Job Description

Job Title: Community Manager Location: Nariman Point, Mumbai Type: Full-time Reports To: Head of Marketing Role Overview: Were looking for a passionate, creative, and highly organized Community Manager to cultivate and grow Kiro Beautys digital presence and customer love. You’ll be the voice of Kiro across our platforms, responsible for building deep relationships with our audience, engaging with our community, and fostering a sense of belonging - both online and offline Key Responsibilities: Engage and Grow: Monitor and respond to comments, DMs, and tagged posts across all social channels (Instagram, YouTube, LinkedIn, Whatsapp & Offline) with the brand voice. Community Building: Launch customer focused IPs and advocacy programs to build and grow the Kiro community. Content Collaboration: Work with content and social teams to surface UGC, customer stories, and community trends. Customer Love: Be the bridge between our customers and internal teams - gather insights, feedback, and ideas from the community and share them with product and marketing. Event Support: Ideate and create community-driven events (virtual & in-person), collaborations, and campaigns. Insights & Reporting: Track community health metrics, engagement trends, and sentiment to help optimize strategy. What We’re Looking For: 4+ years in a community management (preferably in beauty, fashion, lifestyle, or wellness) A natural communicator who genuinely enjoys engaging with people and building connections Deep knowledge of social media platforms, community trends, and internet culture Strong writing and storytelling skills with a tone that’s friendly, empowering, and brand-aligned Self-starter with excellent organization and follow-through Passionate about beauty, inclusivity, and self-expression Good to Have: Experience managing influencer or ambassador programs Bilingual or multilingual communication skills About the Group: KIRO beauty is a home grown Clean Beauty brand which is recently launched by the Patni group. With its differentiated packaging, high quality products and clean positioning it intends to cement its place firmly in the mastige segment of Indian beauty. It already has a D2C presence on it won website, with listings on Amazon and Nykaa. KIRO intends to make its products available both online and offline in stores in India and internationally as KIRO believes that potential for Indian beauty internationally is untapped and has a huge potential. Learn more about the brand on www.kirobeauty.com https://instagram.com/kirobeauty?igshid=ca6gwdc8gsie About Patni group With revenues of over USD 1.5 billion, Patni group straddles across IT, Healthcare and e-commerce. The group has formed a Joint Venture with Amazon. JV has been set up to strengthen Amazon customer services in India and to raise the bar of the online shopping experience. The partnership is the next step in Amazon’s strong ramp up to support their vision of transforming the way India buys and sell. Amazon and Patni group jointly own the companies Frontizo and Appario. AK Patni Group co-founded Patni Computer Systems, India’s 5th largest IT Company with 29 international offices, 21 global delivery centers, over 400 Fortune 1000 companies as Clients and Revenues of over US$ 700 Million. The company was listed on the BSE and the NASDAQ. Along with Patni, the Group also has two other IT Services companies. One is PCS Technology which has been publicly traded on the BSE since 1988. It has more than 4000 people employed and 22 offices across the country. The other company is Kalpavruksh Systems which focuses on providing IT Services to customers in Northern Europe and has offices in Denmark, Sweden, Norway and Germany. Known for being pioneers of the Indian IT story in India, the Patni Group envisioned an opportunity in the India consumption story. Looking at Healthcare as a compulsory consumption the group is focusing its energies in increasing its presence in healthcare. Leveraging IT experience and latest modern medical technologies, Patni Healthcare aims at revolutionizing hassle free healthcare in India. With best doctors, transparent billing system, patient centric designs for personalized and proactive patient care, bed-side tablet check in and check out for patient’s convenience, the Group aims at providing world class patient care in an ethical and transparent way. CURRAE, it’s brand for the hospitals, has generated strong momentum by setting up 4 green field Hospitals in just 12 months across 3 formats i.e. ortho-spine, integrated womencare (Gynaec, IVF &; birthing) and eye care. CURRAE has already won the fastest growing Healthcare Brand in Asia by WCRC and Brand Excellence. Group also runs CURRAE Healthtech Fund, India’s leading Sector Fund with 18 investments, focused on backing entrepreneurs disrupting healthcare through technology. Please refer www.curraehealthtech.com for more details.