Job Description

Key Responsibilities: Sales Responsibilities: B2B Client Acquisition: Identify, engage, and onboard potential clients such as schools, educational institutions, and other businesses, promoting Creative Galileo s products and services. Sales Strategy Outreach: Develop and implement strategies to increase market presence and expand the company s B2B customer base. Initiate outbound sales efforts, including cold calls, emails, and LinkedIn outreach. Product Demonstrations: Conduct personalized product demos for B2B clients, showcasing the features, benefits, and impact of Creative Galileo s digital learning solutions. Proposal Contract Management: Draft tailored proposals, negotiate pricing, and manage the end-to-end contract process, ensuring successful conversion from leads to long-term partnerships. Client Relationship Management: Cultivate and maintain strong, long-lasting relationships with clients by understanding their needs, offering solutions, and providing ongoing support to ensure customer satisfaction. Sales Reporting: Track and report on sales performance, market trends, and customer feedback to inform strategy and decision-making. Operations Responsibilities: Order Fulfillment Coordination: Oversee the order management process from initiation to fulfillment, ensuring that orders are processed efficiently and accurately. Inventory Resource Management: Collaborate with the operations team to ensure that educational resources (such as content, digital tools, and subscriptions) are available for clients as needed. Logistics Management: Coordinate with logistics teams to ensure timely delivery and implementation of products/services to B2B clients. Post-Sales Support: Act as a point of contact for operational queries post-sale, ensuring that client expectations are met, and any operational issues are addressed quickly. Process Optimization: Identify and recommend improvements in both sales and operations processes to streamline activities, enhance client experience, and drive business efficiency. Cross-functional Collaboration: Work closely with the marketing team to support lead generation activities and provide market insights. Coordinate with the product development team to ensure product offerings are aligned with client needs and feedback. Collaborate with the finance team to ensure accurate invoicing, payments, and financial tracking for B2B clients. Skills Qualifications: Bachelor s degree in Business, Sales, Marketing, Education, or a related field. 2-3 years of experience in sales and operations, preferably within the B2B EdTech, tech, or education industry. Strong understanding of B2B sales processes, including lead generation, client acquisition, contract negotiations, and closing deals. Experience in operations management, including order fulfillment, logistics, and resource coordination. Excellent communication skills (both verbal and written) with the ability to build relationships with B2B clients and internal teams. Strong organizational skills and the ability to manage multiple projects and priorities effectively. Proficient in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office tools (Excel, Word, PowerPoint). A proactive, solution-oriented mindset with a strong ability to anticipate challenges and solve problems quickly. Knowledge of the EdTech industry and trends in the B2B space is highly preferred.