Academic Principal - Hotel Management Job Summary:As the Academic Principal of our esteemed hotel management institution, you will play a pivotal role in shaping the academic environment, ensuring excellence in education, and fostering the growth of future hospitality professionals. Your leadership will directly impact the success of our students and the reputation of our institution.Responsibilities:Strategic Vision and Planning:Develop and implement a strategic vision for the institution in alignment with our mission and goals.Provide leadership in academic planning, curriculum development, and program enhancement.Curriculum Oversight:Oversee the development and delivery of high-quality academic programs in hotel management.Collaborate with faculty to ensure relevant and up-to-date course content.Monitor student performance and address any academic challenges.Faculty and Staff Management:Recruit, train, and evaluate faculty members.Foster a positive and collaborative work environment.Encourage professional development among staff.Student Engagement and Success:Promote student engagement through extracurricular activities, workshops, and industry interactions.Monitor student progress, address concerns, and support their overall well-being.Facilitate placements and internships for students.Quality Assurance:Ensure compliance with accreditation standards and regulatory requirements.Implement quality assurance processes for teaching, assessment, and student support.Industry Relations:Build strong relationships with industry partners, including hotels, restaurants, and travel companies.Collaborate on internships, guest lectures, and industry visits.Research and Innovation:Encourage faculty and students to engage in research and innovation.Promote scholarly activities within the institution.Qualifications:Ph.D. in Hotel Management or related field.Minimum 10+ years of experience in academic administration, student retention, and placements.Strong communication, leadership, and organizational skills.Passion for education and commitment to student success.If you meet these qualifications and are excited about shaping the future of hospitality education, we invite you to apply for this rewarding position.

We are seeking a multilingual Quality Analyst with fluency in Malayalam to join our Admission team. As a Quality Analyst, you will be responsible for ensuring the highest standards of customer service and sales performance for our telecallers who interact with customers in these languages. You will monitor and evaluate calls, provide feedback, and contribute to the overall improvement of our telecaller team's performance. Key ResponsibilitiesMonitor telecaller interactions: Listen to recorded calls to assess adherence to call scripts, product knowledge, communication skills, and customer handling techniques.Evaluate performance: Analyze telecaller performance against established metrics, including sales conversion rates, customer satisfaction levels, and call handling time.Identify training needs: Identify areas where telecallers require additional training or coaching to improve their skills.Provide feedback: Provide constructive feedback to telecallers, highlighting their strengths and areas for improvement.Develop quality assurance standards: Contribute to the development and implementation of quality assurance standards and best practices.Analyze data: Analyze call data to identify trends, patterns, and opportunities for process improvement.Assist in team development: Collaborate with team leaders to develop training programs and coaching initiatives.Required QualificationsFluency in Malayalam.Excellent listening and communication skills in these languages.Strong analytical and problem-solving abilities.Attention to detail and ability to identify quality issues.Proficiency in using call recording and quality monitoring software.Strong interpersonal skills and ability to build relationships with team members.If this job opportunity interests you, please share your updated resume to vijay@chennaisamirta.edu.inRegards,HR Team7358148532

Roles and ResponsibilitiesManage branch operations, ensuring efficient day-to-day activities and adherence to processes.Oversee branch administration, including staff management, training, and development.Handle admissions and enrollments for various programs offered by the center.Ensure effective communication with stakeholders, including students, parents, and internal teams.Desired Candidate Profile4-9 years of experience in branch handling or management in education industry (edtech preferred).Strong understanding of branch banking operations and ability to manage cash transactions accurately.Excellent branch supervision skills with attention to detail and problem-solving abilities.Proven track record of achieving sales targets through effective team leadership and strategy implementation.Regards,VIjay

Chennais Amirta is seeking a dynamic and experienced principal to lead our institution in delivering high-quality education and training in aviation studies. The principal will provide visionary leadership, foster an innovative learning environment, and ensure the academic and operational excellence of the college.Key Responsibilities:Leadership and Vision:Develop and implement the strategic vision and mission of the college.Promote a culture of academic excellence and continuous improvement.Academic Oversight:Ensure the delivery of high-quality educational programs aligned with industry standards.Monitor and assess academic performance, providing support and feedback to faculty.Administration and Management:Oversee daily operations of the college, ensuring smooth functioning and compliance with regulations.Manage budgets, resources, and facilities to support academic programs and student services.Staff Development:Recruit, train, and mentor faculty and staff to promote professional growth and innovation.Foster collaboration and teamwork among faculty to enhance curriculum and teaching practices.Student Engagement:Advocate for student interests, ensuring a supportive and inclusive learning environment.Develop programs to enhance student recruitment, retention, and success.Community and Industry Relations:Build and maintain partnerships with aviation industry stakeholders, employers, and community organizations.Represent the college at local, regional, and national events to promote its mission and programs.Research and Development:Promote and facilitate research opportunities for faculty and students.Stay abreast of trends in aviation education and adapt programs accordingly.Qualifications:Masters degree in Aviation, Travel & Tourism, or a related field (Doctorate preferred).Extensive experience in academic leadership, preferably in an aviation or technical training institution.Strong understanding of aviation industry practices and educational standards.Excellent communication, interpersonal, and organizational skills.Proven track record of strategic planning and implementation.Interested candidates should submit their resume, a cover letter outlining their vision for the college, and contact information for three professional references to vijay@chennaisamirta.edu.in or contact 7358148532

Roles and ResponsibilitiesManage a team of sales professionals to achieve targets and grow business.Develop and implement effective strategies for target achievement.Conduct regular performance reviews, provide feedback, and coach team members.Ensure timely completion of tasks and projects assigned by management.Collaborate with other teams to drive business growth.

Roles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations.Monitor calls to identify areas of improvement and provide feedback to agents.Develop and implement effective training programs for agents on soft skills, product knowledge, and process improvements.Analyze data from call monitoring sessions to identify trends and opportunities for growth.Collaborate with team leaders to resolve customer complaints and improve overall customer satisfaction.

Roles and ResponsibilitiesEnsure smooth operation of all F&B outlets, including restaurant, cafeteria, room service, and banquets.Manage inventory levels to minimize wastage and optimize stock.Conduct daily briefings for stewards on food safety guidelines and menu knowledge.Monitor sales performance and implement strategies to increase revenue.Coordinate with other departments (e.g., housekeeping) to ensure seamless guest experiences. Contact HR - 9345434764

Roles and ResponsibilitiesTeach food production courses to students, ensuring effective learning outcomes.Develop and implement engaging lesson plans, assessments, and evaluations.Provide individualized support to students through counseling sessions.Collaborate with colleagues to design curriculum materials and improve teaching methods.Maintain accurate records of student progress and attendance.Contact HR:- 9345434764.

Roles and ResponsibilitiesConduct call audits to ensure compliance with quality standards and regulations.Monitor calls to identify areas of improvement and provide feedback to agents.Develop and implement effective training programs for agents on quality assurance processes.Collaborate with team members to resolve issues related to call monitoring, recording, and reporting.Maintain accurate records of all audit findings, reports, and recommendations.

We are seeking passionate and experienced Hotel Management Faculty to join our team. The ideal candidate will possess a strong background in hospitality management, excellent teaching skills, and a commitment to student success. The faculty member will be responsible for delivering engaging lectures, conducting practical sessions, and contributing to the overall academic development of our students. Roles and ResponsibilitiesDeliver lectures and conduct practical sessions in various hotel management subjects, including (but not limited to):Food and Beverage ManagementFood Production ManagementFront Office ManagementHousekeeping ManagementBakeryCarvingDevelop and update curriculum materials, lesson plans, and assessments.Evaluate student performance through assignments, exams, and practical assessments.Provide academic advising and mentorship to students. Qualifications:Master's degree in Hotel Management or a related field (Ph.D. preferred).Minimum of 3-5 years of relevant industry experience in hotel management.Proven teaching experience in a similar educational setting.Strong knowledge of hotel operations, industry standards, and best practices.Excellent communication, presentation, and interpersonal skills.Ability to work effectively in a team environment.Proficiency in using technology for teaching and learning.Industry certifications are a plus.If this job opportunity interests you, please share your updated resume with Vijay at vijay@chennaisamirta.edu.in or contact 7358148532.Regards,HR Team