Job Description

Any Graduate with 5+ yrs Experience in Hospital/Pharma industry can apply Having the Experience in Operations/Marketing Local language Tamil for Kanchipuram,Tamilnadu and Telugu for Nizamabad,Telangana Job Description Patient Satisfaction To ensure all patient processes are adhered with documentation as per SOP To address all patient queries & Resolve potential issues with patients Feedback collection through web link with appropriate data captured & Reversal in case of complaints to be closed with the patients in co-ordination with Quality team HO Ensure to get google reviews and rating for the respective branch Patient engagement to be taken care during their wait time at the branch. Operations Responsible for the entire branch at the Operational Level, Supervision of the hospitals day-to-day operations P & L ownership- Monitor expenses and suggest cost-effective alternatives Monthly planning on footfall target based on the data for calling, staff leave and other activities as per the target given along with the execution plan Marketing Information on camp prior to the camp (to create awareness at least 2/3 days prior) Execute camp activities by delegating manpower Materials for camps in the city in coordination with respective Marketing / Corporate Sales To take care of the Marketing camp properties as distributed along with the checklist ensuring nothing is replaced and utilized at the branches During dispersement of medicines, stock outs to be arranged and dispersed.