Compliance Analyst

Job Description

What You'll Do We are looking for a Sales and Use Returns Tax Analyst to join our dynamic company. This is a great opportunity for a candidate to work in a creative environment and grow within our business. The Analyst will identify areas of improvement and serving an elite group of customers with complex returns as their primary contact. This role is specific to the Premium Managed Returns Service offering where you will provide a high level of service to taxpayers signed up for the returns service. As a tax analyst on the Premium Returns team, you are the first contact for customer interactions. You should expect to dedicate a portion of your day fielding communication, both internal and external, regarding customer returns service. What Your Responsibilities Will Be Prepare, review, and file multi-jurisdictional sales/use, business and occupation, and gross receipts tax returns for monthly, quarterly, semi-annual, and annual filings Manage a select group of customers as their primary contact Research and resolve jurisdictional notices on behalf of customers Responsible for the onboarding and validation of new sales/use tax returns customers Identify and improve automation to serve our customers across a variety of market and tax verticals. Communicate with customers, jurisdictions and other internal teams as part of research and resolution Perform QA related to sales and use tax content and form changes Identify ways to improve process and technology to better serve our customers. Be a trusted resource for critical troubleshooting & questions needed to reduce risk in-cycle Experience of jurisdiction's website & taxpayer experience when manually imputing filing information What You’ll Need To Be Successful 2+ years of experience with MBA degree Experience with a Big 4 firm, large corporate tax department of a multinational company, or large ERP integration Understanding of user platform features related to jurisdiction (nexus; exemptions; marketplace; rules; file calendars; reporting; transactions) Basic overall understanding of transaction flow across the business and subsequent impacts to returns preparation and filing How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. Show more Show less