Client Handling specialist ( Female)

Job Description

Role Overview: We are looking for a dynamic and enthusiastic Client Handling Executive who will be the first point of contact for our clients. You will play a key role in understanding client needs, suggesting creative solutions, and ensuring seamless coordination between clients and the internal teams for successful event execution. Key Responsibilities: Female Candidate having 1 + year of experience in Cold calling and Event industry. Act as the primary contact for new and existing clients. Understand client requirements and propose suitable birthday party themes, packages, and services. Coordinate with internal teams (design, décor, logistics, catering, vendors) to ensure smooth execution of client expectations. Prepare quotations, event proposals, and follow up for approvals and payments. Maintain strong client relationships to encourage repeat business and referrals. Handle client feedback, concerns, and ensure resolution to maintain high customer satisfaction. Attend and supervise events (when required) to ensure client expectations are met. Maintain client database, track leads, and provide regular updates to the management. Key Skills Required: Excellent communication and interpersonal skills Strong client service orientation Basic knowledge of event planning and execution Negotiation and problem-solving abilities Good organizational and multitasking skills Positive attitude and team spirit Proficiency in MS Office / Google Workspace tools Qualifications: Bachelor's degree in Hospitality, Event Management, Marketing, Business Administration, or related field. Prior experience in event coordination or client servicing (preferred). Benefits: Competitive salary + performance incentives Exposure to creative and large-scale events Friendly and collaborative work environment Opportunity to grow within a fast-paced event company Job Types: Full-time, Permanent Pay: ₹8,638.97 - ₹27,817.24 per month Benefits: Food provided Paid sick time Schedule: Day shift Weekend availability Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: Client Handling: 1 year (Required) Location: Gurgaon, Haryana (Required) Work Location: In person