Case Coordinator

Job Description

Act as a liaison between patients, families, and healthcare teams to ensure seamless coordination of care. Assess patient needs and develop individualized care plans in collaboration with physicians and specialists. Facilitate appointments, diagnostic tests, and referrals across departments. Monitor patient progress and follow up on treatment plans, post-discharge care, and compliance. Provide patients and families with education, guidance, and emotional support throughout the care journey. Coordinate discharge planning, including rehabilitation services, home care, or external referrals. Ensure accurate documentation and timely updates in patient records and hospital systems. Communicate with insurance providers and support billing and documentation as needed. Assist in identifying and addressing barriers to care, such as logistical or financial issues. Uphold patient confidentiality and advocate for patient rights and safety.