Client Onboarding Executive Job

Job Description

About the job: Key responsibilities: 1. Establish and maintain effective communication with clients to understand their needs and expectations 2. Manage the onboarding process for new clients, ensuring a smooth transition and implementation of our services 3. Develop and maintain strong relationships with key stakeholders, both internally and externally 4. Utilize CRM tools to track and monitor client interactions, ensuring timely follow-ups and resolution of issues 5. Act as a primary point of contact for clients, providing ongoing support and guidance to enhance their overall experience 6. Collaborate with cross-functional teams to identify opportunities for improvement and enhance the client onboarding experience 7. Continuously evaluate and optimize processes to drive customer satisfaction and loyalty Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 2,40,000 /year Experience: 1 year(s) Deadline: 2025-05-29 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Client Relationship Management (CRM), Client Relationship, Effective Communication, Stakeholder Management and Onboarding About Company: The Knowledge Center is a dedicated physical space designed exclusively for the architectural and design industry. Our mission is to address the everyday challenges faced by professionals and future professionals in architecture and design. We provide streamlined solutions by offering convenient access to all material samples and catalogs in one place, enhancing efficiency and collaboration in the creative process. The Knowledge Center aims to bridge the gap between educational and professional journeys for future professionals.