Job Description

You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Giving tours to prospective customers. Upselling to existing customers. Above all, looking after our customers so well that each becomes a brand ambassador for you, your team and IWG. About you Ideally, you ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you ve got the right mindset: passion, drive, ownership and resilience. Passion : looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day. Drive : your own and your team s collective drive for success means you ll only relax once you ve delivered the results you re looking for. Resilience : a relentless focus on business priorities, regardless of the obstacles placed in front of you. Above all, you ll be key to ensuring all our customers only ever receive a truly world-class service. And your sense of ownership means you ll continuously ensure the quality of service and the workspace are as good as they possibly can be.