Role & responsibilities This is an international voice process. We are looking for candidates who have a good command on the English Language.This is customer service US Collection Process and it will be a night shift. Perks and benefits Salary up to 40000 + incentives + cabs two ways

ofPune,rocess type: BlendidWe are only hiring people from RCM background (US IT exp not relevant)We are looking for immediate joiners who can join us in march month. If you are outside of Pune, then we can offer you temporary accommodation. Roles and Responsibilities BackgroundsHandle patient accounts receivable calls to resolve billing issues, negotiate payments, and obtain necessary documentation.Identify and address denials by researching root causes, appealing denied claims, and following up on outstanding balances.Collaborate with internal teams to ensure accurate record-keeping of all interactions with patients and insurance companies.Maintain confidentiality at all times when handling sensitive patient information.Preferred candidate profile 1-4 years of experience AR calling or Revenue Cycle management (RCM) Role Strong Knowledge OF US healthcare system, HIPPA Regulations , Denial handling, Claims, Perks and benefits 5 days working PF & medical Salary bracket 45k inhand + incentives Stable Career with a Healthy Environment Two way cabs

Roles and ResponsibilitiesHandle customer queries via chat, email, and voice calls in a professional manner.Provide accurate and timely resolutions to customers' issues.Maintain records of all interactions with customers using CRM software.Collaborate with team members to achieve process goals and objectives.Meet performance metrics such as first call resolution rate, handle time, and abandon rate.Desired Candidate ProfileProficiency in English language (written and spoken).Experience handling US processes preferred but not mandatory.Strong understanding of blended processes, semi-voice processes, versant technologies, and email processing.1-6 years of experience in international BPO/call center environment.