Job Description

Overseeing staff members and ensuring the accurate and timely invoicing of customers. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Implementing collection policies and procedures to avoid excessive outstanding credit. Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations. Implementing deadlines for invoicing and payment collection. Negotiating with customers in cases when nonpayment occurs. Preparing monthly feedback reports on payment collections. Remaining informed of any legislative procedural training regarding debt collection. Training and mentoring of staff members in the collections department. Analyzing performance and drawing up action plans. Establishing strong relationships with staff and clients. Ensuring all staff exercise good time management. Obeying agency regulations, guidelines, and policies, and ensuring staff does the same. Researching current industry/market trends and using knowledge for business improvement. Assigning territories, schedules, and appropriate supplies and equipment to staff members. Traveling to customer sites and evaluating Field Representative Should have strong Leadership Quality to Inspire, mentor & encourage Managers, Should have Good Communication Skills Should have capability to develop strategies to overcome Challenges Should Hire Good skip Tracking Agencies Should Visits on High POS and Problematic Cases Should be well versed with all over Mumbai Location Well versed with Advance Excel Exp.- 2 Years and above in Banking Sector