Posted:2 months ago| Platform:
Work from Office
Full Time
Company: Cultfit Healthcare Pvt Ltd Designation: Associate Center Manager ( ACM ) Office Location: Delhi NCR Position description:- The Associate Center Manager at CultFit is responsible for customer experience, in- gym center sales ,inventory management, customer troubleshooting and people management. 1.) Sales :- -Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials -Responsible for achieving target by driving conversion -Responsible for Up-selling -Should maintain record of every interaction with new user -Should enter all details of customers, walks ins on internal tools 2.) Operations :- -Managing center experience and incremental enhancements -Timely Opening and Closing of the center -Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for both stocking and re-ordering (first-aid, stationary, water, towels etc.) -Managing classes and workouts -Ensuring punctuality of trainers and classes -Handle issues with respect to attendance, equipment and space availability -Customer interactions and troubleshooting -Interact with walk-ins and prospective clients -Improving member attendance through meet and greet, familiarity building and creating a welcoming atmosphere -Take feedback from members and partners about classes and document the same -Handle issues that may lead to consumer experience during or pre/post class -Center facility audits and inputs -Ensure that we do daily audits of the center and facility including all supplies and essentials Other Details: WORK FROM OFFICE Qualification - Graduation/Diploma/Certificate No. Working days - 6 Week off 1 - Rotational Shift timings are Rotational Shifts: Split Shift - 5:30am to 10am (Break - Can go to Home ) 5pm to 10pm Compensation Details : Fixed salary differ as per center that we are hiring upon in between ( 2.5 - 4 LPA ). Other than this You will get incentives in between 6 - 10K that will totally depend upon the performance (Sales) That you have done.
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