About CheQHey Future Teammate! Ready to dive into the fintech revolution with us at CheQ? We are not your typical 9-to-5 crew; we are the dynamic force turning credit management into a fun and rewarding journey.Imagine instant repayments that are not just manageable but downright enjoyable. Founded by ex-Flipkart executive, Aditya Soni, CheQ has processed over $2 Billion in credit repayments in a short span.Yes, that's buying all IPL teams together! We've built a user base of over a million and raised a whopping $16 M, backed by 3one4 Capital, Venture Highway and marquee angels like Ram Shriram & Dr. Lloyd, Naveen Kukreja of PaisaBazar and Shailaz Nag of Dotpe.We are on a mission to make credit easy, enjoyable, and filled with awesome rewards. Picture being part of a team that turns the credit maze into an adventure. If you are ready to make credit management a journey worth taking, where work feels like play, hit us up. Let us transform the game together! #JoinCheQ #FintechRevolutionWhat youll be doingJoin our dynamic team at CheQ, a leading player in the credit management industry. We're seeking talented individuals to fill the role of a Sales Support Executive, responsible for promoting and selling a range of cutting-edge credit and finance products. If you're passionate about making a positive impact in the financial world and thrive in a sales-driven environment, this opportunity is for you!Engage in outbound calls to connect with potential customers, effectively promoting and assisting them navigate our diverse credit and finance products.Demonstrate a comprehensive understanding of the fintech and lending ecosystems to highlight the unique advantages of CheQ's offerings compared to competitors.Clearly communicate the value proposition of our products, addressing customer queries with finesse.Cultivate and nurture positive customer relationships through regular follow-up calls.Provide precise information about our products/services, including pricing and promotions.Strive for continuous improvement in key performance indicators related to sales and revenue.What youll needLike us, youll be deeply committed to delivering impactful outcomes for customers.- Minimum experience of 1 year, with a grasp of the Fintech and Lending environments.Proven track record in telesales, focusing on Edtech, Fintech, Lending or Insurance products.Strong communication and negotiation skills.Ability to work independently and collaboratively within a team.Familiarity with CRM software and sales tracking tools.Desired Candidate ProfileSuccessful track record as a sales representative.Ability to quickly understand and effectively communicate product and service details to prospects, with proficiency in relevant languages with English & Hindi being mandatory, along with any one regional language.Self-driven and highly motivated.Exceptional negotiation skills and the ability to handle and resolve issues and complaints effectively.Bachelor's degree in business or related field preferred.Why should you join CheQYou define your workWe acknowledge that your work does not define you. Its you who will define your work here. We do not encourage trade-offs between work and life.Propelled by courage & careWe dare each other with the art of possible and then watch each other’s back delivering the solution with speed, agility, heart and rigor.Learn with the bestWith a strong leadership team from diverse backgrounds, you can expect to get the best of many worldsAnd much more!Industry competitive compensation.Work on real problems of India that will create Impact at scale.Work with all the jazz and fancy that new and innovative technologies bring.What you will not getWe come from a place of honesty. So let’s set our expectations right!Predictability of workYou will be a spider in the web; we will throw everything at you!Climbing the slow ladder of Career GrowthWe all love to hop, skip & grow!Bureaucracy and slow decision makingWhat was that again??Meetings, meetings & only meetingsWe believe in agility, empowerment and get the work done!

Bizop Team @CheQ As a Manager Business Operations, you will play a critical role in setting up and managing processes across banking and non-banking products, ensuring operational excellence, maintaining SLAs, and handling internal and external escalations. This role is integral to running our business in a compliant and efficient manner while delivering a best-in-class customer experience.We are looking for proactive, strategic thinkers who can approach business challenges holistically and evolve into future leaders of the organization.What you'll be doingWe are much more than our job descriptions, but here is where you will begin:Streamline and monitor operations across financial products, ensuring SLA adherence.Own end-to-end resolution of failed transactions, reconciliation, and financial tracking.Monitor payment processing, track partner performance, and drive improvements.Identify and investigate anomalies, fraud alerts, and operational risks.Lead stakeholder management, serving as the primary liaison between internal teams (Product, CX, Risk, Finance) and external stakeholders (banks, vendors, regulators).Proactively communicate with stakeholders, ensuring alignment and resolving concerns with data-driven solutions.Collaborate with cross-functional teams to improve efficiency and customer experience.What Youll need:Like us, you’ll be deeply committed to delivering impactful outcomes for customers:4+ years of work experience & have the ability to understand operational risks and thereby develop solutions in mitigating those risks.Possess strong analytical and quantitative skills: ability to use hard data.Entrepreneurial approach to owning responsibilities with strong accountability to delivering outcomesKnowledge of Payment gateway and their processes. (Reconciliations/chargebacks/Success Rate/Integrations Support) Communication skills - Exceptional verbal and written communication Listening skills - Understand, anticipate and resolve queries arising from various stakeholders Identify anomalies or suspicious behaviors and act quickly to reduce the impact Takes initiatives - Quickly and thoroughly solves problems when deliveries, transactions or experience do not go 100% as planned.Any Bachelor’s degree.Why should you join CheQYou define your workWe acknowledge that your work does not define you. Its you who will define your work here. We do not encourage trade-offs between work and life.Propelled by courage & careWe dare each other with the art of possible and then watch each others back delivering the solution with speed, agility, heart and rigor.Learn with the bestWith a strong leadership team from diverse backgrounds, you can expect to get the best of many worlds.And much more!Industry competitive compensation.Work on real problems of India that will create Impact at scale.Work with all the jazz and fancy that new and innovative technologies bring.What you will not getWe come from a place of honesty. So let’s set our expectations right!Predictability of workYou will be a spider in the web; we will throw everything at you!Climbing the slow ladder of Career GrowthWe all love to hop, skip & grow!Bureaucracy and slow decision makingWhat was that again??Meetings, meetings & only meetingsWe believe in agility, empowerment and get the work done!.

As a Manager Business Operations, you will play a critical role in setting up and managing processes across banking and non-banking products, ensuring operational excellence, maintaining SLAs, and handling internal and external escalations. This role is integral to running our business in a compliant and efficient manner while delivering a best-in-class customer experience. We are looking for proactive, strategic thinkers who can approach business challenges holistically and evolve into future leaders of the organization. What you'll be doing Streamline and monitor operations across financial products, ensuring SLA adherence. Own end-to-end resolution of failed transactions, reconciliation, and financial tracking. Monitor payment processing, track partner performance, and drive improvements. Identify and investigate anomalies, fraud alerts, and operational risks. Lead stakeholder management, serving as the primary liaison between internal teams (Product, CX, Risk, Finance) and external stakeholders (banks, vendors, regulators). Proactively communicate with stakeholders, ensuring alignment and resolving concerns with data-driven solutions. Collaborate with cross-functional teams to improve efficiency and customer experience. Requirements 4+ years of work experience & have the ability to understand operational risks and thereby develop solutions in mitigating those risks. Possess strong analytical and quantitative skills: ability to use hard data. Entrepreneurial approach to owning responsibilities with strong accountability to delivering outcomes Knowledge of Payment gateway and their processes. (Reconciliations / chargebacks / Success Rate/Integrations Support) Communication skills - Exceptional verbal and written communication Listening skills - Understand, anticipate and resolve queries arising from various stakeholders Identify anomalies or suspicious behaviors and act quickly to reduce the impact Takes initiatives - Quickly and thoroughly solves problems when deliveries, transactions or experience do not go 100% as planned. Any Bachelors degree.