Role & responsibilitiesTender Management & Documentation:Identify and analyze government and private tenders for medical equipment.Prepare and submit bids, including pricing, technical specifications, and supporting documents.Maintain an updated database of tenders, bids, and contracts.Ensure timely and compliant submission of tenders.Review tender information and derive supply and proposal preparations.Clarify bid conditions and manage the tender preparation process.Monitor bid management to align with organizational requirements.Coordination & Compliance:Work with internal teams (sales, finance, legal, technical) to gather necessary documentation.Liaise with government agencies, hospitals, and procurement departments for tender updates.Communicate with vendors and suppliers to obtain pricing and certifications.Ensure tender documents meet all regulatory and compliance requirements.Review financial criteria, risk factors, and approval processes before bidding.Market Research & Strategy:Stay updated on e-tendering platforms, government procurement policies, and competitor activities.Contribute to cost and price calculations for tenders.Analyze past tender results to refine pricing and submission strategies.Monitor and optimize bidding strategies to improve tender success rates.Tender Process Optimization:Ensure all tender submissions meet the required format, branding, and compliance standards.Coordinate tender reviews, deadlines, and customer frameworks.Oversee the physical preparation of tender submissions, including checking, binding, and packing.Qualifications & Skills:Education: Bachelors degree in Business, Commerce, Biomedical Engineering, or a related field.Experience: 2-5 years in tendering, bid management, or government sales (preferably in medical equipment).Technical Knowledge: Familiarity with e-tendering portals, GEM (Government e-Marketplace), and procurement processes.Skills: Strong documentation, analytical, and communication skills.Proficiency: MS Office (Excel, Word, PowerPoint), ERP & tender submission platforms.Additional Requirements:Ability to handle multiple tenders and meet strict deadlines.Strong negotiation and problem-solving skills.Willingness to travel for pre-bid meetings and vendor coordination.Perks and benefitsPFESIInsurance

Job descriptionRole & responsibilitiesKey Responsibilities:Install and configure medical equipment at customer locations.Perform preventive maintenance, diagnose issues, and repair faulty equipment.Provide training and technical support to healthcare professionals.Maintain service records and reports for compliance and audits.Ensure spare parts availability and coordinate with the procurement team.Follow industry regulations, safety standards, and company policies.Stay updated with new technology and attend training sessions.Support the sales team with after-sales service and technical queries.Customer Support & Relationship Management:Build strong relationships with clients by providing excellent service.Respond to customer queries and complaints promptly.Follow up to ensure client satisfaction and issue resolution.Share technical product information with customers.Assist in organizing business meetings, seminars, and workshops.Maintain customer records, including contacts, purchases, and service history.Collect customer feedback and prepare reports to improve service.Address customer concerns and suggest solutions to enhance experience.Ensure compliance with company policies and industry regulations.Preferred candidate profileAny Diploma or BE/Preferably Biomedical engineerFresher or experience in medical equipment service fieldCommunication, presentation, and negotiation skillsProficiency in Microsoft Office and other relevant software programsPerks and benefitsPFESIInsurance