Job Description

Job Description Daily interaction with key client contacts, staying close to business situations and needs. Making improvements to maintain strong CSS scores and proven renewals each year DMI our longest standing client and BA on a 3 year deal. Identifying and exploring upsell opportunities recent examples include an ES Cohorts Analysis and WCWD for DMI, and a Recontact for BA. Expanding our network at each client to uncover new opportunities and spread risk recent presentation to DMI for example was to c.80 people. Delivery of all projects and contracted reporting, including ownership and co-ordination of ES-led projects. NEXT: Formal contract owner with focus on contract expansion. New Business Delivery and Conversion Leads delivery of 50% of new business projects sold as category and data expert, using expertise in the data (PowerView) and the service as a whole to best answer client questions. Actively proposes additional questions during delivery to facilitate discussion on additional projects upsell discussions for more analysis currently happening with MABI off the back of their recent project, for example. Leads our Instant Feedback program to get continuous feedback on ad-hoc projects and recommends areas for improvement. NEXT: Additional responsibility for upselling ($250k) on all clients projects we delivered on. Owning whole ENGAGE program. Requirements Qualification:- Education to degree level Strong analytical skills with the ability to put together insightful and impactful presentations, skilfully combine data sources and support others in doing so. Able to build and maintain strong relationships, inspiring trust and confidence Collaboration skills this role will require you to work with a wide range of colleagues across different cultures. Confident and experienced presenter able to present to a range of audiences across the globe A commercial mind set - ability to spot sales opportunities, propose solutions and convert them Excellent team player who cares about maintaining and building a best in class working culture Energy and ambition to enhance client reputation. Positive influence on the broader team.