Home
Jobs
Companies
Resume
83 Job openings at Commissum
About Commissum

Commissum is a cybersecurity company specializing in security consulting, risk analysis, and secure communications. They offer tailored security solutions to protect organizations from cyber threats.

QA Manager

Not specified

6 - 10 years

INR 14.0 - 19.0 Lacs P.A.

Work from Office

Full Time

About Eurofins Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA. Groups key figures are approx. 3. 8 billion Euros turnover, over 800 laboratories across 47 countries and about 45, 000 staff About Eurofins IT Solutions India Pvt Ltd Eurofins IT Solutions India Pvt Ltd (A CMMI Level 3 Company) is a 100% full owned subsidiary of Eurofins. This young captive centre located in Bangalore was established in 2012 to be the largest IT Solutions group within Eurofins to cater to all the internal IT business needs. The primary focus of IT Solution group will be to develop the next generation LIMS (Lab Information Management system), Customer portals, Ecommerce solutions, ERP/CRM system & B2B platforms for various Eurofins Laboratories and businesses. EITS India is a Young, Dynamic and Growing organization with lot of career growth prospects. We strongly believe that Our people are our assets and we ensure that all our staff are provided with great work environment, good benefits and challenging Global projects to enable a fulfilling career. We are committed to provide enriching experience to our employees. For more details, please visit www. eurofins. com TITLE: QA Manger Automation 10 Years+ of experience in Automation Testing REPORTING TO: Director WORKING LOCATION: Bangalore Responsibilities To be described: Manage 30 - 40 QA associates. Includes Performance review and growth Planning. Develop test automation scripts using C#, Selenium, Playwright Leadership and Coordination: Manage daily QA standups and other key project meetings to ensure alignment on project goals, testing priorities, and status updates. Cross-functional collaboration: Collaborate closely with developers, project managers, and stakeholders to refine requirements and establish clear quality expectations. Automation Strategy Development: Define and implement automation strategies that maximize test coverage for critical system features and functions. Test Planning and Review: Oversee the creation and maintenance of automated tests using Assist with enhancing the automation test framework by supporting a continuous integration environment with an automated smoke and regression test suite. Participate in the refinement of user requirements associated with new product features and updates to existing product features by providing testing-related input. Participate in reviews of test case design, test case coverage and script design with project stakeholders. Engage with Product owner and functional analyst to clarify the requirements and strengthen the test suite if needed. Identify gaps in test coverage. Perform root cause analysis of escape defects and write test scenarios to fill the gap. Must have knowledge on Web API testing (say using Postman or any API tools) Must have SQL skills to write join and sub queries to validate the test results using the underlying database. Execute, monitor, and analyze test results by aligning test case coverage to organization metrics. Track, manage and resolve defects using TFS. Coordinate issue resolution as required with broader team of QA, Developers and Product Management Carry out functional testing where automation is not possible. Agile/Scrum method of development. Technical Knowledge 10+ years of experience in automation testing using C# Experience in testing API/web services using any API tools (e. g. Postman). Experience in test case design using various testing techniques. Good knowledge of SQL Good to have: Exposure to Performance testing tools and processes - LoadRunner, JMETER, Visual Studio Load Test, etc. Personal Qualities : Excellent analytical and problem-solving skills. Excellent verbal and written communication skills to converse with various teams (PO, Dev, Release/Deployment, Product Management, Leadership team, etc. ) QUALIFICATIONS AND EXPERIENCE REQUIRED BE/MCA or equivalent degree/experience. What we offer: Opportunity to develop a world class IT product, which will be used worldwide for testing for life. A launch pad into various opportunities - a chance to become part of a highly motivated international team of professionals. Gamut of employee benefits including food, transport, hybrid working, and an attractive salary package.

Senior Associate - IT (ServiceDesk)

Not specified

1 - 6 years

INR 12.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Title: Associate/ Senior Associate Location: Bangalore Eurofins is seeking a friendly, enthusiastic, self-motivated individual to be responsible for supporting the technical needs our customers across North America which includes but is not limited to troubleshooting and resolving customer hardware, software, printing and general network connectivity issues. Support ranges from simple How To questions, to complex technical issues. This position requires a high degree of customer service, emotional intelligence, empathy and listening skills. It also requires the ability to fully capture all issues thoroughly in writing. Support includes hardware, software, printing and general network connectivity issues. Service Desk monitors the progress of all incidents/requests until closure (End-to-End Management). Service Desk is also instrumental in handling outages and keeping our customers informed. The responsibilities of this position periodically change and therefore, each Service Desk teammate must be open-minded and be considered a change agent. Responsibilities: Maintain the highest possible level of customer service Act as a role model for your peers Be the first point of contact for customers seeking assistance via phone, email, chat, or possibly in person Create tickets for every issue you work on Thoroughly document all tickets for all work performed Attach knowledge used to each ticket Attempt to resolve all customer questions or issues at that first point of contact Update all tickets in a timely manner Maintain Service Level Agreements (SLA) for all ticket types Search for and utilize knowledge for all support issues using all resource available which may include knowledge base documents, subject matter experts, email, chat, SharePoint, vendor websites, Microsoft and other forums and especially, Google search Remote into end user devices whenever possible to help identify root cause and solve customer issues more quickly as well as creating teachable moments for customers Computer technician - Assist with remote installing and/or general support of laptops, desktops, printers, monitors, mice, keyboards, cabling, docking stations, peripherals, cell phones and other end user technologies. Work with vendors to support our customers with installation, maintenance or support of instruments, special devices, balances and other equipment used by our laboratories Submit service requests with vendor(s) as needed for hardware/software repairs Support for File-Xchange, Bomgar, Remote Desktop, 2-Factor systems such as Symantec VIP and MS Authenticator, McAfee Enterprise products, Security Applications, Microsoft Office applications, Adobe applications and so much more Operating System Support - Windows 10 & 11 Microsoft O365 Support - Including Office, Visio, Project, Azure, Intune, Teams, etc. Troubleshooting device connectivity, access and security Troubleshooting basic Bitlocker and encryption issues General Active Directory Use - Resetting passwords, unlocking accounts, setting up home drives, adding, removing or creating security groups, adding or removing computer accounts, etc. PC/Laptop Imaging - Utilizing MECM and other imaging tools, assist with remote imaging of laptops, desktops and instrument PC s General Networking - Troubleshooting network connectivity issues for both Ethernet and Wireless. Cisco and/or Jabber phone systems - Basic knowledge for setting up numbers, changing user display names, setting up voicemail boxes and related Printing Support - Adding or removing printers from a print server, troubleshooting printing issues for our customers, installing and configuring both network and local printers, setting up address books, updating passwords on shared printing accounts, troubleshooting failed print jobs and other printing issues Act as a mentor for your peers - Assisting them with their tickets, helping them search for knowledge, assisting with their documentation, guiding them towards solutions and/or verifying Assignment Groups prior to dispatch Assist with the onboarding and training of new employees Reviewing and assigning tickets Reviewing misdirected tickets and/or customer complaints Look for and make recommendations for process improvements and efficiencies Report to your group leader all issues that could significantly impact the business Develop training materials, curriculum and provide training as requested Work on or run special projects as assigned Knowledge document development - Create written step by step documentation, submitting them as Drafts into the SN Knowledgebase, updating and/or retiring knowledge, etc. Create templates for self and teammates to aid with streamlining support Teach others how to write knowledge documents, templates and related Occasionally schedule, run or manage meetings, huddles and related Identify and manage outages or other high call volume situations - Inform peers, managers, create templates on the fly for completing the incident form, create notices for the Service Portal, add/remove messages on the call center IVR system, etc. Run reports, develop reports and manage dashboards as needed Act as a technical lead providing advanced support to teammates, managers, customers, project teams and more for everything Occasionally review resumes and make recommendations Maintain a calm and composed attitude when tensions are high Meet or exceed all performance metrics for this role Occasional travel 24/7 support with night and weekend support. Provide occasional on-call support Other duties as assigned Skills and Relevant Experience: Bachelors Degree 1-6 yr. of Service Desk support w/increasing responsibilities 1-6 yr. of Knowledge Management experience with creating, updating and maintaining knowledge articles and libraries 1-6 yr. of ServiceNow or other incident tracking tools Intermediate knowledge of ITIL concepts: Incident, Request, Problem, Knowledge, Configuration and Change management. Major Incident, outages, Dashboards, reporting, parent/child, etc. 1-6 yr. of computer technician/repair - Repair/replacement/support of PC, laptops, UPS s, racking network equipment, printers, phones and other general IT equipment 1-6 yr. of Windows 10/Windows 11 technical support solving issues: drivers, certificates, group policies, permissions and How To questions. 1-6 yr. of MS O365 support - Including Project, Teams, Visio, Azure, Intune, SharePoint and web apps Must be a master at searching for knowledge to troubleshoot complex technical issues as well as unfamiliar applications (Google, Microsoft forums, vendor websites, etc. ) Knowledge and ability to remotely install and/or support/triage computers, laptops, printers, peripherals, etc. Able to diagnose and creatively find information in order to resolve issues when there may not be any written instructions Ability to remotely support all customer needs and respond appropriately when additional assistance is needed Knowledge and ability to remotely install and/or support/triage computers, laptops, printers, peripherals, etc. Knowledge of using PowerShell and related scripts Knowledge and understanding of Active Directory Knowledge and understanding of networking concepts: TCI/IP, Vlan s, Ethernet, wireless, routers, switches, firewalls, connectivity, racking equipment, cabling Knowledge of Servers: file servers, print servers and application services Knowledge of Home Drives, setting up network shares, setting permissions within AD for file shares and related Basic knowledge of Bitlocker and file encryption Knowledge of Cisco and Jabber phone systems, usage and configuration of phone numbers, voicemail boxes and related Advanced written communication skills - Able to write in complete sentences, paragraphs and organize thoughts as well as fully document ticket notes accurately describing the Who, What, Where, When, Why, How, etc. Verbal communication skills - Able to accurately convey information, concepts, ideas and more to/with customers, peers, managers, business owners, etc. Must be very well organized and able to prioritize work including staying current with your inbox, ETQ trainings/readings, Learning Center assignments, etc. Ability to multi-task (projects, tickets, tasks, etc. ) Ability to work independently with little management oversight Must be willing to spend time for continuous self-education and improvement Conflict resolution - Very strong ability to recognize possible conflict with customers, peers, management or others and work towards compromise and resolution Have an understanding that everyone is your customer Possess an attention to detail and follow through High level of professionalism and the ability to maintain confidentiality Ability to lift 25lbs NOTE : Responsibilities and required skills will increase with each job title Other Qualifications Considered: HDI Desktop Support Technician Certification (or equivalent) HDI Technical Support Professional Certification (or equivalent) ITIL 4 Foundations A+, Network+, Security+, Fundamentals+ Azure Microsoft Microsoft MCP and/or MTA Microsoft 365 Intune, SSCM/MECM

Senior Software Engineer

Not specified

8 - 13 years

INR 18.0 - 90.0 Lacs P.A.

Work from Office

Full Time

Job Description Job Title: Senior Software Engineer Reporting To: Manager Work Location: Bangalore Shift Timing: 3. 00 PM - 11. 00 PM IST Job Summary: As a Full Stack Web Developer at Eurofins Environment Testing, you will take on a pivotal role in designing, implementing, and maintaining robust web applications. Leveraging your expertise in Angular for frontend development and C# for API development, you will contribute to the creation of visually appealing, interactive, and high-performance web solutions. Collaborating closely with other team members, youll translate user requirements into elegant, responsive, and user-friendly interfaces, ensuring the overall success of our products. Responsibilities: 1. Develop and maintain full-stack web applications, with a primary focus on Angular for the frontend and C# for API development. 2. Collaborate with designers, product managers, and backend developers to enhance user interfaces and ensure seamless integration of frontend and backend components. 3. Write clean, efficient, and reusable code, adhering to coding standards and best practices in both Angular and C#. 4. Optimize application performance to guarantee fast loading times and provide users with a seamless experience. 5. Conduct comprehensive testing and debugging of both frontend and backend components to identify and resolve issues. 6. Stay current with the latest frontend and backend technologies, trends, and best practices through continuous research and learning. 7. Participate in code reviews to provide and receive constructive feedback for code improvements in both Angular and C#. 8. Collaborate in Agile development processes, including sprint planning, stand-ups, and retrospectives. 9. Contribute to the improvement and optimization of development workflows and processes. Requirements: 1. bachelors degree in computer science, Software Engineering, or a related field (or equivalent experience). 2. Proven experience as a Full Stack Web Developer with a strong focus on Angular (2 years of experience) and 3 Years of C# API development. 3. Proficiency in HTML, CSS, JavaScript, TypeScript, and C#. 4. Extensive knowledge of Angular frameworks and libraries, as well as experience with RESTful APIs and asynchronous data handling. 5. Familiarity with version control systems, such as GitHub. 6. Solid understanding of responsive design principles and cross-browser compatibility. 7. Strong problem-solving skills and attention to detail. 8. Excellent communication and teamwork abilities. 9. Ability to thrive in a fast-paced, collaborative environment and adapt to changing requirements. Preferred Qualifications: 1. Knowledge of web security principles and best practices. 2. Familiarity with UX/UI design principles. 3. Experience with testing frame Experience: 5 to 7 yrs. Personal Skills: The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas, working with uncertainties; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills. Quick learner, strong troubleshooting skills PERFORMANCE APPRAISAL CRITERIA : Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.

Principal Software Engineer

Not specified

6 - 10 years

INR 19.0 - 24.0 Lacs P.A.

Work from Office

Full Time

TITLE : Principal Software Engineer REPORTING TO : Manager WORKING LOCATION : Bangalore, India The Role : The position shall lead the group of developers, to develop one or more high quality web products (Microsoft based tech stack) and related mobile application for the Primary Eurofins eCommerce Portal. Product is developed in coordination with the India & Europe Team. Responsibilities : Person should be able to deliver high quality software by oneself and together with the team (including design, code, tests, documentation) with minimum defect leakage and density and within the said cost/time. Some of the responsibilities are listed below; however, these are not the exhaustive set of responsibilities. Deliver high quality shippable product as per the scope of the program. Should ensure that the quality is measured, monitored, and improved with every release. Lead team of Developers technically and ensure that all best practices of software engineering is implemented. Contribute to planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other agile project related meetings. Contribute to code reviews and make sure that coding best practices are followed. Ensure the teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback. REQUIRED EXPERIENCE AND SKILLS: Experience: Overall 10+ years in experience in IT Application/Software Development field. Good and hands-on knowledge of Agile adoption (concept of delivering MVP) is mandatory. Good to have handled at least 2 web projects development including it s deployment and maintenance. Additional knowledge of delivering multi-platform mobile apps is an advantage. Highly assertive and ability to drive the onsite teams to seek information or clarification. Self-Managed and highly independent. Healthcare or life science domain will be highly preferred. Technology skills: Strong and proven background in Information Technology. Strong working knowledge of . NET framework, C#, REST API, LINQ, Entity Framework and MSUnit or any equivalent unit testing framework. Troubleshooting issues related to code performance. Working knowledge of Angular 15 or later, Typescript, HTML 5, CSS 3 and Jasmine. Working knowledge of MS SQL Databases, troubleshooting issues related to DB performance. Good understanding of CI/CD pipelines and SonarQube. Basic understanding of containerization using docker. Basic understanding of messaging and reverse proxy. Good understanding of CQRS, mediator, repository pattern. Good understanding of AuthN and AuthZ techniques like (windows, basic, JWT). Good understanding of GIT and it s process like Pull request Merge, pull, commit Methodology skills AGILE, TDD, UML Personal Skills: Excellent analytical and problem-solving skills. Excellent verbal/written communication skills. Fluent in English and the working country language Should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills. Experience in Agile (Scrum) methodologies would be a plus. Ability to adapt quickly to an existing, complex environment. Ability to quickly learn new concepts and software is necessary. PREFERED CANDIDATES: Good communication and interpersonal skills to interact with team in Europe Will be an added advantage if worked on SaaS method

Manager / Sr. Manager - Business Development

Not specified

7 - 12 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Responsible for achieving sales target for the allocated region. Deep understanding of Pharma GMP testing industry and the testing requirements of Method Development and Validation, Trace analysis (Nitrosamine, Elemental, Genotoxic, Related substances) EL Testing Packaging testing. Responsible for generating leads for all Pharma GMP analytical testing. Responsible for end-to-end sales cycle. MSc., M. Pharma, MBA in Pharma, Chemistry or Analytical Chemistry.

Senior Associate- IT (Service Desk Engineer)

Not specified

2 - 6 years

INR 12.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Reporting To: Service Delivery Manager GSC NSC Katowice - Poland Working Location: Bangalore - India OVERALL OBJECTIVES: Do you have experience in IT and want to develop your skills providing end user support for newly setup modern IT infrastructure? Are you eager to learn and assure high quality service for the end-users? We are looking for Service Desk Agent who will be first point of contact to support employees in all IT related queries. The GSC - NSC IT Infrastructure team supports the Group Service Centers and National Service Centers within Eurofins. This covers approx. 4, 000 end-users and more than 60 sites across the world. We are both building the infrastructure as well as the support team which is needed to maintain the services within the GSN and NSC scope. SPECIFIC ASSIGNMENTS : As part of the GSC - NSC IT Service Desk team you will act as primary contact to support end users regarding: Workplace related queries and issues. M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Infrastructure related problems for service provided by GSC NSC IT Teams. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Register, classify, route, follow-up and resolve request according to internal processes. As 1st Level Support Provides technical support to end-users by identifying problems, researching and answering questions, troubleshooting problems or forward them to the 2nd level support Own the incoming requests and manages escalations. Support in creation operational documents/instructions for Service Desk team. Identify and document Workarounds. Support maintenance and accuracy of Knowledge articles available for end-users via service portal. Identify candidates for Service Catalogue items based on commonly requested items by end users. REQUIRED SKILLS : An ideal candidate should have: 2+ years of experience in Service Desk agent function. Basic understanding of Azure Cloud and M365. Excellent communication and interpersonal skills. Very good command of English written and spoken. Can do approach and capability to work in dynamically changing environment. Below skills will be an advantage: Service Now knowledge. ITIL Foundation certificate. AWS Cloud knowledge.

Software Engineer

Not specified

8 - 13 years

INR 30.0 - 90.0 Lacs P.A.

Work from Office

Full Time

ob Title: Senior Software Engineer Reporting To: Manager Work Location: Bangalore Shift Timing: 3. 00 PM - 11. 00 PM IST Job Summary: As a Full Stack Web Developer at Eurofins Environment Testing, you will take on a pivotal role in designing, implementing, and maintaining robust web applications. Leveraging your expertise in Angular for frontend development and C# for API development, you will contribute to the creation of visually appealing, interactive, and high-performance web solutions. Collaborating closely with other team members, youll translate user requirements into elegant, responsive, and user-friendly interfaces, ensuring the overall success of our products. Responsibilities: 1. Develop and maintain full-stack web applications, with a primary focus on Angular for the frontend and C# for API development. 2. Collaborate with designers, product managers, and backend developers to enhance user interfaces and ensure seamless integration of frontend and backend components. 3. Write clean, efficient, and reusable code, adhering to coding standards and best practices in both Angular and C#. 4. Optimize application performance to guarantee fast loading times and provide users with a seamless experience. 5. Conduct comprehensive testing and debugging of both frontend and backend components to identify and resolve issues. 6. Stay current with the latest frontend and backend technologies, trends, and best practices through continuous research and learning. 7. Participate in code reviews to provide and receive constructive feedback for code improvements in both Angular and C#. 8. Collaborate in Agile development processes, including sprint planning, stand-ups, and retrospectives. 9. Contribute to the improvement and optimization of development workflows and processes. Requirements: 1. bachelors degree in computer science, Software Engineering, or a related field (or equivalent experience). 2. Proven experience as a Full Stack Web Developer with a strong focus on Angular (2 years of experience) and 3 Years of C# API development. 3. Proficiency in HTML, CSS, JavaScript, TypeScript, and C#. 4. Extensive knowledge of Angular frameworks and libraries, as well as experience with RESTful APIs and asynchronous data handling. 5. Familiarity with version control systems, such as GitHub. 6. Solid understanding of responsive design principles and cross-browser compatibility. 7. Strong problem-solving skills and attention to detail. 8. Excellent communication and teamwork abilities. 9. Ability to thrive in a fast-paced, collaborative environment and adapt to changing requirements. Preferred Qualifications: 1. Knowledge of web security principles and best practices. 2. Familiarity with UX/UI design principles. 3. Experience with testing frame Experience: 2 to 4 yrs. Personal Skills: The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas, working with uncertainties; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills. Quick learner, strong troubleshooting skills PERFORMANCE APPRAISAL CRITERIA : Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.

Principal Associate-IT - AD Engineer

Not specified

5 - 7 years

INR 19.0 - 24.0 Lacs P.A.

Work from Office

Full Time

Job Title: Principal Associate - IT Reporting To: Manager Work Location: Bangalore Required Good understanding of AD delegation and tier delegation model. Perform systems analysis and tuning to ensure optimal Microsoft AD infrastructure Resolves and appropriately completes assigned cases and change requests and acts as an escalation for support issues Knowledge of ADFS & Federation Protocols SAML, WS-Fed, OAuth, OIDC This role requires an in-depth knowledge of on Active Directory Federation Service & Certificate Service. Hands on On-prem AD and Azure Active directory Scripting Knowledge on PowerShell AD audit logging and soc compliance reporting Worked on any of the ITSM tools like ServiceNow Applies new solutions through research and collaboration with team and determines course of action for new application initiatives Implements new software solutions as required by the business. Ability to create technical documentation and sop Patching and deployment activities after hours as needed. Technical Experience: Manage on Prem AD and Azure Ad Manage Forest/Domain/OU/User Object management Expertise in Windows Active Directory infrastructure and related services (DNS, DHCP, SMTP, LDAP, ADLDS etc. ) Good Understanding of ADS, Group Policies, FSMO Roles, DNS Zones, Replications etc Hands on Microsoft Azure and AD related issues. Experience in Managing/troubleshooting Group policy issues. Should have worked on Enterprise application and MFA Worked on Google Cloud identities (Good to have) Primary Skills: On Prem Active directory Azure AD PKI Certificates Secondary Skills: Scripting Azure Ad connect EXPERIENCE REQUIRED: Minimum 5-7 years of professional experience in Active Directory Administration Personal profile Very good English communication skills (concise writing and orally convincing); Very good interpersonal relation skills; Able to engage and influence others in order to obtain sufficient follow up and attention. Ability to work in a complex international environment; Eager to learn and continuously develop personal and technical capabilities. Certification : Microsoft Certifications in Active directory/relevance (non-Mandate) Any cloud-based certifications (non-Mandate) Qualifications Certification ITIL Foundation V3 highly appreciated, but not mandatory Languages: Fluent English

Senior QA Engineer

Not specified

2 - 6 years

INR 11.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Job Description Shift Timing:3PM-11PM Experience: Experience between 2 to 6 yrs. Expertise in Automation Testing of Web applications Good experience in building and using automation frameworks using technologies: Java/ C#. Experience in doing in-sprint automation. Strong Automation background with experience in identifying and reviewing test cases and testing results. Ability to understand complex requirements and transform those into Test Scenarios, Test cases and Test Scripts. Proficient in Version Control tool (ex: GIT ) Good Knowledge of Manual Testing of Web and Windows-based applications. Have an excellent understanding of SDLC and STLC lifecycles. Hands-on work experience in preparing Test Strategy, Test plans and Requirement traceability matrix. Exposure to different Testing types - Sanity, Functional, Integration, Exploratory and System testing. Understanding of Agile/Scrum methodology and working experience in an Agile environment. Proficient in creating Test Reports. Should know about analyzing the Risks. Prior experience in testing LIMS would be an added advantage. Specific skills required Expertise in Automation Testing using Selenium / Specflow / BDD / Protractor. Hands-on experience in programming languages (C#, Java, Python). Experienced in Creating VM for Automation and setting up the configuration in the test suite and runners. Hands-on experience in SQL to write medium complex queries (e. g. Joins/sub-queries etc. ). Good understanding of JSON, XML, REST and experience in testing web services using POSTMAN, REST Assured, JSON Lint, SOAP UI. Experience with any defect tracking tool like Jira, TFS/MTM, Bugzilla, etc. Experience on any test management tools like TFS/MTM, ALM, etc Desirable Experience Knowledge of Performance testing. Knowledge of Security test Personal Skills: Excellent analytical and problem solving skills Excellent verbal and written communication skills Ability to articulate and present different points-of-views on various topics related to project and otherwise. Eager to learn and continuously develop personal and technical capabilities. Required Qualifications: Bachelors in Engineering, Computer Science or equivalent.

Talent Acquisition Lead/ Associate Manager, EITSI

Not specified

5 - 9 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

We are currently hiring a Lead /Associate Manager Talent Acquisition to help the organization hire top talent in a timely, efficient & cost-effective manner. Your main responsibilities will include: Driving the full spectrum of recruiting and selection activities Creating and implementing talent acquisition strategies for leadership, across career levels. Defining and driving the team to meet and exceed hiring benchmarks from quantitative and qualitative perspective such as time to fill, cost per hire, hiring manager and candidate satisfaction, sourcing channel efficiency, offer acceptance rate etc. Defining and leading projects focused on continuous improvement Staying up to date with industry trends, best practices, and emerging recruitment technologies, incorporating innovative approaches into our talent acquisition efforts. Partnering with leaders within the organization to track the ongoing hiring needs of their business Designing and driving the adoption of consistent recruiting, interviewing and hiring practices that support a strong candidate experience Managing end-to-end recruitment for senior roles Identifying and partnering with external providers as required to ensure hiring needs are met

Senior Product Sustenance Engineer

Not specified

5 - 8 years

INR 14.0 - 18.0 Lacs P.A.

Work from Office

Full Time

TITLE : Senior Support Analyst/Sustenance Engineer WORKING LOCATION :Bengaluru The Role : The main objective of this position is to maintain system functions and provide daily support to business. Responsibilities : L2 Support for multiple applications by oneself and together with the team. Analysing the issues and resolving the same, proposing a workaround to maintain business continuity and ensuring minimum business downtime. Identifying the critical issues and taking prompt and effective actions spontaneously. Discuss with users and prioritize the tickets or enhancement for application releases. Providing Weekly and Monthly incident reports to manager. Communicate workarounds till the issue/work order gets complete/resolve. Raising issues to development team and working with them closely for permanent fixes. Test the new features and functionality in the application. Collaborate with Story owners, business analysts, application architects, deployment team(s) to support fit-for-purpose functions. Provide training and supporting documentation to end users Develop working relationships within the wider Eurofins IT community and with internal customers. Embrace Agile practices. Years of Exp : 5 to 8 years REQUIRED EXPERIENCE AND SKILLS: Personal Skills: Very good English communication and interpersonal skills in an international environment. 5+ years experience as L2 support engineer. Self-motivated and driven to achieve professional success in client environment. Willing to learn new technologies, processes and functional areas. Technology skills: Experience in MS SQL programming is preferred. Experience with Visual Studio environment. Proficient in using IDE, such as VS2017/2019 or VS Code. Familiar with Source code management tool, such as TFS (Azure)/Service Now Will be advantage to know following: - ASP. NET or ASP. NET Core or C#. HTML, JSON and Front-end MVC is a plus. Front-end framework, such as Angular or React.

Business Development Manager

Not specified

4 - 8 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Drive business development for preclinical CRO services. Manage Indian pharma accounts, pitch services at the right stage. Conduct at least 10 client meetings per month. Strong networking, relationship management farming skills. Proficiency in CRM agreement execution.

Module Lead

Not specified

9 - 11 years

INR 17.0 - 21.0 Lacs P.A.

Work from Office

Full Time

Job Description 9 to 11 years of experience with developing end-to-end web applications using Microsoft stack of technologies. Strong working knowledge of Web application development using . NET, C#, MVC, WebAPI, . NET Core Strong Working knowledge of Angular 13 or above, JavaScript, TypeScript, jQuery, HTML5 and CSS3. Good to have knowledge on Azure Development. Experience on development using Azure Components is a Bonus. Good to have experience in understanding Azure App Services. Good working knowledge of MSSQL - SQL etc. Experience with usage of TFS Familiar UI testing and Unit Testing (MS Test/ Jasmine/ MOQ/ NUnit/ Karma etc. ) Good understanding of object-oriented programming (OOP) Strong working knowledge of SOLID principles and design patterns that includes Creational, Structural, Behavioral Strong experience in designing and working with n-tier architectures Able to provide technical recommendations and solve technical problems Should have working knowledge on Code review that includes, raising code review, resolve comment reviews, Closing code reviews. Should be aware of best practices in programming, front-end and backend. Should know how to troubleshoot performance-related issues, how to write efficient code and query, how to use SQL profiler Should have worked on at least one SOA (Service Oriented Architecture) project Should have worked in an AGILE practice methodology (preferably SCRUM) Desirable Experience Strong skills in frontend development technologies like Angular, Html, Javascript, CSS etc Strong orientation towards writing clean/performant code, applying design/SOLID principles and OOPS concepts with Microsoft technologies. Required Qualifications: Bachelors in Engineering, Computer Science or equivalent Personal Skills: The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas, working with uncertainties; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills. Quick learner, strong troubleshooting skills Im interested

L3 Support Specialist

Not specified

5 - 8 years

INR 11.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Eurofins IT Solutions, Bengaluru, Karnataka, India With 36 facilities worldwide, Eurofins BioPharma Product Testing (BPT) is the largest network of bio/pharmaceutical GMP product testing laboratories providing comprehensive laboratory services for the worlds largest pharmaceutical, biopharmaceutical, and medical device companies. This role reports to a Manager. Required Experience and Skills Experince: 5 Years to 8 Years L3 support specialists are experts who handle complex technical issues, conduct root cause analysis, and provide solutions, often acting as subject matter experts. They support L1/L2 teams, manage incidents/problems, and execute non-standard changes, ensuring smooth and reliable IT operations. L3 specialists require a strong understanding of IT infrastructure, systems, and applications on Azure platform. L3 specialists tackle complex issues that L1 and L2 teams cannot resolve, requiring in-depth technical knowledge and problem-solving skills.

Lab lead /Associate Director

Not specified

15 - 20 years

INR 35.0 - 42.5 Lacs P.A.

Work from Office

Full Time

Job description: Must be 15-20 year of experience, should be handles a team of 20-30 peoples. Job description: Responsible for following the cGMP GLP, Safety norms and adhere to company s policy. Responsible for managing the Laboratory Operations, Planning, troubleshooting technical issues related to Method Development, Validations of various techniques used in Pharma testing. Responsible for the Day-to-Day activities of the lab, GLP/GMP, adherence to best practices, guidance to team, customer relationship, attending escalation meetings, maintaining the lab related data, project status, Issue resolution etc. Responsible for the review of key Analytical documents generated during the analysis, ensuring the quality of documents in terms of scientific content, interpretation, observations, final conclusion etc. are upto mark meeting the regulatory standards. Responsible for the approval of technical and quality related procedures and results /reports. Responsible for capability/feasibility confirmation for the enquiries from Business development team and customers with respect to all the service offerings of BPT. Working closely with BD team on providing quotes and addressing any follow up queries. Responsible for the Qualification of new instruments / equipment. Should ensure use of instruments/equipment s meeting established performance specification and are properly calibrated and maintained. Should ensure training of the team members in order to execute the assigned responsibilities right first time adhering the Sop s and compliance requirement. Should follow GDP for documentation and ALCOA principals on data integrity. Responsible for the prompt investigation of abnormal observations of OOS, Deviation, Laboratory errors, instrument malfunctioning etc. or obvious error occurred during the analysis in coordination with Group Leader and Quality Assurance. Should be responsible for initiating and completing the activities related to change controls as per the SOP. Responsible for participating actively in Audits as a representative for analytical team and to provide CAPA for the observations if any within the stipulated time. Skills Required: 17-18 years in Quality Control, Analytical R D of Drug Substances / Drug Product manufacturing company or in CRO environment Excellent technical, problem-solving, writing, influencing, people leadership and communication skills. Willingness to adapt to rapidly changing scientific and regulatory environments. Experience in troubleshooting of the instruments like LCMS, GCMS, ICPMS, XRD, PSD, HPLC, GC, Dissolution, etc., Prior experience in facing regulatory audits like USFDA/EMA etc is must. Knowledge of regulatory strategies or filing of NDA, ANDA s, DMF etc . so as to understand the client needs and expectations. M.Sc - Analytical Chemistry /Organic Chemistry/General Chemistry/Industrial Chemistry

Principal Software Engineer

Not specified

7 - 10 years

INR 20.0 - 24.0 Lacs P.A.

Work from Office

Full Time

POSITION TITLE (ENGLISH): Principal Software Engineer REPORTING TO: IT Development Manager REPORTING LOCATION: Bengaluru WORKING LOCATION: Bengaluru SUMMARY OF POSITION AND OBJECTIVES: Smart software engineer required to work as a scrum team member in developer role with good programming/analytical skills and to deliver high quality product. Should be willing to scale up on the technical skills as deemed by the program. POSITION & OBJECTIVES : Job description: Principal Software Engineer as part of the respective scrum team should have the ability to analyze, code and deliver tasks as planned with defined quality. . Also appreciate to have the ability to learn and acquire new technology skills as a long term objective. This role expects the candidate to work closely with the scrum team effectively understand the requirements and think through all possible use cases and deliver a quality code per the defined standard and timelines. EVOLUTION: What we offer: A launch pad into various senior management opportunities - within the many business lines of Eurofins globally - or into the management hierarchy in our different corporate functions. The opportunity to grow your project management skills in a demanding, fast growing organization. A chance to become part of a highly motivated international team of professionals. In a fast growing group, successful leaders are frequently being offered increased areas of responsibility QUALIFICATIONS AND EXPERIENCE REQUIRED: Profile description: Requirements: Experience: 7- 10 years of experience with developing end to end solutions using . Net Technologies. Strong working knowledge on server side development (ASP. NET MVC, . Net Core) Good working knowledge of MS SQL, Performance Optimization of queries. Good experience in designing and working with n-tier architectures. Hands-on experience in unit testing (NUNIT) Working knowledge of Angular, HTML5 and CSS3 technologies Should have worked on at least one SOA (Service Oriented Architecture) project Good understanding of UML , object-oriented programming (OOP) and Object Oriented Design principles Strong knowledge of software implementation best practices Should have worked in an AGILE practice methodology (preferably SCRUM) Able to provide technical recommendations and solve technical problems Must be a quick learner and should be able to mentor the team members Good Analytical and Problem solving Skills Technology skills: Strong and proven background in Information Technology Strong knowledge on Design, Solid principles, Design patterns, documentation of design using UML. Unit testing : NUNIT Angular, Jquery, Javascript, HTML5 and CSS3 technologies SQL Server Technology - Nice to have: Azure or AWS platform knowledge Experience in Azure DevOps, PowerShell Linux and MySQL knowledge Working knowledge of ESB or Message Queuing (MSMQ) is an added advantage TDD/ATDD (Fitnesse preferred). Experience in mentoring developers Methodology skills AGILE Development (Scrum) Personal Skills: Excellent analytical and problem-solving skills Excellent verbal/written communication skills. Fluent in English and the working country language Should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills Ability to work in a complex international environment Experience in Agile (Scrum) methodologies would be a plus. Ability to adapt quickly to an existing, complex environment. Ability to quickly learn new concepts and software is necessary Should be able to mentor the team members and able to review their code and suggest best solutions wherever applicable. PREFERED CANDIDATES: The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills to interact with team in Europe International work experience

Principal Software Engineer

Not specified

6 - 10 years

INR 19.0 - 24.0 Lacs P.A.

Work from Office

Full Time

The Role : The position shall manage the group of developers technically in Dublin, to develop one or more high quality eCommerce products (Microsoft based tech stack) and related mobile application for the Primary Eurofins eCommerce Portal. Product is developed in coordination with the India & Europe Team. Responsibilities : The role has ultimate responsibility for the assigned project(s) and manages all aspects of delivery including definition, planning, monitoring, customer satisfaction and others aspects of an agile product development. This role is more of a hands-on Development Manager who will have the total accountability and responsibility for delivering with highest quality (minimum defect leakage and density) and within the said cost/time. Some of the responsibilities are listed below; however these are not the exhaustive set of responsibilities. Deliver high quality shippable product as per the scope of the program. Should ensure that the quality is measured, monitored and improved with every release. Manage team of Developers technically and ensure that all best practices of software engineering is implemented. Oversee planning, daily stand up meetings, reviews, retrospectives, sprint and release planning, demos and other agile project related meetings. Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback. Report (or contribute in preparing the status report) to Sr. management Assess project issues and identify solutions to meet productivity, quality and customer goals

Senior QA Test Engineer

Not specified

3 - 6 years

INR 11.0 - 16.0 Lacs P.A.

Work from Office

Full Time

POSITION TITLE (ENGLISH): Senior QA Test Engineer- Automation REPORTING TO: QA Manager REPORTING LOCATION: Bengaluru WORKING LOCATION: Bengaluru (B4) SUMMARY OF POSITION AND OBJECTIVES: Eurofins is developing an eLIMS-NG product (Eurofins Laboratory Information Management System, the Next Generation), a comprehensive and integrated suite of tools and applications to support testing business in our laboratories worldwide. The main objective of this position is to plan, design, develop and execute the test suite to identify major defects early during the STLC and develop automation scripts where required to bring maximum ROI. POSITION & OBJECTIVES : Responsibilities Mandatory Develop test automation scripts using C#, Selenium, Protractor Assist with enhancing the automation test framework by supporting a continuous integration environment with an automated smoke and regression test suite. Participate in the refinement of user requirements associated with new product features and updates to existing product features by providing testing-related input. Document test cases which will be used throughout the testing life cycle: end-to-end, sanity testing and regression testing. Participate in reviews of test case design, test case coverage and script design with project stakeholders. Engage with Product owner and functional analyst to clarify the requirements and strengthen the test suite. Identify gaps in test coverage. Perform root cause analysis of escape defects and write test scenarios to fill the gap. Must have knowledge on Web API testing (say using Postman or any API tools) Must have SQL skills to write join and sub queries to validate the test results using the underlying database. Execute, monitor, and analyze test results by aligning test case coverage to organization metrics. Track, manage and resolve defects using TFS. Coordinate issue resolution as required with broader team of QA, Developers and Product Management Carry out functional testing where automation is not possible. Agile/Scrum method of development. Technical Knowledge 3 to 6 years of experience in automation testing using C#, Java, Python Experience in testing API/web services using any API tools (e. g. Postman). Experience in test case design using various testing techniques. Good knowledge of SQL Good to have: Exposure to Performance testing tools and processes - LoadRunner, JMETER, Visual Studio Load Test, etc. Personal Qualities Excellent analytical and problem-solving skills. Excellent verbal and written communication skills to converse with various teams (PO, Dev, Release/Deployment, Product Management, Leadership team, etc. ) What we offer: Opportunity to develop a world class IT product, which will be used worldwide for testing for life. A launch pad into various opportunities - a chance to become part of a highly motivated international team of professionals. Gamut of employee benefits including food, transport, hybrid working, and an attractive salary package.

Senior UX designer

Not specified

4 - 8 years

INR 14.0 - 19.0 Lacs P.A.

Work from Office

Full Time

POSITION TITLE : Senior Software Engineer REPORTING TO : Manager REPORTING LOCATION : Bangalore WORKING LOCATION : Bangalore Shift timing:3PM-11PM Primary Responsibilities : Here are some specific responsibilities that this role requires: Translate concepts into wireframes and mock-ups that lead to intuitive user experiences. Design and deliver these wireframes and mock-ups. Take a user-centric design approach and rapidly test and iterate your designs. Make strategic design and user-experience decisions related to core, and new functions and features. Collaborate with other team(s) and stakeholders. Adopt the designs to the larger application theme and improve the user experience Skills required: A solid grasp of user-centered design and testing methodologies, subsystems and usability and accessibility concerns. Ability to work with business stakeholders to understand detailed requirements and design complete user experiences that meet product needs and vision Extensive experience in using UX design best practices to design solutions and deep understanding of responsive design Ability to clearly and effectively communicate and document design processes, ideas and solutions to teams Be open to receive feedback and constructive criticism. Preferred Qualifications: Bachelors in Engineering, Computer Science or equivalent. At least 6 years of UX design experience and at least 2 years of experience in designing complex solutions/screens Stack: Expertise in UX software such as adobe XD, Balsamiq, Sketch, Figma and the like Web based platform Personal Skills Strong knowledge of software implementation best practices Excellent analytical and problem-solving skills Excellent verbal/written Communication, Interpersonal and Presentation skills. And can explain complex functional/technical concepts with ease (via diagrams, flowcharts, etc. , ). Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship skills Candidate to have a do-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details, and quality. Able to provide technical recommendations and solve technical problems Ability to adapt quickly to an existing complex environment. The ability to quickly learn new concepts and software is necessary The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details, and quality. Good communication and interpersonal skills to interact with the team in Europe & India

Principal Software Engineer

Not specified

8 - 10 years

INR 20.0 - 24.0 Lacs P.A.

Work from Office

Full Time

REPORTING TO: Senior Manager OVERALL OBJECTIVES Eurofins is currently accelerating the deployment of standard processes across its Laboratories. Eurofins has initiated several group programs. One of them is the eLIMS First Generation Standard program. One of its key projects is to create an Integration platform for the main Laboratory Information Management System in Eurofins (eLIMS). This integration platform will enable to integrate eLIMS (data centric application) with other corporate applications (CRM, ComLIMS, EOL, AX), with external applications (B2B with Customers) and with other eLIMS (Sub Contracting Protocal between Eurofins Labs). The transportation of messages will be undertaken by the Messaging bus (called ERMS). The routing and the transformation of messages produced/consumed by/from eLIMS will be made by several intelligent connectors. The candidate is expected to: Deliver high quality IT software by oneself and together with the PSL team (including design, code, tests, documentation); Promote high quality engineering of the target solutions; Embrace Agile practices; Use sound software engineering practices and state-of-art development methodologies - so-called Agile - so as to ensure superior quality. Create and maintain technical and operational documentation that describes program code, logic, changes, and corrections for assigned functions. Develop working relationships within the wider Eurofins IT community and with select Eurofins user groups. The Role: The position shall manage the group of developers technically in Bangalore, to develop one or more high quality PSL products (Microsoft based tech stack) . Product is developed in coordination with the India & US Team. Responsibilities : The role has ultimate responsibility for the assigned project(s) and manages all aspects of delivery including definition, planning, monitoring, customer satisfaction and others aspects of an agile product development. This role is more of a hands-on Development lead who will have the total accountability and responsibility for delivering with highest quality (minimum defect leakage and density) and within the said cost/time. Some of the responsibilities are listed below; however these are not the exhaustive set of responsibilities. Deliver high quality shippable product as per the scope of the program. Should ensure that the quality is measured, monitored and improved with every release. Manage team of Developers technically, and ensure that all best practices of software engineering is implemented. Oversee planning, daily stand up meetings, reviews, retrospectives, sprint and release planning, demos and other agile project related meetings. Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback. Report (or contribute in preparing the status report) to Sr. management Assess project issues and identify solutions to meet productivity, quality and customer. Interact in a constructive manner with Business Analysts in order to: Estimate the complexity and the workload; Choose the most appropriate technical solution to meet the user requirements; Reach the optimal requirement artifact that will lead to a working software solution. Interact in a constructive manner with other IT teams. Master and apply team technologies and processes, and take active part in creating Eurofins and team success. REQUIRED EXPERIENCE AND SKILLS: Experience: Overall 8-10 years in experience in IT Application/Software Development field. Good and hands-on knowledge of Agile adoption is mandatory. Highly assertive and ability to drive the onsite teams to seek information or clarification. Self-Managed and highly independent. Healthcare or life science domain will be highly preferred. Technology skills: Strong and proven background in Information Technology. Strong working knowledge of . NET, C#, . NET Core , MVC, Web Services, WCF Rest and Web API Working knowledge of Angular, JavaScript, HTML 5 and CSS 3, Bootstrap technologies Working knowledge of MS SQL Databases Experience with usage of TFS/Azure DevOps Strong experience in designing and working with n-tier architectures Working knowledge of ESB or Message Queuing (MSMQ). Should have working knowledge on Code review that includes, raising code review, resolve comment reviews, Closing code reviews. Microservices is an added advantage. Methodology skills AGILE, TDD, UML Other skills: Prior experience in industrial settings, and especially with Laboratory processes, is a plus. Personal Skills: Excellent analytical and problem solving skills Excellent verbal/written communication skills. Fluent in English and the working country language Scrum values : Commitment, Focus, Openness, Respect, Courage Ability to work in a complex international environment Experience in Agile methodologies would be a plus. PERFORMANCE APPRAISAL CRITERIA: Coverage of functional requirements Timely delivery of expected work products. Quality of the design, code and documentation of her/his direct contributions and of contributions from the Software Developers working with her/him. Team spirit to contribute to the sprints success

Major Incident Manager

Not specified

5 - 9 years

INR 13.0 - 17.0 Lacs P.A.

Work from Office

Full Time

POSITION TITLE (ENGLISH): Major Incident Manager REPORTING TO: Manager REPORTING LOCATION: Bangalore, India WORKING LOCATION: Bangalore, India NUMBER OF FTEs UNDER RESPONSIBILITY: 18 Job description: Job Summary : The Major Incident Manager is responsible for ensuring the effective and efficient management of major incidents, minimizing the impact on business operations, and restoring services within the agreed timelines. This role requires a high level of coordination, communication, and technical expertise to drive incident resolution across multiple teams and ensure that all stakeholders are kept informed throughout the process. Key Responsibilities : Lead and manage the end-to-end lifecycle of major incidents, ensuring fast resolution while minimizing business disruption. Act as the primary point of contact for all major incidents, collaborating with technical teams and stakeholders to diagnose and resolve issues quickly. Ensure the application of incident management best practices, processes, and policies. Facilitate and coordinate incident war room calls, ensuring effective communication and collaboration between all involved parties. Identify root causes of major incidents and collaborate with problem management teams to drive long-term resolutions. Ensure that Incident records are thoroughly documented, and all actions are logged accurately. Provide regular updates to senior management and key stakeholders on incident status, progress, and resolution timelines. Drive continuous improvement initiatives to enhance incident management processes and reduce recurrence of major incidents. Track and monitor post-incident reviews, ensuring follow-up actions are implemented. Develop and maintain major incident reports and metrics for performance analysis and process improvement. Work closely with the Change, Problem, and Service Delivery teams to ensure alignment and effective incident resolution. Develop and maintain incident communication templates and escalation protocols. Required Skills and Qualifications : Proven experience in IT service management, specifically in a major incident management or IT operations leadership role. Strong understanding of ITIL framework, particularly in Incident, Problem, and Change Management processes. Exceptional communication skills, both written and verbal, with the ability to communicate complex technical issues clearly to non-technical stakeholders. Experience managing high-pressure situations and leading incident resolution in time-sensitive environments. Strong analytical and problem-solving skills, with the ability to identify issues and drive resolution quickly. Ability to work collaboratively in cross-functional teams and coordinate with various departments (e. g. , technical teams, business stakeholders, etc. ). Knowledge of IT service management tools such as ServiceNow, BMC Remedy, or similar. Ability to remain calm under pressure, demonstrate strong leadership, and maintain control during critical situations. Familiarity with monitoring tools and diagnostic systems that aid in incident detection and resolution. ITIL certification (preferred). Desired Skills : Experience in leading post-incident reviews and root cause analysis. Ability to influence and drive decisions in high-stakes situations. Experience in disaster recovery or business continuity planning. Education and Experience : Bachelors degree in Computer Science, Information Technology, or a related field (preferred). 5+ years of experience in incident management, IT service management, or IT operations. Working Conditions : Flexibility to work in a 24/7 environment, including weekends and holidays as required. Occasional on-call availability for critical incidents.

Module Lead

Not specified

5 - 8 years

INR 7.0 - 10.0 Lacs P.A.

Work from Office

Full Time

TITLE : Module Lead REPORTING TO: Manager WORKING LOCATION : Bangalore, India The Role : The position shall manage the group of developers technically in Dublin, to develop one or more high quality eCommerce products (Microsoft based tech stack) and related mobile application for the Primary Eurofins eCommerce Portal. Product is developed in coordination with the India & Europe Team. Responsibilities : The role has ultimate responsibility for the assigned project(s) and manages all aspects of delivery including definition, planning, monitoring, customer satisfaction and other aspects of an agile product development. This role is more of a hands-on Development Manager who will have the total accountability and responsibility for delivering with highest quality (minimum defect leakage and density) and within the said cost/time. Some of the responsibilities are listed below; however, these are not the exhaustive set of responsibilities. Deliver high quality shippable product as per the scope of the program. Should ensure that the quality is measured, monitored and improved with every release. Manage team of Developers technically and ensure that all best practices of software engineering are implemented. Oversee planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other agile project related meetings. Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback. Report (or contribute in preparing the status report) to Sr. management Assess project issues and identify solutions to meet productivity, quality and customer goals REQUIRED EXPERIENCE AND SKILLS: Experience: Overall 10+ years in experience in IT Application/Software Development field. Lead and contribute to the delivery of high-quality software by oneself and together with the team (including design, code, tests, documentation), Good and hands-on knowledge of Agile adoption (concept of delivering MVP) is mandatory. Good to have handled at least 2 eCOM or e-Portal development projects including its deployment and maintenance. Additional knowledge of delivering multi-platform mobile apps is an advantage. Good to have working experience in US, UK or Europe for at least 2 years (should have stayed onsite for extended period). Highly assertive and ability to drive the onsite teams to seek information or clarification. Self-Managed and highly independent. Develop working relationships with existing application teams. Technology skills: Strong and proven background in Information Technology. Working knowledge of Angular 16 or later, Typescript for building and managing front-end applications. Solid working knowledge of HTML, CSS, Tailwind CSS, Bootstrap, and best practices for responsive design. Experience with testing frameworks, particularly Jest, Karma, Playwright and Storybook, for ensuring high-quality and maintainable code. Proven ability to troubleshoot and resolve issues related to code performance and optimization. Good understanding of CI/CD pipelines and SonarQube. Basic understanding of containerization using docker. Knowledge of OWASP security guidelines and best practices. Good understanding of AuthN and AuthZ techniques like (windows, basic, JWT). Good understanding of GIT and it s process like Pull request. Merge, pull, commit. Methodology skills AGILE, TDD, UML Personal Skills: Excellent analytical and problem-solving skills. Excellent verbal/written communication skills. Fluent in English and the working country language Should be a self-motivated, independent, detail oriented, responsible team-player and exhibit exceptional relationship management skills. Ability to work in a complex international environment. Experience in Agile (Scrum) methodologies would be a plus. Ability to adapt quickly to an existing, complex environment. Ability to quickly learn new concepts and software is necessary. PREFERED CANDIDATES: Good communication and interpersonal skills to interact with team in Europe BE Computer Science/MCA or any other bachelor s degree with the right experience Will be an added advantage if worked on SaaS method

Product Sustenance Engineer

Not specified

4 - 8 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

Application Support Analyst India As Application Support Analyst for Eurofins Food and Water Testing UK, your role involves ensuring the smooth operation and optimization of the LIMS software and Eurofins IT applications. You will be handling day-to-day support desk incidents, bugs and reporting system. Adhering to incident SLAs, support processes and working with a set of local business analyst team and global development team for incidents and developments. This position is ideal for someone with application support background and looking to build and expand their knowledge around tightly integrated LIMS application, instrumentations in a laboratory setup. The role is in India (Bangalore) and may require some travel to other Eurofins Sites. There will be a mix of home and office-based working. This position reports to the Application Support Manager for Food and Water Testing UK & Ireland. Key duties as Application Support Team Lead include: Comprehend business requirements and use cases pertinent to food and water testing, engaging with relevant users to report and address incidents and service requests as needed. Responsible for Live Incident, service requests, maintenance of live services. Collaborate with the Application Support Manager and business teams to efficiently triage and prioritize tickets, gaining insights before initiating the resolution process. Identifying recurring support queries and providing analytics/KPI s back to development and the business Conduct thorough root cause analyses on each incident ticket before its closure, ensuring comprehensive resolution. Adhere to incident management processes, priorities, and service level agreements (SLAs) for each support ticket. Ensure that incident tickets undergo rigorous testing, impact assessment for cross-functional implications, and proper sign-off before production release. Support the Application Manager in tracking incident trends and providing insights for conclusive actions. Collaborate closely with the global LIMS support team to ensure timely resolution of incidents. Integrate LIMS with other relevant systems to ensure seamless data flow and interoperability. Collaborate with IT teams to plan and execute LIMS upgrades to leverage new features and improvements. and interoperability. Ensure the accuracy, integrity, and security of data within the LIMS, implementing data validation and quality control measures. Investigate and troubleshoot technical issues related to the LIMS, providing timely resolutions to minimize disruptions in laboratory operations. Collaborate with vendors if necessary to address complex technical challenges. Provide first-line support to end-users, addressing LIMS-related issues, inquiries, and troubleshooting problems. Guide laboratory staff on proper system usage and assist with any technical difficulties they encounter. Log and track incidents reported by users, ensuring timely resolution and effective communication regarding issue status. Collaborate with other IT support teams or vendors as needed to escalate and resolve complex issues. Conduct training sessions for new users or existing staff members to ensure they are proficient in using LIMS functionalities. Assist in the configuration of the LIMS system based on the laboratorys requirements and workflows. Work with LIMS administrators and developers to implement changes and updates as needed. Essential Skills Strong application support background. 2 years+ Some experience of cross functional global, regional, local support team Experience of Microsoft SQL Experience supporting, working on incidents, documenting root cause analysis. Good Communication Skills Beneficial Skills Experience in VB/Scripting Experience in Lab environment Experience In Crystal Reports Experience in SSRS, BI Tools

Senior Associate - IT (SysOps)

Not specified

4 - 7 years

INR 6.0 - 9.0 Lacs P.A.

Work from Office

Full Time

REPORTING TO: Senior Manager REPORTING LOCATION: Bangalore WORKING LOCATION: Bangalore SUMMARY OF ROLE AND OBJECTIVES: As a Systems Engineer, you will be responsible for managing and maintaining our infrastructure. With a focus of automation or permanent fix on issues. You must be able to work in and adapt to a fluid, fast-paced environment. You must have strong communication, collaboration, and technical skills. ROLE & OBJECTIVES : Specific Assignments: Setup and maintain cloud/OnPrem Infrastructure: Maintain existing systems in the cloud Monitor the health of all systems in the cloud & On Prem system Check that all systems are complaint to company standards Administrate the cloud permissions and support segregated Sites/Zones Work in a team of engineers distributed over multiple locations Good Knowledge on Windows/Linux Troubleshooting Monitor platforms from an availability, security and performance aspect Share your knowledge and expertise within the company Required Proficiency in Windows Server, Linux, and Patching Understanding of TCP/IP, DNS, DHCP, Knowledge of scripting languages like PowerShell, Bash, or Python to automate tasks. Basic knowledge of database systems like SQL Server, MySQL, or Oracle. Experience with monitoring tools like site 24x7 or any tool Hands on Experience in Azure Cloud, GCP is good to have Good Knowledge in VMware vSphere (ESXi and vCenter) Worked on Incident/Request management tool like Service Now Understand the applications and Dependencies in terms of services, infra resources. Ability to come up with new technologies, methods and ideas, and guiding the team for further implementations. EXPERIENCE REQUIRED: 7+ years of Infrastructure management with minimum of 2 Years in Azure/GCP Cloud Primary Skills Azure Mandatory ( Windows Linux OS Skills) Scripting/Automation VMware (Good to have and will be exempted if candidate is very strong in Azure) Secondary Skills Windows/Linux Patching Active Directory Knowledge Soft Skills Problem-Solving: Ability to diagnose and resolve server-related issues efficiently. Communication: Clear communication skills to interact with team members and users. Attention to Detail: Keen eye for detail to ensure system configurations are correct. Time Management: Ability to prioritize tasks and manage time effectively. Teamwork: Collaborative mindset to work with other IT professionals and departments. Certification: Microsoft Certified: Windows Server (various levels) VMware Certified Professional (VCP) Cloud certifications in Azure/GCp public cloud (Good to Have) Qualifications Certification ITIL Foundation V3 highly appreciated, but not mandatory Languages: Fluent English

Product Support Specialist

Not specified

1 - 3 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

POSITION TITLE: Product Support Specialist REPORTING TO: SENIOR MANAGER REPORTING LOCATION: BENGALURU WORKING LOCATION: BENGALURU SUMMARY OF POSITION AND OBJECTIVES: The Product Sustenance Engineer is responsible for IT application support activities including maintenance, administration, and Level 2 support. They will work closely with the SPOCs of various companies of Eurofins and Business Analysts, Infrastructure Support, Developers and Testers of the D365 CRM Application and Services; and ensure timely and efficient resolution of IT application-related incidents and service requests, while supporting Change and Problem management process. Job description: Provide Level 2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support on Application and its interfaces. Operate within the program s service level agreements in order to solve customer issues and satisfy the requests. Drive all owned tickets towards closure with high customer satisfaction. Primarily handle user access management and data management (importation, update, migration etc. ) requests. Troubleshoot Application and coordinate with multiple teams to solve the issues. Develop good knowledge on the supported application(/s) and keep up to date with the new features, enhancements, and bug fixes with each release by internal Application Development team. Co-ordinate with senior L2 and L3 support members on logging bugs on the application by providing all the necessary steps to reproduce. Co-ordinate with Business Analysts on initial analysis on prospective change requests. Contribute to the knowledge base for easy management of frequently asked questions and repetitive service requests. Provide trainings to Super Users on demand basis to train on the application usage and participate in Webinars and Q&A sessions to build a strong Super User Community. Available to work during a few of the planned weekends with new scope go-lives. Basic knowledge of troubleshooting related to IIS troubleshooting, event viewer logs from Windows server and an understanding of single sign on. EXPERIENCE REQUIRED: 1 to 3 years of experience in application support or any related IT domain. Excellent analytical and problem-solving skills. Excellent verbal and written communication and interpersonal skills. Experience in supporting Microsoft D365 CRM (on premise or online) is a plus. Experience in ITIL framework to assist in day-to-day operations is a plus. Experience in working with cross functional teams spread across geographies is a plus. Profile description: An ideal candidate would be someone who: communicates clearly and effectively in verbal as well as in written communications. has a strong sense of ownership and ability to follow tasks through to completion. works seamlessly within a team as well as manage individual tasks. is customer focused and goal orientated with a keen attention to detail. can explain topics in a clear and understandable manner to non-technical stakeholders.

Principal Software Engineer

Not specified

6 - 9 years

INR 19.0 - 24.0 Lacs P.A.

Work from Office

Full Time

Responsibilities, Experience and Skills Required: 6 to 9 years of experience Proficient in design, development and implementation of end-to-end web applications using Microsoft stack of technologies. Integrate browser-based applications with existing services. Work closely with customers and co-workers globally to understand business requirements and implement new solutions Responsible for quality of deliverables and advocate of FURPS (Functionality, Usability, Reliability, Performance and Supportability) Owning the quality of code, UT coverage and technical documentation Deep expertise in designing and working with n-tier architectures Strong object-oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class-level interfaces Good understanding of multiple tech solutions and ability to pick the correct one for the given situation Experience in building web applications using . NET, C#, Asp. net, MVC, WebAPI, Angular 2 or above Good working knowledge of Cosmos DB Experience in UI testing and Unit Testing (MS Test/ Jasmine/ MOQ/ NUnit/ Karma etc. ) Strong knowledge of object-oriented programming (OOP) Strong working knowledge of SOLID principles and design patterns that includes Creational, Structural, Behavioral Working knowledge Authentication and Authorization [Plus OAuth2, OpenIDC etc. ] (5+) Should have worked in an AGILE practice methodology (preferably SCRUM) Required Qualifications: Bachelors in Engineering, Computer Science or equivalent. Personal Skills: The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas, working with uncertainties; and the discipline to pay attention to deadlines, details and quality. Good communication and interpersonal skills. Quick learner, strong troubleshooting skills

Manager - Lean Operations & ESG

Not specified

6 - 9 years

INR 17.0 - 22.0 Lacs P.A.

Work from Office

Full Time

Job Description Requirements / Prerequisites Has Lean implementation and change management experience, preferably in a lab/ pharma/ life sciences context Has or can acquire deep knowledge of local lab processes and resources, and has quick learning ability, excellent influencing & project management skills Has been a responsible Project Manager on an end-to-end Lean transformation under the coaching of a Lean Program Leader Has successfully delivered key training modules during the Lean project Has the ability to coach and steer local lab teams in Lean transformations and continuous improvement initiatives Has successfully completed Lean certification from a reputed institute Roles & Responsibilities Acquire deep knowledge of local lab processes and resources, assess and arrive at cost reduction / Lean opportunities Prepare and manage local Lean implementation roadmap Promote Lean methodology by circulating regular snippets on lean tools and techniques Carry out the Lean projects / transformations independently with zero conflicts by utilizing change management and project management skills Manage performance management infrastructure, namely the definition, tracking and reporting of KPIs, adequate structure of meetings and performance dialogues and definition and implementation of corrective action Coach/ train local Lean teams in Lean methodology and toolset inline with the Lean Academy curriculum or local requirements Work with Global teams and coach / steer local lab teams in Lean transformations and continuous improvement initiatives Independently manage IDEA generation program from generation until implementation and ensure sustenance Implement and sustain 5S in relevant businesses / locations Implement Daily Management and Kaizen circles in relevant businesses and locations Conduct internal satisfaction surveys for relevant departments / sections to understand the scope for improvements in stakeholder satisfaction and implement appropriate corrective actions Conduct new joiners induction as per HR s calendar Present the completed projects locally as well as globally during the Lean Network calls for wider awareness and horizontal deployment Participate in development of training modules and methodology Document and share best practices

Research Scientist

Not specified

7 - 8 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Extractable and Leachable analysis experience in CCS as per USP monograph and medical devices testing as per ISO guidelines Operational/ handling experience in GC-MS/MS, LC-MS/MS, ICPMS and maintaining the data management system. Handling and processing of the data from GCMS and LCMS. Must have Masshunter or equivalent software experience. Experience in Method development by LC-MS and GC-MS. Interpretation of mass spectra and proposing probable structures for impurities. Preparation and Implementation of SOP s related to E& L , general laboratory processes and best guidance. Good knowledge of 21 CFR part 11, Data Integrity principals, good documentation practices in cGMP lab. Good laboratory practices/ documentation/ implementation of SHE rules. Excellent team player and execute day-to-day activities to complete the time bound tasks. Minimum 7-8 years of experience in analytical lab handling MS instruments and data review Excellent team player , communication, compliance knowledge is must.

Senior Software Engineer

Not specified

8 - 13 years

INR 18.0 - 90.0 Lacs P.A.

Work from Office

Full Time

Requirements: Mandatory : 4 to 7 year of experience with developing end to end software using Microsoft Stack of Technologies. Proficient in C#, . NET, Web APIs, LINQ, Entity Framework, SQL queries. Experience working on at least one SOA or microservices architecture style product. Good understanding of UML, object-oriented programming (OOP) and Object Oriented Design principles. Experience working on implementing non functional requirements related to reliabiliy and performance and addressing architecture concerns. Strong knowledge of software development best practices. Passion for code quality to write well-factored, optimized and unit tested code. Knowledge about performance management to prevent performance issue in C# or SQL. Excellent debugging skills to troubleshoot issues reported from lower and higher environment. 2 year experience leading 2-4 software engineers to provide technical inputs and guide them through the implementation. Preferred but not mandatory: 1). WPF experience and/or Knowledge 2). Experience working with Scrum in Scaled agile team environment. 3). Experience with ATDD / TDD (Fitnesse for the ATDD or Postman would be a plus) 4). Experience building applications with Microsoft Azure Personal Skills: Excellent analytical and problem solving skills Excellent communication skills - written and verbal to work with people from different disciplines and geographies Self-motivated, independent, detail oriented, responsible team-player Ability to work in an international environment

Data Review Specialist

Not specified

0 - 2 years

INR 10.0 - 14.0 Lacs P.A.

Work from Office

Full Time

Applies GMP/GLP in all areas of responsibility, as appropriate Demonstrate and promote the company vision Regular attendance and punctuality Read and understand analytical procedures Review documentation, generated data, calculated results, and final reports according to departmental, corporate, and client SOPs Gain a technical understanding of the techniques in which review is being performed Use MS Windows applications such as EXCEL, Word, Access, Outlook email Conducts all activities in a safe and efficient manner Performs other duties as assigned

Information Security Analyst

Not specified

3 - 9 years

INR 11.0 - 15.0 Lacs P.A.

Work from Office

Full Time

Job Title: Information Security Analyst - Security Certifications REPORTING TO : Manager, Information Security REPORTING LOCATION : Katowice, Poland WORKING LOCATION : India ROLE & OBJECTIVES : Role would focus on the attestations and certifications for relevant Eurofins functions as well as in providing guidance & supporting customer questionnaires. Support External Audits (SOC 2 - Type1/Type 2 , ISO 27001, and other IT Audits based on NIST Cybersecurity) for relevant functions/region wise. Define/review test of procedures/controls basis on the organization defined policies & procedures for relevant certifications. Execute the tests of the defined controls (ITGC - IT General Controls, Technical controls, Physical Controls, etc) as part of TOD (Test of Design) and TOE (Test of effectiveness). Manage reporting phase of the testing and ensure clarity of the reported findings. Explain details of findings to the Management stakeholders. Follow up on the reported findings for its remediation. Monitor the compliance via available GRC tools / dashboards and ensure gaps are mitigated by collaborating with other stakeholders. Well versed with ITIL Standardized Process to monitor the Service Now requests. QUALIFICATIONS AND EXPERIENCE REQUIRED: Minimum of 3 -9 years of professional experience in the field of Governance, Risk and Compliance or IT Audits. Required Knowledge of technical security concepts related to IT General Controls (ITGC Controls) - Identity & Access Management, Physical Security, Incident Management, Business Continuity & Disaster recovery, Change Management, Logging & Monitoring Data Management, Asset Management and Risk Management etc. Knowledge in any of these two framework/standard SOC 2- Type1/Type2, ITIL/ITSM, ISO/IEC 27001, NIST Cyber Security. Additional Knowledge in regulations like GDPR or SWIFT Attestation. Excellent Fluency in English (Verbal and Written). Appreciated Any security related certifications like: ISO27001, CISA, CISSP is an added advantage. Experience with a MNC company and/ or Big 4 accounting firm experience is an added advantage.

Deputy Manager - Business Development

Not specified

5 - 9 years

INR 14.0 - 18.0 Lacs P.A.

Work from Office

Full Time

Meeting clients, Generating business. Good communication and management skills- effective leader and motivator Keeping detailed records of all contacts & reaching monthly/annual sales targets. Competition analysis - Ability to analyze and compare firm s productive with that of competitors. Basic knowledge on analytical testing services Keeping continuous update of analysis information & coordinating with all the related departments for timely completion of projects. Responsible for Business Development of Testing Services to Clients. Responsible for sales targets. Answering queries on phone / in person about Eurofins BPT Services. Organizing / attending sales visits. Demonstrating / presenting Eurofins BPT Services. Should have Experience in CRO type of Companies. Should have good Negotiating & Communication Skills. Handling existing customers and offering new technologies. Identifying the potential customers. Communicate with customers through emails and phone. Generate the orders from customers. Price quotes and negotiations with new customers and agents. Travel to meet clients and maintain good business relation. Forward the customer quality queries to Q. C & Q. A and follow ups. Keeping a check on the credit limits to clients and getting the payments in time.

Senior - Data Review Specialist

Not specified

4 - 8 years

INR 13.0 - 18.0 Lacs P.A.

Work from Office

Full Time

Position Summary: Ensure the client receives quality data in a timely manner by reviewing laboratory documentation, generated data, calculated results, and final reports for accuracy, clarity, and adherence to GMP and/or GLP regulations, and evaluating problems/system failures to achieve efficiency gains Essential Duties and Responsibilities: Applies GMP/GLP in all areas of responsibility, as appropriate Demonstrate and promote the company vision Regular attendance and punctuality Review simple and complex routine and non-routine data (for 3 or more areas) according to departmental, corporate, and client SOPs; read and understand analytical procedures; make sure all work is performed according to GLP/GMP requirements; perform complex calculations Communication in writing and in person with laboratory personnel in an intelligent and clear manner Exercise discretion and independent judgment with respect to matters of significance directly related to the management or general business operations through the data review process Perform review of scientific data, including, but not limited to standard preparation, calibrations, methodology, QC, sample data, integration review, compound evaluation, chemical identification, and other subjective review based on testing performed; perform complex calculations to verify results Verify the data is of sound quality and determine if data is compliant and defendable based on industry regulations and methodology May serve as technical advisor for analysts with regard to QA/QC of data Diagnose problems; solve simple problems, and suggest solution to complete problems in professional area Keep oneself and peers abreast of current developments and trends in professional area by reading and understanding internal procedures, attending/providing training sessions, by writing/revising SOPs (as required), and by assisting Group Leader / Principal Specialists in training new and existing employees Use MS Windows applications such as Excel, Word, Access, Outlook email; create complex Excel worksheets and formulas Communicate with internal clients to discuss any findings and notify them of any necessary rework or compliance/regulatory concerns Conducts all activities in a safe and efficient manner Performs other duties as assigned

Data Review Specialist

Not specified

3 - 6 years

INR 12.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Applies GMP/GLP in all areas of responsibility, as appropriate Demonstrate and promote the company vision Regular attendance and punctuality Read and understand analytical procedures Review documentation, generated data, calculated results, and final reports according to departmental, corporate, and client SOPs Gain a technical understanding of the techniques in which review is being performed Use MS Windows applications such as EXCEL, Word, Access, Outlook email Conducts all activities in a safe and efficient manner Performs other duties as assigned

Principal Product Sustenance Engineer

Not specified

11 - 12 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Job description: Below are technical expertise s needed for this L2 Support Lead role. Minimum 11 -12 years of experience in application support. Experience with leading mid-sized teams Knowledge of DEVOPS methodologies, CD/CI Experience in Release Management & Co-ordination is good to have Customer focused and goal orientated with keen attention to detail. Excellent analytical and problem-solving skills. Excellent verbal/written communication skills. Good competent in English. Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries) Have good practice on ITIL framework to assist in day-to-day BAU Operations, Goo to have. Experience in working with cross functional teams spread across geographies. Good knowledge of IIS troubleshooting & ability to read the event viewer logs from Windows server. Application troubleshooting and ability to coordinate with multiple teams to solve the issues. Proven ability to work within service level agreement in order to solve customer issues. Willing to work in Morning and Afternoon shifts Very good knowledge in SDLC and STLC process. Escalate and follow-up in a timely manner about all blocking issues and issue deviation from SOP s. Technical Knowledge: Understanding of single sign on. Good knowledge of RDBMS, SQL Server preferred Experience in debugging the apps with API / REST services. Understand of terraform, Observability, Error handling in Cloud setups. Knowledge of Elastic Search - Mandatory Writing automated scripts / queries for validating applications would be appreciated. Any Azure / DevOPS certification

Senior Associate- IT (Service Desk)

Not specified

2 - 6 years

INR 12.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Eurofins is seeking a self-motivated and enthusiastic candidate for the entry-level IT Service Desk Agent position. The primary responsibilities of this role will be a combination of phone, email and interactive chat support for local and nationwide customers from our laboratories. You will troubleshoot and resolve customer hardware, software and general network connectivity issues. You will gain exposure to many tools and have the opportunity to learn high-level skills by supporting networking, active directory and security applications. This position requires a high degree of emotional intelligence, empathy, technical prowess, and customer focus. You must be able to break technical concepts down into non-technical language and communicate them to people of all IT skill levels. The roles and the responsibilities of this position are diverse on a day-to-day basis and it s therefore important to be open-minded and able to deal with change. Qualifications Hard skills: You should have a good command of written and spoken English and a basic understanding of ITIL concepts: Incident, Major Incident, Problem Record, Knowledge Article, Asset Management, Change Request, Service Portal, etc. You need to be able to propose basic troubleshooting and repair solutions for Windows operating systems and local and cloud-based Microsoft products, including MS Office: O365, SCCM, Azure, Exchange, Server 2008-2016. Basic knowledge of Active Directory, DNS, DHCP, VPN and remote access, Citrix, thin clients, VMWare or equivalent will be beneficial. You will be also dealing with network connectivity, TCI/IP, firewalls, Vlan, Ethernet, etc. Experience : If you have 6+ months of Help Desk/Service Desk support or one year of call center experience, we want to hear from you. Soft skills : We are looking for someone who works well with other members of the global team, can represent our team when working remotely, and collaborate with labs around the world. Forward-thinking mindset, looking for ways to increase productivity, efficiency and identify process improvements will make you a good candidate. This role will require time management, prioritization and organization skills. If you can handle multiple projects, clients and tasks at the same time and enjoy working in a dynamic environment.

QA QC Team Lead

Not specified

6 - 10 years

INR 13.0 - 18.0 Lacs P.A.

Work from Office

Full Time

Project Lead QA/QC - India is responsible for overseeing all quality assurance and quality control operations, ensuring that products and services consistently meet established standards, industry regulations, and client requirements, by developing and implementing robust quality management systems, conducting regular audits, identifying areas for improvement, and leading a team of QA/QC personnel to maintain high quality throughout the production process; they play a critical role in minimizing defects, optimizing operational efficiency, and upholding the companys reputation for quality Essential Duties and Responsibilities: The primary responsibilities include but are not limited to the following: General Oversee the entire QA QC operation and ensure the program is run smoothly. Review all the client program inspection reports and provide quality comments in the report distribution email, especially the failed inspection reports. Identify and mitigate the risks throughout supply chain to ensure defined quality and turnaround time are maintained. Quality System Development and Implementation: Establish and maintain comprehensive Quality Management Systems (QMS) aligned with industry standards and company policies. Develop and implement quality control plans, procedures, and work instructions for all production processes. Define clear quality metrics and KPIs to monitor performance and identify areas for improvement. Quality Assurance Oversight: Conduct regular audits to assess compliance with quality standards and procedures. Review and approve quality documentation including inspection reports, test results, and non-conformance reports. Monitor and analyze quality data to identify trends and potential issues. Investigate quality concerns, implement corrective actions, and prevent recurrence. Team Leadership and Development: Lead and manage a team of QA/QC inspectors, technicians, and analysts. Provide training and development opportunities for QA/QC staff to enhance their technical skills and knowledge. Assign tasks and responsibilities to team members based on project requirements. Supplier Quality Management: Evaluate and approve suppliers based on quality standards and capabilities. Conduct supplier audits to ensure compliance with quality requirements. Collaborate with suppliers to address quality issues and implement corrective actions. Customer Focus: Understand and meet client quality expectations. Address customer complaints related to quality issues promptly and effectively. Collaborate with sales and customer service teams to ensure quality is a priority throughout the customer lifecycle.

Technical Manager

Not specified

5 - 10 years

INR 7.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions. Manage accreditation activities. Oversee certification operations. Handle unannounced, semi-announced, and additional audits. Support the Coordinator for reviewing and accepting applications. Maintain auditor qualifications and plan related activities for all schemes. Provide technical support to the team. Address technical queries from clients. Compile scheme updates for clients. Act as the product owner of IT tools for operation management. Verify and submit all scheme data internally and externally (scheme owner and accreditation body). Ensure readiness and updates for dTrackit, eTrackit, GTB, and the BCI portal. Investigate complaints. Conduct technical reviews of audit reports and documentation. Make certification decisions. Conduct calibration, harmonization, and technical training sessions.

Module Lead

Not specified

5 - 12 years

INR 16.0 - 21.0 Lacs P.A.

Work from Office

Full Time

Job Title: Module Lead - Power BI Full Stack Location: Bangalore, India Experience Required: 7-12 years Employment Type: Full-time Job Description: We are seeking an experienced Power BI Lead with solid hands-on experience in requirement gathering , documentation, designing, developing, and maintaining robust BI solutions. The ideal candidate should possess expertise in Power BI , along with deep knowledge in backend development, database management , and data modeling to support end-to-end BI project lifecycles. Key Responsibilities: Develop and maintain Power BI reports, dashboards, and interactive visualizations to meet business requirements. Collaborate with business stakeholders to understand data needs, translating them into technical solutions. Design, implement, and optimize SQL queries, stored procedures, and data pipelines for efficient data retrieval and transformation. Develop and maintain ETL processes to ensure data integrity and accuracy across various data sources. Work with APIs and other third-party integrations to gather and visualize external data within Power BI reports. Ensure the security, scalability, and performance of BI solutions by following best practices in data governance. Conduct data modeling and design complex, multi-source data structures to support reporting needs. Perform data validation and troubleshoot issues to ensure accurate reporting and data representation. Continuously work on optimizing Power BI solutions for better performance and user experience . Provide training and technical support to end-users on Power BI tools and features. Required Skills & Qualifications: At least 5 years of hands-on experience in Power BI development, including creating dashboards, visualizations, and reports. Proficiency in DAX and Power Query for data transformations. Strong understanding of SQL Server, T-SQL , and other relational databases. Experience with ETL processes and tools like SSIS, Azure Data Factory , or similar. Experience in data modeling and working with large datasets in a business intelligence environment. Hands-on experience in backend development with programming languages like Python, . NET , or JavaScript is a plus. Ability to work with various data sources (SQL, NoSQL, cloud-based sources). Familiarity with Power BI service , including publishing, scheduling, and managing reports. Understanding of cloud technologies like Azure is a plus. Strong analytical and problem-solving skills. Additional Requirements: Demonstrated ability to have successfully completed multiple, complex technical projects. Demonstrates a rational and organized approach to the tasks undertaken and an awareness of the need to achieve quality. Demonstrates high standards of professional behaviour in dealings with clients, colleagues and staff. Strong written communication skills. Is effective and persuasive in both written and oral communication. Experience with gathering end user requirements and writing technical documentation. Time management and multitasking skills to effectively meet deadlines under time-to-market pressure. May require occasional travel.

Release lead

Not specified

2 - 3 years

INR 4.0 - 5.0 Lacs P.A.

Work from Office

Full Time

About Eurofins Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62, 000 staff across a network of over 1, 000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200, 000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997. Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services. The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers. Job Description TITLE : Release and Deployment Manager REPORTING TO (FUNCTIONAL) : Service Delivery Manager GEOGRAPHICAL REPORTING LOCATION : Bangalore, India WORKING LOCATION : Bangalore, India Eurofins is looking for an experienced Release and Deployment Manager to implement efficient procedures for the distribution and installation of changes to IT systems across multiple release environments, and with providing IT service and initial business functional support. This position is responsible for the cross-technology domain release and deployment management, and to ensure full coordination of release activities. The individual will be a cooperative team player working closely with the Service Delivery Manager and various other IT teams, for designing the rollout plans and all other release essentials, to effectively deliver releases as necessitated by the business. MAIN ASSIGNMENTS: Perform release program activities and functions as an expert in Release and Deployment Management, following established Release and Deployment Management processes and policies. Act as a major liaison between Development team, Test team, Infrastructure teams and the other domain-specific resources, for assimilating the information, and to manage the schedules, communication and expectations in an appropriate manner. Provide early life support to the customers for a limited time period after rolling out to production, in order to ensure smooth transition to the Operations teams for production support. Act as the gatekeeper to the release and deployment process, ensuring consistency in policies and operational procedures, release, testing and production environment validation. Ensure that all the Release and Deployment Management process related documents are maintained and kept up to date. Prepare, plan and anticipate release program activities and involve in Infra related transversal topics and efficiently optimize costs. OTHER ASSIGNMENTS : Operate at review level, consistently interacting with IT and line-of-business senior management. Work closely with other Release and Deployment Managers and act as a backup when necessary. Provide expertise input for continuous process improvement. REQUIRED PROFILE: Minimum 6 years of professional IT industry experience with at least 2 to 3 years past working experience as a Release and Deployment Manager. Oversee a team of 6 members ensuring successful delivery. Conduct daily stand-up meetings to review progress, address blockers, and set priorities. Track team progress, provide feedback, and recognize achievements. Identify and resolve issues or escalate to higher management for support. Set and review team goals aligned with program objectives. Facilitate collaboration through meetings and channels for smooth deployment. Delegate tasks based on team strengths and resolve conflicts constructively. Assess workflows for improvements and implement changes. Deploy releases from Dev team into ITQA platform, facilitating QA testing. Design deployment templates, smoke, and sanity test templates. Manage UAT and staging deployments, obtain business signoffs, and plan maintenance activities. Candidate with good knowledge of SQL/ Data Query Language would have an advantage in the selection process. PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining PROGRAM OVERVIEW (EOL): Eurofins OnLine (EOL) is a web-based application, allowing customers to manage their data online and to communicate easily with Eurofins laboratories. EOL helps Eurofins reduce lab transaction costs and improve customer satisfaction by providing higher quality services. EOL addresses the following needs: Order registration (register samples to be sent for analyses) Show results (collect test results & certificates) Produce high value reporting (provide customised reports) Consistent with Eurofins high growth rate and the ever-growing reliance of the business on electronic interfaces with customers, EOL is undergoing significant enhancements to support Mobile apps and B2B through the eCommerce program. Qualifications BE Computer Science/MCA or any other Bachelor s degree with the right experience.

FIND ON MAP

Commissum

Commissum

Commissum

Cybersecurity

Cyber City
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Chrome Extension

Apply to 20+ Portals
in one click

chrome image
Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Setup Job Alerts

Job Titles Overview