Job Description

Job Description Client Relationship Executive Location: Cochin Experience: 0-2 years (Freshers can also apply) Qualification: Any degree or diploma. Candidates with strong skills and a passion for digital marketing are welcome, regardless of educational background. Language Requirement: Fluency in English is a must. Gender: Open to both male and female candidates. About Monolith IMC: Monolith IMC is one of South India s leading digital marketing agencies, serving billion-dollar brands across India. With over a decade of experience, we are looking for dynamic individuals who can contribute to our expanding digital empire. Key Responsibilities: Client Communication Requirement Handling: Establish a seamless and professional communication channel with clients. Gather client requirements, document them clearly, and coordinate with internal teams to ensure timely execution. Ensure deliverables meet client expectations and deadlines. Social Media Asset Management: Manage clients social media platforms and website content in alignment with the marketing calendar. Handle general social media activities, including posts, comments, direct messages, customer FAQs, and escalation of client-related concerns. Ensure all social media postings follow the planned content calendar. Reporting Deliverables Management: Prepare and maintain detailed reports on social media performance, client deliverables, and project updates. Track and oversee the quality and timely execution of all deliverables. Conduct daily, weekly, and monthly performance tracking and reporting. Team Collaboration Meetings: Act as a bridge between clients and the Monolith IMC team, ensuring clear communication of creative and operational requirements. Collaborate with the internal team for smooth project execution. Participate in daily and weekly stand-up meetings to address challenges and propose solutions. Additional Responsibilities: Assist the CEO in preparing for client meetings and visits. Participate in client visits and ensure effective communication of daily operations. Highly Preferred Skills: Basics of social media management. Familiarity with Google Analytics and other digital tools. Strong team player with an innovative and problem-solving mindset. Job Type: Full-time Job Features Job Category Client Relationship Executive