Cloud Support Engineer - AWS Azure and Windows

Job Description

Department Overview "Responsible for the administration, maintenance, and support of On prem Windows Server environments , AWS and Azure cloud infrastructure." "Manage and optimize the performance, security, and availability of on-premises and cloud-based systems." "Provide technical support to end-users and other IT staff." Job Description **On-premises Windows Server Administration:** * Installing, configuring, and maintaining Windows Server operating systems (e.g., Server 2016, 2019, 2022). * Managing Active Directory, Group Policy, and user accounts. * Implementing and managing security policies and procedures. * Troubleshooting and resolving server and application issues. * Maintaining backups and disaster recovery plans. * Patching and updating servers. * Monitoring server performance and resource utilization. **Azure / AWS Cloud Administration:** * Managing virtual machines (VMs), networks, storage, and other Azure or AWS services * Implementing and managing Azure/AWS security policies and procedures. * Monitoring Azure/AWS resource utilization and performance. * Automating tasks using Azure /AWS automation tools * Implementing and managing infrastructure as code (IaC). * Deploying and managing applications in Azure/AWS. * Working with Azure /AWS Active Directory. **General IT Responsibilities:** * Providing technical support to end-users. * Participating in on-call rotation. * Documenting IT processes and procedures. * Collaborating with other IT staff. * Staying current with new technologies and trends. Basic Requirements Bachelor s degree in Computer Science, Information Technology, or related field, or equivalent work experience. Proven experience in a Windows System Administrator role, managing Windows Server 2012/2016/2019 environments. Solid experience with cloud services administration (e.g., Microsoft Azure, AWS,) Preferred Skills**: Certifications such as Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Solutions Expert (MCSE), or equivalent cloud certifications (e.g., Azure Administrator Associate, AWS Certified SysOps Administrator). Knowledge of ITIL and industry best practices. Familiarity with monitoring tools and services. (Eg: Nagios , Prometheus , Zabbix) Kubernetes and containerisation of Windows Experience with virtualization technologies (e.g., Hyper-V, VMware). Strong knowledge of systems and networking software, hardware, and networking protocols. Experience with scripting and automation. Knowledge of data protection operations and disaster recovery. Ability to create a secure and robust network environment. Travel Requirements None Relocation Provided None Position Type Experienced .