Job Description

Job Responsibilities: Manage and maintain Linux servers and applications, ensuring optimal performance, availability, and security. Perform regular system updates, patches, and backups. Monitor system performance, identify issues, and implement solutions to improve efficiency. Deploy, manage, and troubleshoot cloud-based services and applications. Use cloud management tools and services to automate deployment and scaling processes. Implement and manage infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation Ensure the security and compliance of cloud infrastructure and Linux systems. Implement security best practices, including firewalls, intrusion detection systems, and regular security audits. Manage access controls, user permissions, and identity management. Develop and maintain automation scripts and tools using languages like Bash, Python, or Perl. Automate routine tasks and processes to improve efficiency and reduce manual intervention. Implement and manage CI/CD pipelines for automated deployment and testing. Set up and manage monitoring tools to track system performance and availability. Analyze performance data and make recommendations for improvements. Optimize resource utilization and cost management for cloud services. Create and maintain comprehensive documentation for systems, processes, and procedures. Share knowledge and best practices with team members and provide training as needed. Contribute to the development of technical documentation and knowledge base articles. Provide technical support to customers and resolve issues related to cloud infrastructure, services, and applications. Diagnose and resolve complex technical issues related to cloud services, networking, and Linux systems. Escalate unresolved issues to higher-level support or specialized teams. Work closely with other teams, developers, DevOps, Billing, Infra, InfoSec, Network, and sales to resolve issues. Coordinate with third-party vendors and service providers as needed. Participate in on-call rotations to provide 24/7 support coverage. Act as a point of contact for customers, providing timely updates and status reports. Required Skills: Strong understanding of cloud computing and virtualization technologies. Experience with scripting languages such as Bash, Python, etc. Qualifications: Bachelor’s degree in computer science, Engineering, or a related field. 2 to 4 years of hands-on experience in Linux system administration (Red Hat, Ubuntu, CentOS, etc.). About RTDS: Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services. Our Mission: To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers. Our Vision: Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach. Our Brands: AceCloud: AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes: Public Cloud Private Cloud Cloud GPUs Kubernetes Infrastructure as a Service (IaaS) AWS Services Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn more: https://acecloud.ai/ Ace Cloud Hosting: Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include: Accounting/Tax Application Hosting, Managed Security Services Managed IT Services and Hosted Virtual Desktop Solutions Learn More: https://www.acecloudhosting.com/ Key Highlights: Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees Data Center Partners: 10+ data center partners located across the USA, UK, and India Strategic Partnerships: Microsoft Direct Partner under the CSP Program. Intuit Authorized Commercial Hosting Provider. AWS Advanced Consulting Partner with Storage & SMB Competencies VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions Accreditations and Memberships: ISO/IEC 27001:2022 Certified Registered with NASSCOM Member of the Internet Telephony Services Providers’ Association in the UK. Awards and Recognitions: Customer Service Department of the Year Stevie Award (2024) CPA Practice Advisor Readers' Choice Awards (2023) VMware Accelerating Cloud Provider Partner Award (2020) K2 Quality Award for Customer Satisfaction (2019) Great User Experience Award by FinancesOnline (2018) User Favourite Award by Accountex USA (2016) Contact Information Website: https://www.myrealdata.in Show more Show less