Concierges are often the first point of contact for guests and an organization. They are expected to have a customer service focus, and to make guests feel welcome while maintaining company culture. A restaurant concierge's job is to provide guests with information and services.Front desk: Managing the front desk, ensuring building security, and assisting with daily operations Reservations: Making reservations for dining and special events and allocate accordinglyRecommendations: Providing recommendations for activities and places to goLocal information: Recommending local attractions, shopping and entertainmentSpecial services: Arranging special setups and special celebration services for guestsBusiness services: Providing or arranging general business services for guestsCustomer requests: Managing customer requests for service, housekeeping and maintenanceComplaints: Handling complaints professionally and ensuring a high level of service Display: Prepare and display beverage and snack options for guests in the lobby

Roles and ResponsibilitiesManage maintenance activities to ensure optimal equipment performance and minimize downtime.Oversee electrical, plumbing, and facility maintenance tasks to maintain a safe and efficient working environment.Coordinate with vendors for timely resolution of issues related to HVAC systems, lifts, and other critical equipment.Conduct regular inspections to identify potential problems before they become major issues.Ensure compliance with safety regulations and industry standards.