Job Description

Role & responsibilities Responsible for Collection from Unsecured and Secured Loan Over dues • Ensure Proper Planning and Allocation of Overdue for effective Recovery through strong execution • Ensure the recovery targets are met, as decided by the Collection Manager. • Manage the complete recovery & collection process as per the Collection Policy • Drive collection strategy for the area/ branches, Prepare action plan for the branches with high Over dues • Monitor receivables & collections and provide updates of receivables with appropriate details • Co-ordinate with Distribution team and backend collection team for effective OD collection • Co-ordinate with Vigilance for legal cases for collections • Drive preventive Collections in the Cluster • Train the Collection team on the updates on the Products and Policies and need to Nurture them • Conduct Collection Review periodically as specified time to time • Timely Hiring Monitor receivables and collections and provide updates of receivables with appropriate details Follow up with Branch staff and Field Collection staff to monitor & track status of collections Ensure maximum number of accounts is collected through follow ups and other defined communication techniques Engage in conducting field investigations and collecting delinquent accounts Work on Critical cases, getting it recovered from the customers. Trace out of absconded default customers and initiate recovery process Analyse and solve problems on a daily basis and keep track of all doings for future references Co-ordinate with tele-calling team to ensure an effective tele-calling process for effective collection follow ups & recoveries. Write-off of Nominee recovery cases, which are not recoverable even after taking all the efforts; run Write-Off recovery programs with involvement of relevant departments Preferred candidate profile Candidate having an experience in the Secured loan collection and HFC background will be more preferred. Interested Candidate send email to : mohan.h@hindujahousingfinance.com Team management Fluent in communicating local language Need the team to drive by examples through regular field visits Needs strong executions of strategies Has to have tenacity in meeting targets. Take responsibility of effectiveness and timely completion of work. Planning, organizing and time management skill. Should have the ability to prioritize Perks and benefits Incentive +Allowance