Collection Executive

Job Description

Key Responsibilities: Contact customers via phone, email, or in person to collect outstanding payments. Maintain accurate records of all collection activities and customer interactions. Negotiate payment terms and settlements with customers to ensure timely recovery. Resolve payment discrepancies and disputes professionally and efficiently. Monitor and update the status of collections in the company’s system. Collaborate with internal teams to resolve customer issues impacting payment. Generate and provide regular collection reports to management. Requirements: Bachelor’s degree in any discipline. Minimum of 1 year of experience in collections or a similar role. Strong negotiation and communication skills. Proficiency in MS Office (Excel, Word, PowerPoint). Ability to work under pressure and meet collection targets. Excellent problem-solving skills and customer service orientation. Job Types: Full-time, Fresher Pay: ₹18,856.47 - ₹23,861.82 per month Benefits: Leave encashment Paid sick time Schedule: Day shift Morning shift Supplemental Pay: Overtime pay Performance bonus Quarterly bonus Yearly bonus Education: Bachelor's (Required) Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person