift Timing- This is 24x7 based rotational shift, Should be comfortable to work in night shift also.=> For Females: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift).=> Weekly 5 days of working and any of 9 Hours Shifts can be offered.=> Two Weekly offs Two rotational weeks off (You may need to work on Sundays and Holidays as well).=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.-----------------------------------------------------------------------------------------------------------------------------------------------------------How To Apply: => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or => Need to forward the updated CVs / Resumes at: hr.empowerdesk@gmail.com and mention in the subject line "Kotak-VRM-287" For Any kind of assistance or query call us:Between 10.00 am to 5.00 pm only (do not call beyond the timings) Mobile Number +91- 96438-53808.if your CV / profile got shortlisted with us we will contact you back. RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank

Urgently we are hiring for Kotak Mahindra Bank Limited, This is a permanent Bank On Roll / Pay-Roll Job.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.Job Designation: Virtual Relationship Manager (VRM)Position Grade: Assistant Manager- M1 / Deputy Manager- M2 Job Location: Noida (Sector-16)Eligibility Criteria: Must be at least minimum 1 year to 5 years of Sales Experience with Banking or Non-Banking both will be considered.Must be at least Graduate any stream.Must have good communication as well as Sales & Convincing skills.Age should be maximum 32 years.Male & Female both can apply.Must be comfortable to work in (Sector-16 Noida location). Job Description/Responsibility: To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets.This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales.Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target).Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.Salary Package: => Annual CTC 3.50 to 4.25 Lac per annum plus performance based Incentives. => PF, Gratuity, Mediclaim & Insurance cover (as per policy). Education Qualification:Minimum Graduate with any stream OrPost Graduate with any stream.Note: Undergraduates are also can apply with Experience.Other Job Benefits & Features:=> Working Day-: 5 Days working in a week.=> Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday.=> Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 AM to 6.30 PM.=> This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.=> Note Interested candidates need to apply via Naukri.com by clicking apply link on same the page OR Need to forward the updated CVs / Resumes at: hrs.empowercareer@gmail.com and mention in the subject line Kotak-VRM-286 if your CV / profile got shortlisted with us we will contact you back. RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank