1. WORKING DAYS PER WEEK=52.Female working shift= day3. MALE WORKING SHIFT= rotational4.CAB BOTH SIDE= yes5.EXTRA ALLOWANCES FOR NIGHT SHIFT= yes (200) 6.INHAND SALARY FRESHER=22K 1 YEAR EXP= 27K 2 YR EXP=30K 3 AND 3+ YR EXP= 32KHR NAME=MIN KUKINUMBER=8800568856

Role & responsibilities Customer Support/Service Voice RolePrimary Role: Provide voice-based assistance to customers for inquiries, troubleshooting, or problem resolution in real-time.Responsibilities: Answering calls: Respond to inbound calls from customers, addressing their queries and providing solutions.Handling customer complaints: Actively listen to customer concerns and resolve issues efficiently and professionally.Maintaining service standards: Follow company guidelines and protocols while interacting with customers to ensure consistency in service quality.Multitasking: Juggle between multiple tasks, such as using CRM systems while speaking to customers or logging relevant details.Upselling/Cross-selling: Suggest additional services, upgrades, or products to customers, based on their needs.Escalation: Identify complex or unresolved issues and escalate them to senior team members or specialized departments.Customer relationship management: Maintain customer satisfaction by delivering excellent service and building rapport over time.Technical Support Voice RolePrimary Role: Assist customers with technical issues related to products or services over the phone.Responsibilities: Technical troubleshooting: Guide customers step-by-step to diagnose and resolve issues, whether related to software, hardware, or other technical services.Product guidance: Provide clear explanations on how to use products or services correctly.Escalation: When issues cannot be resolved in the first call, escalate to specialized teams or higher-level technical support.Documentation: Record details of customer interactions, technical problems, and solutions provided to ensure accurate tracking of issues.Customer satisfaction: Ensure customers feel supported and empowered with the solutions provided, maintaining a high level of satisfaction even with technical difficulties.4. Collections/Accounts Receivable Voice RolePrimary Role: Handle customer calls related to outstanding payments, account balances, or overdue bills.Responsibilities: Debt collection: Contact customers to follow up on unpaid invoices or overdue payments.Negotiating payment plans: Work with customers to establish feasible payment plans, if necessary.Account management: Provide customers with updated account balances, payment due dates, and solutions to settle their accounts.Resolving billing disputes: Address any discrepancies or issues related to billing or invoices, ensuring accurate records.Maintain compliance: Ensure all communication adheres to relevant financial laws and regulations regarding debt collection.5. Internal Communication/Collaboration Voice RolePrimary Role: Facilitate communication between departments, teams, and global offices within the company.Responsibilities: Conference calls: Participate in or coordinate virtual meetings with teams from different regions to discuss projects, performance, or issues.Interdepartmental support: Assist internal teams by answering queries related to operations, HR policies, IT support, or other business-related issues.Process alignment: Help in communicating new internal procedures, policies, or important announcements to team members globally.Feedback and reporting: Relay feedback from different departments or customers to management and help in improving internal processes.6. Quality Assurance and Reporting in Voice ProcessesPrimary Role: Ensure that the quality of voice interactions meets company standards and is consistent across all calls.Responsibilities: Monitoring calls: Regularly review call recordings to evaluate the quality of customer service and identify areas for improvement.Providing feedback: Offer constructive feedback to team members on how to improve their call handling, communication skills, or issue resolution techniques.Reporting: Generate reports on key performance indicators (KPIs) like call resolution times, customer satisfaction scores, or sales conversion rates.Continuous improvement: Implement suggestions for better handling customer calls, improving overall service quality, and meeting company targets.7. Cultural Sensitivity and Global ConsiderationsPrimary Role: Be sensitive to cultural differences and communication styles, especially in international markets.Responsibilities: Understanding cultural diversity: Recognize that different customers may have unique expectations, communication styles, and preferences depending on their cultural background.Language skills: Provide service in multiple languages, if required, to accommodate international customers.Time zone management: Be flexible and available across different time zones to meet the needs of customers or teams in various regions.8. Language Skills and Multilingual SupportPrimary Role: Provide voice support in multiple languages to cater to a global customer base.Responsibilities: Language proficiency: Speak with fluency and accuracy in the required languages, offering high-quality service in each language.Clear communication: Ensure that technical terms, product features, and service-related details are effectively communicated in the customer's preferred language.Cultural nuances: Adapt communication style to align with cultural expectations, ensuring that language and tone are appropriate.Tools and Technologies Used in Voice Processes:Preferred candidate profile Communication Skills:Fluent in English: Strong proficiency in both written and spoken English is essential. Candidates should be able to converse confidently and clearly, with good command over vocabulary, grammar, and pronunciation.Accent Neutrality: Ability to speak with a neutral accent or clear pronunciation that can be easily understood by international clients, especially if the process involves serving customers from diverse linguistic backgrounds.Active Listening: Ability to listen attentively and understand the customers requirements or issues without interrupting.Clarity and Articulation: Clear and concise communication with customers, avoiding jargon or ambiguous terms.2. Technical Skills:Basic Computer Knowledge: Proficiency in using computers, navigating different software programs, and utilizing customer service platforms.Multitasking Abilities: Ability to handle multiple tasks, such as speaking with customers while inputting data into a system.Problem-Solving Skills: Ability to quickly assess and resolve issues or escalate them appropriately, ensuring customer satisfaction.CRM Software Knowledge: Familiarity with CRM (Customer Relationship Management) software like Salesforce, Zendesk, or other tools that are used for customer service operations.3. Customer Service Experience:Previous Experience: Candidates with prior experience in customer service or call center roles are preferred, especially in an international context.Adaptability: Ability to handle diverse customers, processes, and scenarios, adapting the communication style to the customer’s needs.Empathy: Displaying a strong sense of empathy toward customers and their issues, ensuring a positive customer experience.4. Soft Skills:Patience and Tolerance: Since customer service often involves handling complaints or difficult situations, candidates should have a high tolerance for stress and frustration.Teamwork: Ability to collaborate with team members and work towards collective goals.Time Management: Managing time effectively to handle multiple calls or tasks while maintaining quality service.Positive Attitude: Maintaining a friendly and approachable demeanor, even in difficult situations.5. Cultural Sensitivity:Perks and benefits

Role & responsibilities - Utilize your Spanish language skills to deliver exceptional results.- Collaborate with our team to achieve business objectives.- Provide excellent customer service and support.Preferred candidate profile - Fluency in Spanish (B1 level & above).- Excellent communication and interpersonal skills.- Ability to work in a fast-paced environment.- Willingness to work rotational shifts.Perks and benefits - Competitive salary packages:- Min 1 Years of Exp is mandatory - B1/B2 level: 7 LPA - C1 level: 8 LPA- Convenient transportation: We provide cab services to ensure a hassle-free commute.- Work-life balance: Enjoy a 5-day workweek with rotational shifts to suit your lifestyle.- Opportunities for growth and development: Join our team and take the first step towards a rewarding career.

Role & responsibilities Global Standards Compliance: Ensure that the products, services, or processes align with international standards (e.g., ISO, ASTM, EU regulations, etc.).Keep updated with the global regulatory requirements in the industry and ensure the organization adheres to them.Testing and Validation: Develop and execute test plans for products and services to ensure they meet quality specifications.Perform functional, performance, and security testing, among others, based on the product.Use automated testing tools and manual testing techniques to check for defects and issues.International Collaboration: Work with international teams across different time zones to ensure quality standards are met.Communicate and collaborate effectively with cross-functional teams, including developers, product managers, and engineers from various countries.Cultural Sensitivity and Market Differences: Be mindful of regional differences in market expectations and customer needs.Test products for regional language variations, cultural appropriateness, and local regulations (e.g., specific certifications or packaging standards).Continuous Improvement and Feedback Loop: Identify process inefficiencies and suggest improvements to enhance quality.Provide actionable insights to teams based on test results to refine products.Track defect trends and work with the team to reduce recurring issues.Documentation and Reporting: Create comprehensive reports documenting test plans, test cases, defects, and resolutions.Maintain a record of quality metrics, helping international teams assess overall product performance.Risk Management: Identify potential risks related to product quality and collaborate with stakeholders to mitigate them.Help evaluate the impact of issues and determine solutions on an international scale (e.g., how product failures may affect multiple countries).Client and Stakeholder Communication: Liaise with international clients or customers to understand their quality requirements.Provide timely feedback and updates to international clients regarding quality tests and results.Training and Knowledge Sharing: Provide training to teams on quality standards and best practices.Share knowledge and foster continuous learning about international trends and technologies in quality assurance.Tool and Technology Adaptation: Utilize international-quality tools (e.g., Jira, Selenium, LoadRunner) for effective testing and management of quality processes.Stay up-to-date with the latest QA tools and technologies used globally.Preferred candidate profile Work Experience:Experience Level: 2-5 years of relevant QA experience, particularly in software testing or quality assurance in international or multi-regional projects.Industry Experience: Prior experience in international companies, handling global teams, or testing products/services with international users in mind is highly valued.Test Process Management: Proven experience in managing test cases, defect tracking, and reporting. Hands-on experience with the Software Development Life Cycle (SDLC), particularly in Agile or Scrum environments, is a plus.3. Technical Skills:Manual Testing Expertise: Strong experience in writing and executing manual test cases, functional testing, regression testing, UAT (User Acceptance Testing), etc.Ability to identify edge cases and explore applications for defects.Automated Testing Tools: Experience with automation tools like Selenium, Appium, JUnit, TestNG, or Cucumber.Performance Testing: Familiarity with tools like JMeter or LoadRunner to conduct load and performance testing.API Testing: Experience in testing RESTful APIs using tools like Postman, SoapUI, or Rest Assured.Bug Tracking and Test Management Tools: Proficiency in tools like Jira, TestRail, Bugzilla, or Quality Center to report and track issues.Version Control Systems: Familiarity with Git, SVN, or similar version control tools to track changes and versions.Programming and Scripting: Basic knowledge of Python, Java, JavaScript, or SQL to write scripts for test automation, data validation, or database testing.4. Soft Skills:Strong Communication Skills: Ability to communicate clearly and effectively with global teams, both written and verbally, in a multi-cultural environment. Fluency in English (written and spoken) is often required, while knowledge of additional languages can be a plus.Attention to Detail: Ability to spot minute defects and inconsistencies and a sharp focus on delivering high-quality results.Teamwork & Collaboration: Ability to collaborate with cross-functional teams (e.g., developers, product managers, business analysts) across different countries and time zones.Problem-Solving Ability: Strong critical thinking and problem-solving skills, with the ability to quickly understand complex issues and provide solutions.Adaptability: Open to working in different time zones, flexible with various tools and techniques, and able to adapt to rapidly changing project requirements or environments.5. Domain Knowledge:Understanding of Industry Regulations & Standards: Familiarity with industry-specific regulations and quality standards, especially in regulated industries such as finance, healthcare, or telecommunications (e.g., GDPR, HIPAA, ISO).Cross-Cultural Awareness: Sensitivity to cultural differences and the ability to adapt testing and communication practices based on the needs of different regions.6. Analytical and Testing Skills:Test Case Design: Ability to design comprehensive test plans and test cases based on business requirements and functional specifications.Defect Management: Strong ability to log, track, and manage defects and collaborate with development teams to resolve them.Regression Testing Expertise: Hands-on experience in performing regression testing to ensure that new changes dont negatively impact existing functionalities.Risk Management: Understanding of how to prioritize testing based on product risks, market needs, and business priorities.7. Knowledge of Agile/DevOps:Agile Methodologies: Experience working in Agile or Scrum environments with knowledge of Agile principles, such as sprint planning, daily stand-ups, and iterative development.DevOps Knowledge: Familiarity with DevOps practices and tools (e.g., Jenkins, Docker, Kubernetes) for continuous integration/continuous deployment (CI/CD) pipelines and automated testing.8. Global Project Experience:Experience in managing or being part of projects involving cross-border or multi-regional teams.Ability to deal with the complexities of time zone differences, cross-cultural communication, and global regulatory compliance in testing.9. Risk Awareness and Mitigation:skillsUnderstanding the impact of defects in a global context and how critical it is to resolve issues quickly to avoid business disruptions in different regions.10. Tools and Technology Adaptability:Proficiency in using a wide range of tools and technologies (both new and established), with the ability to quickly adapt to new platforms, technologies, or testing tools as they arise globally.

1.HIRING FOR UK AIRLINES, JOB LOCATION - NOIDA, SECTOR 142HIRING FOR VOICE PROCESS ( WALKIN ON TEAUSDAY ) HIRING FOR CHAT PROCES ( WALKIN ON THURSDAY ) GRADUATES / UNDERGRAD. BOTH CAN APPLY, ROTATIONAL WEEK OFFS, ROTATIONAL SHIFTS, 5 DAYS WORKING BOTH SIDE CABS. SALARY TO EXPERIENCED :- 35.2K EVERY MONTH, 4400 ATTENDANCE ALLOWANCE + 4400 NIGHT SHIFT ALLOWANCE + UPTO 15K FOR UPSELLING.2. HIRING FOR DAY SHIFTS ALSO FOR CHATTARPUR LOCATION( BAAZIGAMES ) 5 DAYS WORKING + FOR NOIDA AND JANAKPURI LOCATION FOR ED TECH SALES ( AKASH INSTITUTE ) 6 DAYS WORKING + PRAXIS FOR GURUGRAM 5 DAYS 3. WE ARE HIRING FOR ENCORE CAPITAL FOR COLLECTIONS PROCESS OFFERING 48K IN HAND.4. WE ARE HIRING FOR LEADING BPOS FOR GURUGRAM AND NOIDA LOCATION OFFERING SALARY STARTING FOR 22K AND IT WILL GO UPTO 6.5LPA FOR VOICE AND CHAT. WE DONT HAVE DOMESTIC JOBS, SO GOOD ENGLISH IS NECESSARY. PLEASE READ ALL INSTRUCTION BEFORE CONTACTING ME. WE ARE CONSULTANTS NOT AN HR OF ANY COMPANY. WE DONT CHARGE ANY AMOUNT FROM CANDIDTES .CALL ME AFTER 11 AM , 9410637324 KABEER SINGH.IF I AM NOT PICKING UP YOUR CALL THAN WHATS APP ME ON SAME NO.

Role & responsibilities Customer Support: Responding to customer inquiries via chat, providing accurate information, and resolving issues promptly.Product Knowledge: Understanding the company's products or services thoroughly to assist customers effectively.Communication Skills: Using clear and concise language while maintaining a friendly tone to ensure a positive customer experience.Documentation: Accurately logging customer interactions and issues in the system for tracking and quality assurance.Problem Solving: Identifying customer problems and providing effective solutions or escalating issues when necessary.Preferred candidate profile Excellent English Communication skills Typing speed should be 30 WPMImmediate Joiner Flexible to Relocate Open to work in 24/7 Environment Perks and benefits 5 Days working Cab facilities Attendance Bonus Complexity Allowance Performance Based Incentives HR MAHIMA9205196565

ONLY FOR GRADUATESEducation Counsellor: (hiring for freshers as well) Only Graduates!Salary UPTO- 42k CTC, 37k in handWest Delhi locationEducational Tech Institute Communicate effectively with potential students, providing them with comprehensive information about our educational programs and services.Conduct persuasive and convincing interactions to encourage students to enroll in our educational programs. Guide prospective students through the enrollment process, addressing any queries or concerns they may have.Maintain a positive and helpful demeanor while interacting with students, fostering a customer-centric and supportive environment.Collaborate with the internal team to ensure a smooth enrollment process for students, providing necessary assistance and guidance when required. Utilize effective communication and interpersonal skills to build rapport with potential students and address any objections they may have.Ensure compliance with organizational guidelines and ethical standards while promoting the institute's educational offerings.- Graduation- Freshers and Exp. both can apply- Excellent communication skills-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------To schedule your interview and for more details :Connect with me on call or share your CV directly on What'sapp MAHIMA - 9205196575If by any chance I fail to pick up your call (Which could happen), Please drop your CV over What'sapp.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------It has pure day shifts and unlimited incentives.Incentives-Unlimited incentives.Location-Janakpuri, West Delhi 6 days working.Please apply only if you're okay with work from office and Delhi location.

Role & responsibilities.Product Knowledge: Understanding the company's products or services thoroughly to assist customers effectively.Communication Skills: Using clear and concise language while maintaining a friendly tone to ensure a positive customer experience.Documentation: Accurately logging customer interactions and issues in the system for tracking and quality assurance.Problem Solving: Identifying customer problems and providing effective solutions or escalating issues when necessary.Preferred candidate profile Excellent English Communication skills Immediate Joiner Flexible to Relocate Open to work in 24/7 Environment Rotational ShiftsPerks and benefits 5 Days working Performance Based Incentives NOTENEED CANDIDATES WITH EXCELLENT ENGLISH COMMUNICATION SKILLSHAVING MINIMUM 6 MONTHS OF BPO EXPERIENCE

Graduate Freshers Salary 22k in hand for travel experience candidates salary 32k in hand Location: noida5 Days Working

Role & responsibilities 1. Solving customer complaints2.Answering customer queriesPreferred candidate profile 1 Good in communicationPerks and benefits 22k in hand fresher27k for 1 yr exp32k for 3 yr expboth sides cab5 day workday shift for femaleph=8800568856

Roles and ResponsibilitiesReview and moderate user-generated content in Bengali language to ensure it meets community guidelines and standards.Conduct thorough reviews of images, videos, and text-based content for violations of company policies.Collaborate with cross-functional teams to resolve complex issues related to content moderation.Develop strong understanding of platform's rules, regulations, and guidelines governing user behavior.Stay up-to-date with industry trends and best practices in online content management.Desired Candidate Profile0-4 years of experience in back office operations or similar roles.Proficiency in reading, writing, speaking, and understanding Bengali language fluently.Strong attention to detail with ability to review large volumes of data accurately.Salary 16k-24k In-hand + Incentives Cabs Provided (24*7 Shifts) If you are looking for a day shift job/wfh please don't apply for this opportunity For More Information Call/Whatsapp Aayushi - 7678460556

WE ARE HIRING FOR THE GURUGRAM LOCATION FOR RENOWNED BPOINTERNATIONAL PROCESS, ROTATIONAL SHIFTS, ROTATIONAL WEEK OFFS,5 DAYS WORKING, BOTH SIDE CABS.JOB-1 HIRING FOR CHAT AND VOICE PROCESS OFFERING 23K TO 30 CTC PER MONTHWE ARE HIRING FOR SOCIAL MEDIA PLATFORMS, COMMUNICATION-RELATED PROCESSES, AND MOBILE-RELATED US PROCESS.JOB-2 WE ARE HIRING FOR US AIRLINES FOR THE NOIDA LOCATION, FOR VOICE PROCESS MAINLY IN HAND 35.2K BUT WITH ALLOWANCE AND INCENTIVES IT WILL REACH ABOVE 45K MONTHLY IN HAND.JOB-3 WE ARE HIRING FOR THE UK INSURANCE PROCESS. WE OFFER SALARIES TO 6.5LPA AND FOR CHAT IT IS 42K IN HAND.LOCATION- NOIDAJOB-4 WE ARE HIRING FOR DOMESTIC TELE SALES EDTECH, FOR NOIDA AND MAYAPURI LOCATION DELHI, OFFERING A SALARY TO FRESHERS 22K AND EXPERIENCED CANDIDATES UP TO 37K IN HAND WITH DAY SHIFT AND 5 DAYS WORKING.WE ARE HIRING FOR ENCORE CAPITAL AS WELL OFFERING 48K IN HAND, WE ARE HIRING FOR PRAXIS GURUGRAM AND POKERBAAZI FOR THE CHATTARPUR LOCATION.NOTE:- PLZ CALL ME AFTER 11 AM, OR WHATSAPP YOUR CV. WE DON'T CHARGE ANYTHING FROM CANDIDATES. CALL / WHATSAPP:- 9416037324 KABEER SINGH

Role & responsibilities Customer services and enquiriesPreferred candidate profile Good communicationPerks and benefits

Hey Everyone....Hiring Yet to start rest pls contact HR MAHIMA 9205196575

Role & responsibilities.Product Knowledge: Understanding the company's products or services thoroughly to assist customers effectively.Communication Skills: Using clear and concise language while maintaining a friendly tone to ensure a positive customer experience.Documentation: Accurately logging customer interactions and issues in the system for tracking and quality assurance.Problem Solving: Identifying customer problems and providing effective solutions or escalating issues when necessary.Preferred candidate profile Excellent English Communication skills Immediate Joiner Flexible to Relocate Open to work in 24/7 Environment Rotational ShiftsPerks and benefits 5 Days working Both side cab facility Performance Based Incentives NOTENEED CANDIDATES WITH EXCELLENT ENGLISH COMMUNICATION SKILLSGAP CAN BE CONSIDERED BUT SHOULD BE JUSTIFIABLE

HIRING FOR C*N*E*T**X GURUGRAM FOR VARIOUS PROCESSESGRAD.UNDERGRAD FRESHERS, EXPERIENCED WITH 5 DAYS WORKING , CABS , INCNETIVES.HIRING FOR NOIDA LOCATION FOR B*I*I*S*H A*R*A*S, US AIRLINE COMAPNY, WITH ROTATIONAL SHIFTS AND ROTATIONAL WEEK OFFS ,SALARY 35.2K IN HAND , ALLOWANCE AND INCETIVES UPTO 25K HIRING FOR CHAT PROFILE FOR NOIDA OFFERING 37.5K IN HAND , GRADUATION MANDATORYHIRING FOR ENCORE CAPITAL , AKASH INSTITUTE, PRAXIS AND MANY MORE BPOS.CALL/ WHATS APP:- 9416037324 KABEER SINGH

ONLY FOR GRADUATESEducation Counsellor: (hiring for freshers as well) Only Graduates!Salary UPTO- 42k CTC, 37k in handWest Delhi locationEducational Tech Institute Communicate effectively with potential students, providing them with comprehensive information about our educational programs and services.Conduct persuasive and convincing interactions to encourage students to enroll in our educational programs. Guide prospective students through the enrollment process, addressing any queries or concerns they may have.Maintain a positive and helpful demeanor while interacting with students, fostering a customer-centric and supportive environment.Collaborate with the internal team to ensure a smooth enrollment process for students, providing necessary assistance and guidance when required. Utilize effective communication and interpersonal skills to build rapport with potential students and address any objections they may have.Ensure compliance with organizational guidelines and ethical standards while promoting the institute's educational offerings.- Graduation- Freshers and Exp. both can apply- Excellent communication skills-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------To schedule your interview and for more details :Connect with me on call or share your CV directly on What'sapp Mahima - 9205196575If by any chance I fail to pick up your call (Which could happen), Please drop your CV over What'sapp.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------It has pure day shifts and unlimited incentives.Incentives-Unlimited incentives.Location-Janakpuri, West Delhi 6 days working.Please apply only if you're okay with work from office and Delhi location.

Hiring for Chat process Undergraduate is also eligible for this profile International Chat Process 22k inhand salary for freshers Preferred candidate profile Excellent English Communication skills Immediate Joiner Flexible to Relocate Open to work in 24/7 Environment Rotational ShiftsPerks and benefits 5 Days working Both side cab facility Performance Based Incentives Intertested candidate can call or text on this number 9718570352 RAMANEmail id - Careerflightraman@gmail.comNOTENEED CANDIDATES WITH EXCELLENT ENGLISH COMMUNICATION SKILLSGAP CAN BE CONSIDERED BUT SHOULD BE JUSTIFIABLE

Role & responsibilities Customer Support/Service Voice RolePrimary Role: Provide voice-based assistance to customers for inquiries, troubleshooting, or problem resolution in real-time.Responsibilities: Answering calls: Respond to inbound calls from customers, addressing their queries and providing solutions.Handling customer complaints: Actively listen to customer concerns and resolve issues efficiently and professionally.Maintaining service standards: Follow company guidelines and protocols while interacting with customers to ensure consistency in service quality.Multitasking: Juggle between multiple tasks, such as using CRM systems while speaking to customers or logging relevant details.Upselling/Cross-selling: Suggest additional services, upgrades, or products to customers, based on their needs.Escalation: Identify complex or unresolved issues and escalate them to senior team members or specialized departments.Customer relationship management: Maintain customer satisfaction by delivering excellent service and building rapport over time.Technical Support Voice RolePrimary Role: Assist customers with technical issues related to products or services over the phone.Responsibilities: Technical troubleshooting: Guide customers step-by-step to diagnose and resolve issues, whether related to software, hardware, or other technical services.Product guidance: Provide clear explanations on how to use products or services correctly.Escalation: When issues cannot be resolved in the first call, escalate to specialized teams or higher-level technical support.Documentation: Record details of customer interactions, technical problems, and solutions provided to ensure accurate tracking of issues.Customer satisfaction: Ensure customers feel supported and empowered with the solutions provided, maintaining a high level of satisfaction even with technical difficulties.4. Collections/Accounts Receivable Voice RolePrimary Role: Handle customer calls related to outstanding payments, account balances, or overdue bills.Responsibilities: Debt collection: Contact customers to follow up on unpaid invoices or overdue payments.Negotiating payment plans: Work with customers to establish feasible payment plans, if necessary.Account management: Provide customers with updated account balances, payment due dates, and solutions to settle their accounts.Resolving billing disputes: Address any discrepancies or issues related to billing or invoices, ensuring accurate records.Maintain compliance: Ensure all communication adheres to relevant financial laws and regulations regarding debt collection.5. Internal Communication/Collaboration Voice RolePrimary Role: Facilitate communication between departments, teams, and global offices within the company.Responsibilities: Conference calls: Participate in or coordinate virtual meetings with teams from different regions to discuss projects, performance, or issues.Interdepartmental support: Assist internal teams by answering queries related to operations, HR policies, IT support, or other business-related issues.Process alignment: Help in communicating new internal procedures, policies, or important announcements to team members globally.Feedback and reporting: Relay feedback from different departments or customers to management and help in improving internal processes.6. Quality Assurance and Reporting in Voice ProcessesPrimary Role: Ensure that the quality of voice interactions meets company standards and is consistent across all calls.Responsibilities: Monitoring calls: Regularly review call recordings to evaluate the quality of customer service and identify areas for improvement.Providing feedback: Offer constructive feedback to team members on how to improve their call handling, communication skills, or issue resolution techniques.Reporting: Generate reports on key performance indicators (KPIs) like call resolution times, customer satisfaction scores, or sales conversion rates.Continuous improvement: Implement suggestions for better handling customer calls, improving overall service quality, and meeting company targets.7. Cultural Sensitivity and Global ConsiderationsPrimary Role: Be sensitive to cultural differences and communication styles, especially in international markets.Responsibilities: Understanding cultural diversity: Recognize that different customers may have unique expectations, communication styles, and preferences depending on their cultural background.Language skills: Provide service in multiple languages, if required, to accommodate international customers.Time zone management: Be flexible and available across different time zones to meet the needs of customers or teams in various regions.8. Language Skills and Multilingual SupportPrimary Role: Provide voice support in multiple languages to cater to a global customer base.Responsibilities: Language proficiency: Speak with fluency and accuracy in the required languages, offering high-quality service in each language.Clear communication: Ensure that technical terms, product features, and service-related details are effectively communicated in the customer's preferred language.Cultural nuances: Adapt communication style to align with cultural expectations, ensuring that language and tone are appropriate.Tools and Technologies Used in Voice Processes:Preferred candidate profile Communication Skills:Fluent in English: Strong proficiency in both written and spoken English is essential. Candidates should be able to converse confidently and clearly, with good command over vocabulary, grammar, and pronunciation.Accent Neutrality: Ability to speak with a neutral accent or clear pronunciation that can be easily understood by international clients, especially if the process involves serving customers from diverse linguistic backgrounds.Active Listening: Ability to listen attentively and understand the customers requirements or issues without interrupting.Clarity and Articulation: Clear and concise communication with customers, avoiding jargon or ambiguous terms.2. Technical Skills:Basic Computer Knowledge: Proficiency in using computers, navigating different software programs, and utilizing customer service platforms.Multitasking Abilities: Ability to handle multiple tasks, such as speaking with customers while inputting data into a system.Problem-Solving Skills: Ability to quickly assess and resolve issues or escalate them appropriately, ensuring customer satisfaction.CRM Software Knowledge: Familiarity with CRM (Customer Relationship Management) software like Salesforce, Zendesk, or other tools that are used for customer service operations.3. Customer Service Experience:Previous Experience: Candidates with prior experience in customer service or call center roles are preferred, especially in an international context.Adaptability: Ability to handle diverse customers, processes, and scenarios, adapting the communication style to the customer’s needs.Empathy: Displaying a strong sense of empathy toward customers and their issues, ensuring a positive customer experience.4. Soft Skills:Patience and Tolerance: Since customer service often involves handling complaints or difficult situations, candidates should have a high tolerance for stress and frustration.Teamwork: Ability to collaborate with team members and work towards collective goals.Time Management: Managing time effectively to handle multiple calls or tasks while maintaining quality service.Positive Attitude: Maintaining a friendly and approachable demeanor, even in difficult situations.5. Cultural Sensitivity:Perks and benefits

Role & responsibilities Customer complaints and queriesPreferred candidate profile good communicationPerks and benefits based on perfrmance

Role & responsibilities In a back-office international process, the role and responsibilities typically revolve around providing support for the front-office (customer-facing) operations in a company. These roles are essential for smooth business operations and often focus on tasks that do not involve direct interaction with clients but are crucial for supporting global or international functions.Heres an overview of the roles and responsibilities for someone working in a back-office international process:1. Data Entry and Management:Accurate input of data into the companys systems. Organizing and managing large amounts of data related to international transactions, including invoices, orders, and customer information. Ensuring that data is updated regularly and is correct for reporting and analysis. 2. Order Processing:Managing the international order cycle, including processing international purchase orders and shipments. Coordinating with suppliers, warehouses, and logistics teams to ensure smooth order fulfillment. Ensuring compliance with international trade regulations, such as customs clearance, tariffs, and taxes. 3. Documentation Management:Handling and maintaining documentation for international shipments, contracts, and legal agreements. Ensuring that all required international documents (e.g., export/import declarations, bills of lading, etc.) are complete and accurate. Coordinating with legal or compliance teams to ensure all international documents are in line with the companys policies and local laws. 4. Accounts and Financial Support:Processing international invoices, payments, and receipts. Managing foreign exchange risk, handling currency conversion, and ensuring accurate financial records for international transactions. Assisting with month-end and year-end reporting, reconciling accounts, and managing billing queries. 5. Compliance and Risk Management:Ensuring all international business operations comply with local, national, and international laws and regulations. Monitoring trade restrictions, sanctions, and import/export laws to ensure adherence to legal requirements. Managing risk by ensuring proper documentation is in place for international trade and financial transactions. 6. Customer Support (Indirect):While not directly interacting with customers, a back-office role may involve resolving international customer queries by handling the data and supporting the customer service teams. Tracking order issues, returns, and refunds for international clients. Handling escalations in the absence of customer-facing staff. 7. Supply Chain and Logistics Support:Coordinating with international suppliers and logistics partners for product delivery and tracking. Monitoring inventory levels across various international markets and assisting in supply chain planning. Assisting in resolving issues related to customs clearance, shipping delays, or discrepancies in international orders. 8. Reporting and Analysis:Preparing and analyzing reports related to international operations such as sales performance, supply chain efficiency, or financial metrics. Identifying inefficiencies and areas for improvement within international back-office processes. Providing reports to management regarding the status of international transactions, orders, and compliance issues. 9. Technology and System Support:Managing and supporting the software tools used for international order management, payment processing, and document handling. Troubleshooting system issues and coordinating with IT teams to resolve international system glitches. 10. Team Coordination and Process Improvement:Collaborating with other departments, such as logistics, finance, and compliance, to ensure seamless international operations. Identifying process bottlenecks and working to streamline operations to improve overall efficiency. Supporting the development and implementation of new processes and systems for international business. 11. International Communication Support:Communicating with international vendors, partners, or stakeholders to resolve issues related to orders, payments, and shipments. Sometimes acting as a liaison between international teams and headquarters or local offices. Skills Needed:Attention to Detail: Precision is crucial in processing international orders and financial transactions. Multilingual Abilities (Optional): Depending on the region, being able to communicate in different languages can be an advantage. Problem-Solving: Identifying issues in international processes and developing solutions to resolve them. Knowledge of International Regulations: Understanding customs, import/export regulations, tariffs, and trade laws is key. Tech-Savviness: Familiarity with international transaction software and ERP systems. Cultural Awareness: Sensitivity to cultural differences when dealing with international stakeholders and customers.Preferred candidate profile Educational Background:A bachelors degree in business administration, commerce, finance, or related fields. Additional certifications or training in relevant areas (e.g., supply chain management, data analysis, or customer service) could be a plus. 2. Experience:Experience in a back-office or support role: Ideally 1-3 years of experience in administrative, operational, or back-office roles within an international process. Familiarity with international operations: Experience working with international clients or teams, especially if theres a need to deal with different time zones, cultures, or global regulations. Exposure to process documentation and standard operating procedures (SOPs): This is crucial for ensuring smooth process management across different regions. 3. Technical Skills:Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook): Excel is especially important for data analysis and reporting. Knowledge of CRM/ERP software: Experience with tools like SAP, Salesforce, Oracle, or similar platforms. Data Management & Reporting Skills: Ability to manage large datasets, create reports, and analyze trends. Familiarity with Business Process Management (BPM) tools or software: Knowledge of tools like ServiceNow, Jira, or other task management platforms could be advantageous. Basic understanding of international compliance and regulatory frameworks: This is particularly important for industries like finance, healthcare, or logistics. 4. Language Skills:Fluency in English (spoken and written) is often a must, as most international processes require effective communication. Additional languages: Fluency in other languages (e.g., Spanish, French, German, etc.) is a big advantage, especially if dealing with specific regions. 5. Soft Skills:Attention to Detail: Must be able to handle large volumes of data or transactions with accuracy. Organizational Skills: Ability to multitask, prioritize workloads, and meet deadlines in a fast-paced environment. Problem-Solving Ability: Capable of identifying issues, troubleshooting, and offering practical solutions. Communication Skills: Strong written and verbal communication skills to interact with international teams, clients, or stakeholders. Adaptability and Flexibility: Willingness to adjust to changing work environments, processes, and time zones. Cultural Sensitivity: An understanding and appreciation of different cultural practices, especially if the role involves interaction with global teams or clients. 6. Customer-Centric Approach:Although it's a back-office role, many international processes require alignment with customer-facing teams. The candidate should have a customer-oriented mindset, understanding how their work affects client satisfaction. 7. Analytical and Critical Thinking:Strong analytical skills to interpret data, make informed decisions, and provide recommendations for improving processes. Process Improvement Mindset: A candidate who looks for ways to improve efficiency, reduce costs, and streamline operations. 8. Global Mindset:Understanding different cultural, economic, and business environments in various regions (e.g., EU, APAC, Americas) is crucial for back-office roles supporting international processes. Ability to work across time zones, considering different working hours, holidays, and regional business customs. 9. Problem-Solving & Process Improvement:Experience with process mapping, identifying inefficiencies, and driving continuous improvement in workflows. Knowledge of Lean, Six Sigma, or other process improvement methodologies is a plus. 10. Work Ethic & Professionalism:A strong sense of responsibility and ownership of tasks. Ability to work independently and as part of a remote or virtual team.Perks and benefits Health & Wellness Benefits:Health Insurance: Comprehensive health coverage, including medical, dental, and vision insurance, often with options for family coverage. Mental Health Support: Access to mental health programs or Employee Assistance Programs (EAP), counseling services, and stress management initiatives. Wellness Programs: Gym memberships, wellness incentives, or discounts on health-related services to promote physical well-being. Health and Wellness Stipends: Some companies offer a stipend or reimbursement for wellness-related expenses (e.g., fitness classes, yoga, etc.). 3. Retirement & Savings Benefits:Retirement Plans/Pensions: Contribution to retirement savings plans (e.g., 401(k) or similar) with or without matching contributions, depending on the country. Employee Stock Options: For some companies, employees might have the opportunity to invest in company stocks at discounted prices. Life Insurance & Disability Coverage: Coverage that provides financial protection in the case of unforeseen events like accidents or death. 4. Work-Life Balance:Flexible Working Hours: The ability to work during hours that suit different time zones or accommodate personal needs. Remote Work/Hybrid Work Options: Many back-office positions, especially in international processes, allow employees to work from home or on a hybrid schedule, reducing commuting time and offering flexibility. Paid Time Off (PTO): Generous vacation days, public holidays, and personal leave (e.g., for illness or family matters). International companies often offer more flexible or culturally appropriate leave policies. Paid Sick Leave: Paid leave for illness, with the option to take time off as needed without financial loss. Paid Holidays: Observance of national holidays, with the possibility of extra paid holidays based on regional calendars or cultural observances. 5. Career Development & Learning Opportunities:Training & Development Programs: Access to courses, certifications, and workshops to enhance skills in areas like data analysis, process management, or leadership development. Career Advancement Opportunities: Clear paths for growth and internal mobility within the company. Mentorship Programs: Support through mentorship from senior employees or leaders in the organization. Educational Assistance: Reimbursement or support for continuing education, higher degrees, or professional certifications related to the job.

ONLY FOR GRADUATESEducation Counsellor: (hiring for freshers as well) Only Graduates!Salary UPTO- 42k CTC, 37k in handWest Delhi locationEducational Tech Institute Communicate effectively with potential students, providing them with comprehensive information about our educational programs and services.Conduct persuasive and convincing interactions to encourage students to enroll in our educational programs. Guide prospective students through the enrollment process, addressing any queries or concerns they may have.Maintain a positive and helpful demeanor while interacting with students, fostering a customer-centric and supportive environment.Collaborate with the internal team to ensure a smooth enrollment process for students, providing necessary assistance and guidance when required. Utilize effective communication and interpersonal skills to build rapport with potential students and address any objections they may have.Ensure compliance with organizational guidelines and ethical standards while promoting the institute's educational offerings.- Graduation- Freshers and Exp. both can apply- Excellent communication skills-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------To schedule your interview and for more details :Connect with me on call or share your CV directly on What'sapp Gaurav - 7303223378If by any chance I fail to pick up your call (Which could happen), Please drop your CV over What'sapp.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------It has pure day shifts and unlimited incentives.Incentives-Unlimited incentives.Location-Janakpuri, West Delhi 6 days working.Please apply only if you're okay with work from office and Delhi location.

Hey Everyone....CALL NOW OR SEND ME YOUR CV ON WHATSAPP ON THE NUMBER MENTIONED BELOW FOR A QUICK RESPONSEHR GAURAV 7303223378

Role & responsibilities Customer Support: Responding to customer inquiries via chat, providing accurate information, and resolving issues promptly.Product Knowledge: Understanding the company's products or services thoroughly to assist customers effectively.Communication Skills: Using clear and concise language while maintaining a friendly tone to ensure a positive customer experience.Documentation: Accurately logging customer interactions and issues in the system for tracking and quality assurance.Problem Solving: Identifying customer problems and providing effective solutions or escalating issues when necessary.Preferred candidate profile Excellent English Communication skills Typing speed should be 30 WPMImmediate Joiner Flexible to Relocate Open to work in 24/7 Environment Perks and benefits 5 Days working Cab facilities Attendance Bonus Complexity Allowance Performance Based Incentives HR Akarsh9625760682Ashu20284@gmail.com

Hiring for International Voice, Chat & Blended ProcessSalary Package: 2.5 LPA - 7 LPA (Fixed) + Incentives & Other BenefitsWork Locations: Gurugram | Delhi | NoidaShift: US/UK Shifts | 5 Days WorkingPerks: Both-Side Cabs | Health Insurance | Attractive Incentives & Retention BonusAbout the Role:We are looking for dedicated professionals to join our International Voice, Chat & Blended Process teams. This is an exciting opportunity for freshers and experienced candidates to work in a dynamic, fast-paced environment with global clients.Note: We are hiring for multiple brands, so salary may vary based on experience, skill set, and the specific brand you are selected for.Voice Process - Key Responsibilities:Handle inbound & outbound calls for US/UK customers.Resolve customer queries with professionalism & efficiency.Maintain high-quality service standards and meet performance targets.Ensure compliance with company policies & industry guidelines.Chat Process - Key Responsibilities:Provide real-time chat support to international customers.Deliver accurate & professional responses to customer inquiries.Maintain high service efficiency & customer satisfaction levels.Keep detailed records of chat interactions for future reference.Blended Process - Key Responsibilities:Manage both voice & chat interactions as per business requirements.Balance call & chat volumes efficiently.Ensure top-tier customer service across multiple communication channels.Adapt to client expectations, process updates & global trends.Ideal Candidate Profile:Education: Freshers, Undergraduates, and Graduates can apply.Skills: Excellent verbal & written English communication.Experience: Prior experience in US/UK Voice, Chat, or Blended Process is preferred but not mandatory.Work Schedule: Comfortable with night shifts (US/UK time zones).Work Mode: Work from Office (Delhi, Noida, Gurugram).Why Join Us?Both-side cab facility for safe & easy commuting.Fixed Salary up to 7 LPA + Lucrative Incentives & Bonuses.Comprehensive Health Insurance Coverage.Professional Training & Career Advancement Opportunities.Step into a rewarding career with global exposure, competitive pay, and exceptional growth opportunities!Apply Now!Sumit: 9871659660Gurpreet: 9821574248This version clearly highlights salary variations due to different brands while keeping it structured, professional, and engaging. Let me know if you'd like any final refinements!

ONLY FOR GRADUATESEducation Counsellor: (hiring for freshers as well) Only Graduates!Salary UPTO- 42k CTC, 37k in handWest Delhi locationEducational Tech Institute Communicate effectively with potential students, providing them with comprehensive information about our educational programs and services.Conduct persuasive and convincing interactions to encourage students to enroll in our educational programs. Guide prospective students through the enrollment process, addressing any queries or concerns they may have.Maintain a positive and helpful demeanor while interacting with students, fostering a customer-centric and supportive environment.Collaborate with the internal team to ensure a smooth enrollment process for students, providing necessary assistance and guidance when required. Utilize effective communication and interpersonal skills to build rapport with potential students and address any objections they may have.Ensure compliance with organizational guidelines and ethical standards while promoting the institute's educational offerings.- Graduation- Freshers and Exp. both can apply- Excellent communication skills-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------To schedule your interview and for more details :Connect with me on call or share your CV directly on What'sapp Gaurav - 9625760682 or mail it on Ashu20284@gmail.comIf by any chance I fail to pick up your call (Which could happen), Please drop your CV over What'sapp.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------It has pure day shifts and unlimited incentives.Incentives-Unlimited incentives.Location-Janakpuri, West Delhi 6 days working.Please apply only if you're okay with work from office and Delhi location.

WE ARE HIRING FOR THE GURUGRAM LOCATION FOR RENOWNED BPOINTERNATIONAL PROCESS, ROTATIONAL SHIFTS, ROTATIONAL WEEK OFFS,5 DAYS WORKING, BOTH SIDE CABS.JOB-1 HIRING FOR CHAT AND VOICE PROCESS OFFERING 23K TO 30 CTC PER MONTHWE ARE HIRING FOR SOCIAL MEDIA PLATFORMS, COMMUNICATION-RELATED PROCESSES, AND MOBILE-RELATED US PROCESS.JOB-2 WE ARE HIRING FOR US AIRLINES FOR THE NOIDA LOCATION, FOR VOICE PROCESS MAINLY IN HAND 35.2K BUT WITH ALLOWANCE AND INCENTIVES IT WILL REACH ABOVE 45K MONTHLY IN HAND.JOB-3 WE ARE HIRING FOR THE UK INSURANCE PROCESS. WE OFFER SALARIES TO 6.5LPA AND FOR CHAT IT IS 42K IN HAND.LOCATION- NOIDAJOB-4 WE ARE HIRING FOR DOMESTIC TELE SALES EDTECH, FOR NOIDA AND MAYAPURI LOCATION DELHI, OFFERING A SALARY TO FRESHERS 22K AND EXPERIENCED CANDIDATES UP TO 37K IN HAND WITH DAY SHIFT AND 5 DAYS WORKING.WE ARE HIRING FOR ENCORE CAPITAL AS WELL OFFERING 48K IN HAND, WE ARE HIRING FOR PRAXIS GURUGRAM AND POKERBAAZI FOR THE CHATTARPUR LOCATION.NOTE:- PLZ CALL ME AFTER 11 AM, OR WHATSAPP YOUR CV. WE DON'T CHARGE ANYTHING FROM CANDIDATES. CALL / WHATSAPP:- 9625760682 Akarsh SINGH

ONLY FOR GRADUATESEducation Counsellor: (hiring for freshers as well) Only Graduates!Salary UPTO- 42k CTC, 37k in handWest Delhi locationEducational Tech Institute Communicate effectively with potential students, providing them with comprehensive information about our educational programs and services.Conduct persuasive and convincing interactions to encourage students to enroll in our educational programs. Guide prospective students through the enrollment process, addressing any queries or concerns they may have.Maintain a positive and helpful demeanor while interacting with students, fostering a customer-centric and supportive environment.Collaborate with the internal team to ensure a smooth enrollment process for students, providing necessary assistance and guidance when required. Utilize effective communication and interpersonal skills to build rapport with potential students and address any objections they may have.Ensure compliance with organizational guidelines and ethical standards while promoting the institute's educational offerings.- Graduation- Freshers and Exp. both can apply- Excellent communication skills-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------To schedule your interview and for more details :Connect with me on call or share your CV directly on What'sapp JASPREET KAUR - 8178571748If by any chance I fail to pick up your call (Which could happen), Please drop your CV over What'sapp.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------It has pure day shifts and unlimited incentives.Incentives-Unlimited incentives.Location-MAYAPURI / NOIDA SECTOR - 126 (6 days working.)Please apply only if you're okay with work from office and Delhi location.

ONLY FOR GRADUATESEducation Counsellor: (hiring for freshers as well) Only Graduates!Salary UPTO- 42k CTC, 37k in handWest Delhi locationEducational Tech Institute Communicate effectively with potential students, providing them with comprehensive information about our educational programs and services.Conduct persuasive and convincing interactions to encourage students to enroll in our educational programs. Guide prospective students through the enrollment process, addressing any queries or concerns they may have.Maintain a positive and helpful demeanor while interacting with students, fostering a customer-centric and supportive environment.Collaborate with the internal team to ensure a smooth enrollment process for students, providing necessary assistance and guidance when required. Utilize effective communication and interpersonal skills to build rapport with potential students and address any objections they may have.Ensure compliance with organizational guidelines and ethical standards while promoting the institute's educational offerings.- Graduation- Freshers and Exp. both can apply- Excellent communication skills-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------To schedule your interview and for more details :Connect with me on call or share your CV directly on What'sapp Mahima - 9205196575If by any chance I fail to pick up your call (Which could happen), Please drop your CV over What'sapp.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------It has pure day shifts and unlimited incentives.Incentives-Unlimited incentives.Location-Janakpuri, West Delhi 6 days working.Please apply only if you're okay with work from office and Delhi location.

Role & responsibilities 1 Handle customer complaints and queriesPreferred candidate profile 1.English communication must be excellentPerks and benefits Both sides cabph no=8800568856

Role & responsibilitiesCommunication Skills: Using clear and concise language while maintaining a friendly tone to ensure a positive customer experience.Documentation: Accurately logging customer interactions and issues in the system for tracking and quality assurance.Problem Solving: Identifying customer problems and providing effective solutions or escalating issues when necessary.Preferred candidate profile Excellent English Communication skills Immediate Joiner Flexible to Relocate Open to work in 24/7 Environment Perks and benefits 5 Days working Rotational shiftsPerformance Based Incentives Both Side Cab FacilityInterested candidates can call on = Akarsh 9625760682

Apply in Biggest Travel Captive Unit In Noida UK Travel CaptivePROCESS: Travel Customer Service ( VOICE PROCESS )Undergraduates and Graduates with experience in BPO or Non Bpo can applySALARY: 25-40k plus 9k fix allowances plus more performance based incentivesBOTH SIDE CABS, Insurance, Staff Travel, US ShiftsLOCATION: NoidaDay-to-day basis responsibilities: *Maintain the highest standards of customer service, for both inbound and outbound calls across all markets / functions in order to ensure customer confidence, satisfaction and loyalty.*Provide First Call resolution for Executive club members, Premium Customers, Preferred Partners by carrying out the role of a technical expert within the team to resolve any queries or issues.*Responsible to undertake all back office related activities, which includes handling queues, reissues, handling advanced fares and ticketing etc. *To provide support to business contingency, which may arise, including mass disruptions. For More Information Contact Akarsh Call / Whatsapp :- +91 - 9625760682

ONLY FOR GRADUATESEducation Counsellor: (hiring for freshers as well) Only Graduates!Salary UPTO- 42k CTC, 37k in handWest Delhi locationEducational Tech Institute Communicate effectively with potential students, providing them with comprehensive information about our educational programs and services.Conduct persuasive and convincing interactions to encourage students to enroll in our educational programs. Guide prospective students through the enrollment process, addressing any queries or concerns they may have.Maintain a positive and helpful demeanor while interacting with students, fostering a customer-centric and supportive environment.Collaborate with the internal team to ensure a smooth enrollment process for students, providing necessary assistance and guidance when required. Utilize effective communication and interpersonal skills to build rapport with potential students and address any objections they may have.Ensure compliance with organizational guidelines and ethical standards while promoting the institute's educational offerings.- Graduation- Freshers and Exp. both can apply- Excellent communication skills-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------To schedule your interview and for more details :Connect with me on call or share your CV directly on What'sapp MAHIMA - 9205196575 If by any chance I fail to pick up your call (Which could happen), Please drop your CV over What'sapp.--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------It has pure day shifts and unlimited incentives.Incentives-Unlimited incentives.Location-MAYAPURI / NOIDA SECTOR - 126 (6 days working.)Please apply only if you're okay with work from office and Delhi location.

Role & responsibilities Customer Support: Responding to customer inquiries via chat, providing accurate information, and resolving issues promptly.Product Knowledge: Understanding the company's products or services thoroughly to assist customers effectively.Communication Skills: Using clear and concise language while maintaining a friendly tone to ensure a positive customer experience.Documentation: Accurately logging customer interactions and issues in the system for tracking and quality assurance.Problem Solving: Identifying customer problems and providing effective solutions or escalating issues when necessary.Preferred candidate profile Excellent English Communication skills Typing speed should be 30 WPMImmediate Joiner Flexible to Relocate Open to work in 24/7 Environment Perks and benefits 5 Days working Cab facilities Attendance Bonus Complexity Allowance Performance Based Incentives HR MAHIMA9205196575

Role & responsibilitiesCommunication Skills: Using clear and concise language while maintaining a friendly tone to ensure a positive customer experience.Documentation: Accurately logging customer interactions and issues in the system for tracking and quality assurance.Problem Solving: Identifying customer problems and providing effective solutions or escalating issues when necessary.Preferred candidate profile Excellent English Communication skills Immediate Joiner Flexible to Relocate Open to work in 24/7 Environment Perks and benefits 5 Days working Rotational shiftsPerformance Based Incentives Both Side Cab FacilityInterested candidates can call on = MAHIMA - 9205196575

Role & responsibilities 1 Making online platform safe by screening a. Hate speechb .online harassmentc. child pornographyd. trade of drugs etcPreferred candidate profile good typing skillsPerks and benefits !. 5 days rotational2 Both sides cabph no=8800568856