About Conneqt Business Solutions Established in 2004,Established in 2004, Conneqt headquartered in Bangalore is Indias leading Digital IT & BPM services provider, and a subsidiary of Quess Corp (BSE: 539978, NSE: QUESS). At Conneqt we strive to help our customers in growing revenues, enabling efficiencies, and enhancing customer experience across industries. With 22 delivery centres across India, we are among Indias Top 100 Best Workplaces in 2021. Top industry analyst Nelson Hall have ranked Conneqt amongst the top Customer Lifecycle Management & Business Process Management service providers in India. We leverage our 17 years of experience across 200 customers on business processes including Customer lifecycle management, Collections, Mid- office, Back office, and Shared Services along with our Digital competency centres around Digital Engineering, Automation, Platforms, Data & Analytics and Cloud powered by technology partnerships to help customers modernize and re-engineer their technology landscapes, optimize costs, identify value drivers, setup new operating models and drive digital transformation initiatives in an agile manner to deliver tangible business outcomes. Commitment towards continuous excellence and a customer-first approach forms the base of our values.With a team of 44500+ employees, ' We are a trusted partner for our customers in Growing Revenues, EnablingWebsite: www.conneqtcorp.com Job TitleGeneral Manager & Sr ManagerIndustryFinance and AccountingSummary:We are seeking an experienced and detail-oriented Accounts Payable & Receivable Manager to join our finance team. The ideal candidate will be responsible for overseeing the entire accounts receivable and accounts payable functions, ensuring accurate and efficient financial transactions. This role requires strong organizational skills, financial acumen, and the ability to manage a team effectively.Qualification:- MBA finance/BCOM/ M. Com / CA Inter- Proven experience in accounts payable and receivable management.Excellent Written and Verbal communicationCommendable knowledge in ExcelTo be expert in Power Point - Preparation of MBR and QBRDriving MBR and QBR with stake holdersManaging SLAs, and key metrics preparation, analytic skills - Strong knowledge of accounting principles, financial regulations, and best practices.- Must worked in ERP SAP, hands on experience is must for AR & AP MODULES.- Excellent leadership and team management skills.- Exceptional problem-solving and analytical abilities.- Proficiency in accounting software and Microsoft Excel.- Effective communication and interpersonal skills.- Attention to detail and a commitment to accuracy.Key Responsibilities:- Manage the accounts receivable and accounts payable teams, including hiring, training, and performance evaluations.- Develop and implement AR and AP policies and procedures to improve accuracy and efficiency.- Monitor and ensure timely and accurate invoicing, collections, and payment processing.- Reconcile accounts and resolve any discrepancies or issues in a timely manner.- Maintain strong relationships with customers and vendors to address inquiries or concerns.- Generate financial reports related to AR and AP for management review.- Assist in month-end and year-end financial close processes.- Stay up-to-date with accounting regulations and industry best practices.- Collaborate with cross-functional teams to streamline financial processes.- Assist with ad-hoc financial projects and analysis as needed.- Total exp. 15 years+ experience. Should have worked at a Managerial level with team handling (120 HC) of minimum 8 years.- Needs to work at Key stoke level and should also do transactions apart from monitoring teams.Interested candidate please reply email id : raksha.more@conneqtcorp.com

Job Title: Accounts Executive Company: Conneqt Business Solutions Limited Location: Mumbai (Thane)About Conneqt: Established in 2004 and headquartered in Bangalore, Conneqt is a leading provider of Digital IT & BPM services in India and a division of Quess Corp Limited (BSE: 539978, NSE: QUESS). We are dedicated to helping our clients increase revenues, improve efficiencies, and enhance customer experiences across various industries. With 22 delivery centers across India, we have been recognized as one of Indias Top 100 Best Workplaces in 2021. Conneqt is also ranked among the top Customer Lifecycle Management and Business Process Management service providers in India by industry analyst Nelson Hall.Job Type: Full-Time Shift Timings: 10:30 AM to 7:30 PM or 9:00 AM -6:00 PM ISTSalary: Competitive, among the best in the industryBenefits:Centralized pickup and drop from Thane StationHealth insurancePerformance-based incentives after 3 months of joiningQualification:MBA in Finance or M.com or MMS in FinanceWe are seeking freshers to join our Accounts Payables and Receivables department. This is a fantastic opportunity to gain hands-on experience in a dynamic financial operations environment.Key Responsibilities:Manage and process invoices and payments in a timely manner.Reconcile accounts and address discrepancies.Track and follow up on receivables.Maintain accurate financial records.Assist with monthly reporting and closing activities.What We’re Looking For:Strong numerical and analytical skills.Basic understanding of accounting principles.Excellent communication and interpersonal skills.High attention to detail and problem-solving abilities.Proficiency in Microsoft Excel is a plus.What We Offer:Competitive salary and comprehensive benefits package.Opportunities for professional growth and learning.A friendly and supportive team culture.Mentorship from experienced finance professionals.

Position: IT RecruiterLocation: AiroliExperiences: 1+ years of experiences as IT Recruiter 6 days working and day shiftCompletely IT roles hiring in bulk hiringInterested candidate can apply : raksha.more@conneqtcorp.com

***** Fresher can apply********** Company: Conneqt Business Solutions LimitedAbout Conneqt : Established in 2004, Conneqt headquartered in Bangalore is Indias leading Digital IT & BPM services provider, and a division of Quess Corp Limited (BSE: 539978, NSE: QUESS). At Conneqt we strive to help our customers in growing revenues, enabling efficiencies, and enhancing customer experience across industries. With 22 delivery centres across India, we are among Indias Top 100 Best Workplaces in 2021. Top industry analyst Nelson Hall have ranked Conneqt amongst the top Customer Lifecycle Management & Business Process Management service providers in India.Job Type: Full TimeWork Location: Thane -Wagle Industrial EstateNeed Good Commskill Shift Timings: -- General shiftSalary: (Only for Fresher his role) Interested candidate can apply : raksha.more@conneqtcorp.com

Position: Outbound Lead Generation and SalesLocation AiroliTraining 5 DaysSkill Required -Excellent Commskill Shift Timing Rotational (8:00 AM to 8:00PM)Week Off : Monday Off (Fixed)Salary: Depending upon the interview Need Candidate experiences and Fresher for his roleAddress : 1st Floor, C wing, Reliable Tech Park, AiroliPls carry your CV and Aadhar Card (Mandatory)Meet Raksha

4 to 6 years experienceAccount receivable knowledge AR cash apps and Billing.SAP experience is must - AR module Excel should be excellentCustomer account reconciliation experienceShift - general5 days workSat-sun offJob LocationIBC knowledge Park, Benergatta road, BangaloreImmediate joiner or lesser notice periodMail Resume at kavita.kamtekar@conneqtcorp.com

Job Title: Accounts Executive Company: Conneqt Business Solutions Limited Location: Mumbai (Thane)About Conneqt: Established in 2004 and headquartered in Bangalore, Conneqt is a leading provider of Digital IT & BPM services in India and a division of Quess Corp Limited (BSE: 539978, NSE: QUESS). We are dedicated to helping our clients increase revenues, improve efficiencies, and enhance customer experiences across various industries. With 22 delivery centers across India, we have been recognized as one of Indias Top 100 Best Workplaces in 2021. Conneqt is also ranked among the top Customer Lifecycle Management and Business Process Management service providers in India by industry analyst Nelson Hall.Job Type: Full-Time Shift Timings: 10:30 AM to 7:30 PM or 9:00 AM -6:00 PM ISTSalary: Competitive, among the best in the industryBenefits:Centralized pickup and drop from Thane StationHealth insurancePerformance-based incentives after 3 months of joiningQualification:MBA in Finance or M.com or MMS in FinanceWe are seeking freshers to join our Accounts Payables and Receivables department. This is a fantastic opportunity to gain hands-on experience in a dynamic financial operations environment.Key Responsibilities:Manage and process invoices and payments in a timely manner.Reconcile accounts and address discrepancies.Track and follow up on receivables.Maintain accurate financial records.Assist with monthly reporting and closing activities.What We’re Looking For:Strong numerical and analytical skills.Basic understanding of accounting principles.Excellent communication and interpersonal skills.High attention to detail and problem-solving abilities.Proficiency in Microsoft Excel is a plus.What We Offer:Competitive salary and comprehensive benefits package.Opportunities for professional growth and learning.A friendly and supportive team culture.Mentorship from experienced finance professionals.

Job Title: Accounts Executive Company: Conneqt Business Solutions Limited Location: Mumbai (Thane)About Conneqt: Established in 2004 and headquartered in Bangalore, Conneqt is a leading provider of Digital IT & BPM services in India and a division of Quess Corp Limited (BSE: 539978, NSE: QUESS). We are dedicated to helping our clients increase revenues, improve efficiencies, and enhance customer experiences across various industries. With 22 delivery centers across India, we have been recognized as one of Indias Top 100 Best Workplaces in 2021. Conneqt is also ranked among the top Customer Lifecycle Management and Business Process Management service providers in India by industry analyst Nelson Hall.Job Type: Full-Time Shift Timings: 10:30 AM to 7:30 PM or 9:00 AM -6:00 PM ISTSalary: Competitive, among the best in the industryBenefits:Centralized pickup and drop from Thane StationHealth insurancePerformance-based incentives after 3 months of joiningQualification:MBA in Finance or M.com or MMS in FinanceWe are seeking freshers to join our Accounts Payables and Receivables department. This is a fantastic opportunity to gain hands-on experience in a dynamic financial operations environment.Key Responsibilities:Manage and process invoices and payments in a timely manner.Reconcile accounts and address discrepancies.Track and follow up on receivables.Maintain accurate financial records.Assist with monthly reporting and closing activities.What We’re Looking For:Strong numerical and analytical skills.Basic understanding of accounting principles.Excellent communication and interpersonal skills.High attention to detail and problem-solving abilities.Proficiency in Microsoft Excel is a plus.What We Offer:Competitive salary and comprehensive benefits package.Opportunities for professional growth and learning.A friendly and supportive team culture.Mentorship from experienced finance professionals.

Position: Training Manager (Domestic BPO Background Mandatory) Location: Pune KharadiExperiences: 1-2 years as Training Manager on Paper from Bpo / Kpo Background mandatoryCertification: Six sigma mandatorySalary (Depending on the round of interview) A Training Manager is responsible for developing and implementing training programmes that meet the requirements of an organisation. The training manager works closely with other departments to identify training needs and develop effective training programmes that improve employee performance and support the strategic goals of the organisation. Role and Responsibility: Developing and implementing training programmes that align with the strategic goals and objectives of the organisationCollaborating with department managers to identify training needs and developing customised training programmes that address the unique needs of each departmentDelivering training programmes to employees using a variety of methods, including classroom instruction, e-learning and on-the-job trainingEvaluating the effectiveness of training programmes using a variety of methods including surveys, assessments, and feedback from employees and managersUsing data and feedback to continuously improve training programmes and making recommendations for changes and improvements Managing a team of trainers and providing coaching and feedback to ensure the effective delivery of training programme Working closely with the human resources management team to ensure that training programmes align with the overall human resources strategy and goalsMaintaining up-to-date knowledge of best practices in training and development and making recommendations for changes to training programmes as requiredInterested candidate can apply : raksha.more@conneqtcorp.com

Job Title. ...Executive Human Resource (1B3)Job Purpose: Part of Compliance team, handling Employees daily Query, help to close the assign Activity as and when required. Job Duties and Responsibilities. Handling daily employees query related to PF & ESIC, ESIC MIS for ip creation , PF MIS, regular internal Audit Required Qualifications.: Graduation, Excel knowledge, knowledge for PF ESIC Preferred Qualifications. : Graduation, Experience 0 to 1 yearWorking Location : Airoli MumbaiShare cv at kavita.kamtekar@conneqtcorp.com

Role & responsibilities Build and nurture relationships with clients through phone interactions.Ensure clients make the most of the financial services offered within the supply chain finance framework.Work closely with clients to understand their financial requirements and effectively utilize working capital within the supply chain.Analyze client accounts to ensure timely repayment of utilized funds, preventing any negative impact on their credit ratings.Advise clients on optimal repayment strategies based on their business patterns.Collaborate with internal teams to resolve client queries and fulfil requests, ensuring comprehensive communication of client needs.Address payment discrepancies in partnership with clients, resolve issues, and ensure payments are made on time.Monitor limit renewals to ensure they are completed promptly.Implement client satisfaction initiatives to foster long-term relationships. Job SpecificationBachelor's degree in any field.Strong communication skills with a good understanding of financial terminology.Strong analytical abilities and a go getter attitude Minimum of 1 year of experience in sales or services.Proficient in using office and CRM software.Language proficiency in English, Hindi

Job Title: Assistant Manager (AM) Inbound Customer Service BPO OperationsLocation: Turbhe Navi MumbaiReports to: Operations Manager Job Summary: The Assistant Manager for Inbound Customer service BPO Operations will oversee and manage a team within the business process outsourcing (BPO) environment, ensuring smooth day-to-day operations. They will be responsible for process optimization, meeting KPIs, handling client interactions, and supporting operational excellence across multiple projects.Key Responsibilities:Team Management:Supervise a team of agents to ensure productivity, quality, and efficiency.Provide guidance, coaching, and mentoring to team members.Conduct performance reviews and provide feedback for continuous improvement.Manage scheduling, attendance, and team workload distribution.Process Improvement:Analyze processes and identify areas for improvement.Implement and support continuous improvement initiatives within the team.Monitor adherence to best practices and standardized operating procedures.Recommend and implement process changes to improve service delivery and customer satisfaction.Client Relationship Management:Act as the primary point of contact for clients regarding operational matters.Address client concerns and resolve issues in a timely manner.Prepare and present reports on operational performance and key metrics to clients.Maintain and enhance customer relationships through proactive communication.Performance Monitoring and Reporting:Monitor daily performance metrics (e.g., SLA adherence, FCR, CSAT).Conduct root-cause analysis of performance gaps and implement corrective actions.Generate regular reports on operational performance and analyze trends.Ensure teams meet quality standards and target metrics consistently.Compliance and Risk Management:Ensure compliance with company policies, procedures, and quality standards.Identify potential risks and develop mitigation strategies.Manage and resolve escalations to ensure timely resolution.Training & Development:Assist in the training and development of new hires and existing team members.Ensure all team members are equipped with the necessary tools and knowledge.Track training effectiveness and suggest further improvements.Qualifications:Education: Bachelor's degree in Business Administration, Management, or a related field.Experience: 3+ years of experience in BPO operations, with at least 1-2 years in a leadership or assistant manager role.Experience managing teams and driving operational efficiency in a BPO setting.Skills: Strong leadership, communication, and interpersonal skills.Analytical mindset with the ability to solve problems and drive improvements.Ability to manage multiple tasks and meet deadlines in a fast-paced environment.Knowledge of BPO operations and key performance indicators (KPIs).Proficiency in MS Office and BPO-related software/tools (e.g., CRM systems).Preferred:Experience in client-facing roles and managing client relationships.Knowledge of specific BPO domains (e.g., customer service, technical support, back-office operations).Understanding of workforce management tools and techniques.Working Conditions:[Shift timings, 8 am to 8PM Rotational][Work from home/office arrangements]Compensation:Competitive salary based on experience and qualifications.[Other benefits like health insurance, performance bonuses, etc.]

Tech Lead (AEM forms )8+ years of work experienceAEM Adaptive Forms implementation experienceSkills as follows -AEM Forms Evolution, Capabilities, Terminologies Installation, Configuration and Deployment AEM Forms OSGi - Architecture and topologies Adaptive Forms Overview , Familiarizing with the authoring UI & Adaptive Form Field types Adaptive form creation - Based on an XFA Form template Adaptive form creation - Based on XML & JSON Adaptive form creation - Based on FDM Adaptive Form Expressions Panels, Layout, Navigational structures Rules & Java scripting, building Functions Multi-lingual formsAdaptive Form Fragments Creating, managing, Localization, Re-use, Lazy-loading, DatabindingAdaptive Form Workflows (OSGi) Workflow models, stages, application, invoking workflows Custom workflows Form Data Model ( Need to Add ) Configuring data sources Creation of FDM Using FDMAdaptive Form Pre-fill / Submissions Server-side validations Pre-fill Adaptive forms Submission to REST APIs, Submission using Forms Data-model Saving data to databases Data sources & FDMAdaptive Form TemplatesAdaptive Form Themes

Requirement 1. Should have worked in Dialer based call center environment in BFSI collections ONLY for minimum of 5 years2. Should be good at excel and data analysis3. Should be currently working as Sr. TL for two years or AM for 1 year4. Knowledge of Field collection working/experience is an advantageLocation:- NoidaShare your cv at kavita.mehra@conneqtcorp.comor can reach me on 8920004180 (WhatsApp Message only)

Position: Payable Manager (AP) (Indian Accounting & US Accounting)Location: BangaloreSalary: Depends on the round of interviewMentioned below the Job Description:Check PO, PR, GRN and Invoice and book in the relevant entities booksEnsure the payments are released based on the payment terms with each and every vendor Prepare vendor ageing report and discuss every fortnightly for all the entities Prepare Cash requirements every 15 days for planning by treasury team for all the entities Check PO, PR, GRN and Invoice and book in the relevant entities' books for Fixed assets capitalization.Check and ensure all the control accounts to be zeroTrack and close all open items with regard to AP for all the entities Connect with HR with regard to inputs for payroll processing and ensure the same is checked and processed Connect with Payroll Vendor and ensure to check and process the payroll requirements. Liase with Vendor management/ Procurement / Admin team for all requirements with regard to agreements, contracts etc Prepare the Statutory payment entries for Payroll and other statutory payments Prepare and share the Monthly reports to the FR team Provide audit related requirements and clarifications as and when raised Provide statutory payroll entry to Treasury team for SSUK, SEL, SSMY and other entities as and when required Interested candidate apply: raksha.more@conneqtcorp.com

Job Description: Accounts Receivable (AR) Manager/Team LeaderLocation: Thane, MumbaiCompany: Conneqt Business SolutionsPosition Summary:We are seeking an experienced Accounts Receivable (AR) Manager with a minimum of 11 years of experience to oversee and streamline our AR processes. The ideal candidate will have a proven track record of managing AR functions, leading teams, and working on SAP. The candidate will play a critical role in ensuring efficient cash flow, maintaining customer relationships, and achieving organizational financial goals.Qualification: - MBA finance/BCOM/ M.Com / CA Inter or any Degree in FinanceProven experience in Accounts Receivable management. Excellent Written and Verbal communication Commendable knowledge in Excel To be expert in Power Point - Preparation of MBR and QBR Driving MBR and QBR with stake holders Managing SLA's , and key metrics preparation, analytic skills Strong knowledge of accounting principles, financial regulations, and best practices. Must worked in ERP SAP, hands on experience is must for AR MODULES. Excellent leadership and team management skills. Exceptional problem-solving and analytical abilities. Proficiency in accounting software and Microsoft Excel. Effective communication and interpersonal skills. Attention to detail and a commitment to accuracy. Key Responsibilities: Manage the accounts receivable teams, including hiring, training, and performance evaluations. Develop and implement AR policies and procedures to improve accuracy and efficiency. Monitor and ensure timely and accurate invoicing, collections, and payment processing. Reconcile accounts and resolve any discrepancies or issues in a timely manner. Maintain strong relationships with customers and vendors to address inquiries or concerns. Generate financial reports related to AR for management review. Assist in month-end and year-end financial close processes. Stay up-to-date with accounting regulations and industry best practices. Collaborate with cross-functional teams to streamline financial processes. Assist with ad-hoc financial projects and analysis as needed. Criteria: Total exp. 7 years+ experience. Worked as a Manager level with team handling (80 to 100) of minimum 4years. AP schedules preparation, Key metrics preparation & MIS preparation Needs to work at Key stoke level and should also do transactions apart from monitoring teams Mrinal Pal Dy. Manager | Human Resource Mobile: +919867261431Email: Mrinal.Pal@conneqtcorp.comA Division of Quess Corp Limitedwww.conneqtcorp.com Mrinal Pal Dy. Manager | Human Resource Mobile: +919867261431Email: Mrinal.Pal@conneqtcorp.comA Division of Quess Corp Limitedwww.conneqtcorp.com

Job Description: Accounts Payable (AP) ManagerLocation: Thane, MumbaiCompany: Conneqt Business SolutionsPosition Summary:We are seeking an experienced Accounts Receivable (AR) Manager with a minimum of 11 years of experience to oversee and streamline our AR processes. The ideal candidate will have a proven track record of managing AR functions, leading teams, and working on SAP. The candidate will play a critical role in ensuring efficient cash flow, maintaining customer relationships, and achieving organizational financial goals.Qualification: - MBA finance/BCOM/ M.Com / CA Inter or any Degree in FinanceProven experience in Accounts Payable management. Excellent Written and Verbal communication Commendable knowledge in Excel To be expert in Power Point - Preparation of MBR and QBR Driving MBR and QBR with stake holders Managing SLA's , and key metrics preparation, analytic skills Strong knowledge of accounting principles, financial regulations, and best practices. Must worked in ERP SAP, hands on experience is must for AP MODULES. Excellent leadership and team management skills. Exceptional problem-solving and analytical abilities. Proficiency in accounting software and Microsoft Excel. Effective communication and interpersonal skills. Attention to detail and a commitment to accuracy. Key Responsibilities: Manage the accounts payable teams, including hiring, training, and performance evaluations. Develop and implement AP policies and procedures to improve accuracy and efficiency. Monitor and ensure timely and accurate invoicing, collections, and payment processing. Reconcile accounts and resolve any discrepancies or issues in a timely manner. Maintain strong relationships with customers and vendors to address inquiries or concerns. Generate financial reports related to Ap for management review. Assist in month-end and year-end financial close processes. Stay up-to-date with accounting regulations and industry best practices. Collaborate with cross-functional teams to streamline financial processes. Assist with ad-hoc financial projects and analysis as needed. Criteria: Total exp. 7 years+ experience. Worked as a Manager level with team handling (80 to 100) of minimum 4years. AP schedules preparation, Key metrics preparation & MIS preparation Needs to work at Key stoke level and should also do transactions apart from monitoring teams Mrinal Pal Dy. Manager | Human Resource Mobile: +919867261431Email: Mrinal.Pal@conneqtcorp.comA Division of Quess Corp Limitedwww.conneqtcorp.com Mrinal Pal Dy. Manager | Human Resource Mobile: +919867261431Email: Mrinal.Pal@conneqtcorp.comA Division of Quess Corp Limitedwww.conneqtcorp.com

Its a Work from Office roleApplicant Should have exposure to job postings on free social media platformsShould have the ability to get references from the networkShould have the knowledge of Cost effective hiring.Data ManagementVendor TrackerOn Time HiringSource MixNeed to work on critical requirement and close in given time lineScreening /Interview the candidatesGood Knowledge of Excel Excellent Communication skills (English/Hindi)Graduation MandatoryCall: 8977713990Email: Krsha.Satish@conneqtcorp.com

JOB DESCRIPTIONJob Title:- Trainer Location:- Bangalore (Whitefield) Experience:- 2 to 5 years Roles & ResponsibiltiesPrepares new sales representatives by conducting orientation to sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-alongs with senior representatives.Conducts exercise sessions for new and current sales employees.Conduct skills gap analyses to identify areas of improvementObserves sales encounters and collects feedback, results, and performance data of trainees after sessions.Coordinates with other sales trainers and sales managers.Structures training plans to meet financial objectives.Hires and onboards new sales trainees.Updates job knowledge by participating in educational opportunities and reading professional publications.Requirements and skillsProven work experience as a Sales Trainer or similar roleExperience in a sales position is a plusAbility to manage the full training cycle, including in-person activities and web-based learningHands-on experience with e-learning platformsExcellent organizational skillsSolid communication and presentation abilitiesBSc degree in Education, Human Resources or relevant fieldAdditional certification in training is a plus

JOB DESCRIPTIONJob Title:- Team Leader (Responsible For Managing the Sales Team)Location:- Bangalore (Whitefield) Experience:- 2 to 7 years (2 years exp mandatory into Sales domain)Job Overview:The Sales Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. Candidates must have at least experience in an outbound sales process (Should be from BPO and handling NBFC / BFSI / Banking Process) Working with customers, suppliers and members, evaluate budgets, P&L and determine ways to simplify and improve the sales process. The role will entail assigning sales territories, mentoring members of their sales team, setting target, assigning sales training, full HR of the team and building sales plans. In the role you will also set goals, identify priorities and eliminate redundant activities to increase sales.Roles and Responsibilities: Manage the overall running of the sales team Develop and implement strategic sales plans that expand a companys customer base and solidify its presence. Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams strengths and weaknesses Establishing productive and professional relationships with key personnel in assigned customer accounts and memberships Building and promoting healthy, long-lasting customer relations with existing and new supplier by partnering with them. Developing and implementing new sales initiatives, strategies and programmes to capture key demographics Liaise and develop professional relationships with regional Representatives and Executives Attend conferences and exhibitions when required to identify opportunities Manage the relationship with MOL to generate more opportunities Oversee planning for following years business plan Ensure event and courses are updated on divisional websites Manage relationships with internal and external stakeholders Assist in account management for industry suppliers Oversee financial invoicing for all department activities within the set budget To liaise with the Commercial Manager, Courses & Events Team Leader and colleagues where necessary to include plans to implement any proposed changes and improvements To undertake other duties as requested Manage budgets and update financial recordsJob Requirement / Skills Time management and prioritising workload Industry Knowledge and Experience desirable Working knowledge of Microsoft office Excellent organisational and time-management skills Excellent customer service skills People management skills Excellent oral and written communication skills Organisational skills and attention to detail Negotiation skills Presenting skillsQualificationAny Graduate

Position: Assistant Quality Manager/Deputy Quality Manager****Artificial Intelligences Experiences*******Location: BangaloreExperiences: overall 7+ years of experiences in AM/DM Quality we need candidate from BPO/KPO industry mandatoryWorking Days: 5 days working and Sat/Sun off (In case there is any client requirement on priority Saturday will be workingSalary: Depending upon the round of interview.Mandatory: Six Sigma Role and Responsibility: Oversee daily quality control operations to ensure adherence to company standards.Develop and implement quality assurance strategies and processes.Manage a team of quality analysts and provide necessary training and guidance.Conduct regular audits and inspections to identify areas for improvement.Collaborate with cross-functional teams to resolve quality-related issues.Prepare and present reports on quality metrics and performance to senior management.Ensure compliance with industry standards and regulatory requirements.Drive continuous improvement initiatives through root cause analysis and corrective actions SkillsQuality Management Systems (QMS)Lean Six SigmaRoot Cause Analysis (RCA)AuditingStatistical Process Control (SPC)ISO StandardsRegulatory ComplianceLeadershipMicrosoft Office SuiteData AnalysisEscalation HandlingHandling rebuttalInterested candidate can apply on email : Raksha.More@conneqtcorp.com

Taking/Handling Inbound Customer calls, Outbound calls, Emails, Chat • Listening to and understanding the customers' requirements • Provide product / service details & benefits to Customers • Providing end to end solutions to the customer • Asking the correct questions probing and prompting the customer wherever required • Timely and accurate capturing all the information given by the customer • Timely follow up with Brands as per Escalation matrix till closure • Staying current with knowledge of products/ processes & services offered by the client • Ensure full adherence to all the quality parameters and SOP • Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule • Escalating the call to the team leader / manager, wherever desirable • Handling irate / demanding customers where necessary, in a tactical manner Role & responsibilities Preferred candidate profile Perks and benefits PF & ESCI are available

Taking/Handling Inbound Customer chats, Emails, Chat • Listening to and understanding the customers requirements • Provide product / service details & benefits to Customers • Providing end to end solutions to the customer • Asking the correct questions probing and prompting the customer wherever required • Timely and accurate capturing all the information given by the customer • Timely follow up with Brands as per Escalation matrix till closure • Staying current with knowledge of products/ processes & services offered by the client • Ensure full adherence to all the quality parameters and SOP • Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule • Escalating the call to the team leader / manager, wherever desirable • Handling irate / demanding customers where necessary, in a tactical manner Role & responsibilities Preferred candidate profile Perks and benefits PF & ESCI

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will serve as the main point of contact for our customers, helping them with inquiries, troubleshooting, and providing exceptional support. Your goal will be to ensure customer satisfaction through effective communication and problem-solving.Responsibilities:Respond promptly to customer inquiries via phone, email, or chat.Assist customers with product or service information, troubleshooting, and issue resolution.Address customer complaints or concerns with empathy and professionalism.Process orders, forms, applications, and requests accurately and efficiently.Maintain a deep understanding of our products, services, and policies to provide the best support.Follow up with customers to ensure their issues are resolved to satisfaction.Record and track customer interactions using CRM software.Collaborate with internal teams to escalate issues as needed.Provide feedback to management about customer experiences and suggestions for improvement.Qualifications:High school diploma or equivalent (Bachelors degree preferred).Proven experience in a customer service role (1-2 years preferred).Strong communication skills, both written and verbal.Excellent problem-solving and multitasking abilities.Positive attitude, strong work ethic, and team player.Benefits:Competitive salary.Paid time off and holidays.Career growth opportunities.

Conneqt Business solutions is hiring HR Executive/Sr. Executive/Team leader for Volume Hiring at Kharadi Location ) ********MBA HR 6 moth of experiences in bpo can apply*********www.conneqtcorp.com Job description Key responsibilities:Job Analysis and Description Creation:Collaborating with hiring managers to understand the requirements of job openings.Creating detailed job descriptions that clearly outline the responsibilities, qualifications, and skills required for each role.Sourcing Candidates:Using various methods to find potential candidates, including job boards, social media, recruitment agencies, networking, and job fairs.Leveraging platforms like LinkedIn, indeed, Glassdoor, and niche job boards.Screening and Shortlisting:Reviewing resumes and applications to shortlist qualified candidates.Conducting initial screening interviews (often by phone or video call) to assess candidate suitability.Interviewing Candidates:Coordinating interviews between candidates and hiring managers.Conducting face-to-face or virtual interviews to assess candidates' qualifications, skills, and cultural fit for the organization.Candidate Communication:Keeping candidates informed throughout the recruitment process, including feedback after interviews.Providing a positive experience for candidates, ensuring they feel valued and respected.Negotiating Offers:Presenting job offers to select candidates and discussing compensation packages.Coordinating with the HR team to finalize the offer details and facilitate the hiring process.On boarding:Coordinating with the HR department to ensure smooth on boarding for new hires.Ensuring new employees have all the necessary paperwork, resources, and training to integrate into the organization successfully.Maintaining Recruitment Records:Managing and maintaining accurate records of all recruitment activity, candidate details, and interview feedback.Ensuring compliance with legal and organizational standards related to recruitment.Employer Branding:Promoting the company as an employer of choice through job postings, social media, and professional networking.Building strong relationships with universities, industry associations, and other recruitment partners.Strong communication and interpersonal skills.Familiarity with recruiting background Ability to assess candidates' skills, qualifications, and potential cultural fit.Organizational skills and the ability to handle multiple job openings at once.Any Graduate in any stream, degree in Human Resources would be preferred.FRESHERS are most Welcome. CTC - Open for the right candidate Location -Pune Contact Person - Raksha More Contact No. 9653454636

Job Title: Team Leader (Sales - BPO)Job Description:We are seeking a dynamic and experienced Team Leader to manage a team within our sales operations. The ideal candidate will have at least 1 year of experience in a Team Leader role, preferably in a BPO environment with a strong focus on sales.Key Responsibilities:Lead, motivate, and manage a team to achieve sales targets and KPIs.Monitor team performance and provide coaching and feedback.Ensure smooth day-to-day operations and resolve escalations promptly.Conduct regular team meetings and performance reviews.Develop and implement strategies to improve sales performance and team productivity.Qualifications:Graduate or Undergraduate with a minimum of 1 year of experience as a Team Leader.Strong sales background, preferably in BPO.Excellent communication, leadership, and problem-solving skills.Ability to work under pressure and meet deadlines.

****Walk-in Drive -HR Executive (BPO/KPO Background only) Interested candidate please carry your update cv and Aadhar Card (Mandatory)Interview Timing: 12pm to 3pm (Monday to Friday)Location: Airoli, Navi MumbaiQualification: GraduateExperiences: 1 to 5 years of experiences in HR Executive -Talent Acquisition in Bulk and Volume Hiring domestic process (BPO/KPO mandatory)Days shift and 6 days workingExcellent communication skillSalary (Depends on the round of interview)Address:Conneqt Business Solutions,1st Floor, C Wing, Reliable Tech Park, AiroliMeet Raksha- 9653454636

Conneqt Business solutions is hiring HR Executive/Sr. Executive/Team leader for Volume Hiring at Navi Mumbai (Airoli and Rabale)www.conneqtcorp.comJob description Key responsibilities:Job Analysis and Description Creation:Collaborating with hiring managers to understand the requirements of job openings.Creating detailed job descriptions that clearly outline the responsibilities, qualifications, and skills required for each role.Sourcing Candidates:Using various methods to find potential candidates, including job boards, social media, recruitment agencies, networking, and job fairs.Leveraging platforms like LinkedIn, indeed, Glassdoor, and niche job boards.Screening and Shortlisting:Reviewing resumes and applications to shortlist qualified candidates.Conducting initial screening interviews (often by phone or video call) to assess candidate suitability.Interviewing Candidates:Coordinating interviews between candidates and hiring managers.Conducting face-to-face or virtual interviews to assess candidates' qualifications, skills, and cultural fit for the organization.Candidate Communication:Keeping candidates informed throughout the recruitment process, including feedback after interviews.Providing a positive experience for candidates, ensuring they feel valued and respected.Negotiating Offers:Presenting job offers to select candidates and discussing compensation packages.Coordinating with the HR team to finalize the offer details and facilitate the hiring process.On boarding:Coordinating with the HR department to ensure smooth on boarding for new hires.Ensuring new employees have all the necessary paperwork, resources, and training to integrate into the organization successfully.Maintaining Recruitment Records:Managing and maintaining accurate records of all recruitment activity, candidate details, and interview feedback.Ensuring compliance with legal and organizational standards related to recruitment.Employer Branding:Promoting the company as an employer of choice through job postings, social media, and professional networking.Building strong relationships with universities, industry associations, and other recruitment partners.Strong communication and interpersonal skills.Familiarity with recruiting background Ability to assess candidates' skills, qualifications, and potential cultural fit.Organizational skills and the ability to handle multiple job openings at once.Any Graduate in any stream, degree in Human Resources would be preferred.FRESHERS are most Welcome.CTC - Open for the right candidate Location -Pune Contact Person - Raksha MoreContact No. 9653454636

Roles & Responsibilities:Prepared billing with validation and checker processes, tracked billing, followed up with clients for approval, and managed discrepancies, ensuring timely and accurate invoicing.Ensuring the closure of debtors and timely collection of receivables and resolving overdue accounts.Manage Unbilled Revenue (UBR) closure by ensuring proper recognition of work completed and aligning it with invoicing and accounting proceduresMonitor and maintain Days Sales Outstanding (DSO), ensuring efficient cash flow management and reduced collection cycles.Oversee headcount reconciliation processes, ensuring accurate and up-to-date records for employee attendance, salaries, and incentives.Authorized Manpower requisition in compliance with SLA clausesReconcile provisions vs actuals, addressing discrepancies and ensuring accurate financial reporting.Monitor and resolve revenue leakage issues by analyzing P&L and implementing corrective actions, increasing overall revenue recognition.Process and verify employee incentive payments, ensuring accuracy in line with company policy and performance metricsl Led budgeting, managed AOP, and tracked key metrics to ensure alignment with financial goals and corporate targets.l Ensured SLA compliance, managed contract renewals, and collaborated with the legal team to update agreements and mitigate risks of service interruptions or legal exposure.Maintain detailed audit requirements for clients, ensuring compliance with industry regulations and contractual obligations.Oversee the management of databases related to employee records, ensuring that all employee information is accurate, secure, and up to date

ResponsibilitiesTo monitor and evaluate the performance of the CCEs and suggest their improvement areas To provide feedbacks to the CCEs based on the internal / external audits to improve the CCEs performance on the call and to identify training needs.To take part in calibrations with the client, OPS, Training and help to resolve the disputes.To ensure the process is meeting Client KPIs such as CSAT and Quality scoresTo conduct Quality sessions to share areas of improvements based on the feedback of audits. Mock call and OJT certification of New Hire BatchesEnsure higher Client satisfaction scores Identification of root causes and preparing Corrective actions To give inputs to the CCEs on their improvement areasLanguage: Tamil English Hindi.Share profiles: 8977713990

Role: Functional Testers - AnalystDomain: Capital Markets and Financial ServicesJD: Attending the daily calls on the project to understand the report requirements, coordinate with Business users understand the functional logic and prepare BRDConduct walkthrough to Project team on BRD and requirementsUnderstand from the project team on what all changes are required in the source feed from CBS, etc. and create user stories for the respective DB Squad to pick this up for development and match the release schedule.Co-ordinate with respective Business SPOCs for signoffs.Track Progress of the project and highlight issues well in advance if any.Exp: 2-4 Years relevantDesirable Skills: Testing Knowledge, Stakeholder Management, Data Analysis , Problem solvingEssential Skills: Project Management Skills, BRD preparation Methods , SQLLocation: ThaneInterested candidate can apply :raksha.more@conneqtcorp.com

Taking/Handling Inbound Customer calls, Outbound calls, Emails, Chat • Listening to and understanding the customers requirements • Provide product / service details & benefits to Customers • Providing end to end solutions to the customer • Asking the correct questions probing and prompting the customer wherever required • Timely and accurate capturing all the information given by the customer • Timely follow up with Brands as per Escalation matrix till closure • Staying current with knowledge of products/ processes & services offered by the client • Ensure full adherence to all the quality parameters and SOP • Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule • Escalating the call to the team leader / manager, wherever desirable • Handling irate / demanding customers where necessary, in a tactical manner Role & responsibilities Preferred candidate profile Perks and benefits PF & Esci are available

Taking/Handling Inbound Customer calls, Outbound calls, Emails, Chat • Listening to and understanding the customers requirements • Provide product / service details & benefits to Customers • Providing end to end solutions to the customer • Asking the correct questions probing and prompting the customer wherever required • Timely and accurate capturing all the information given by the customer • Timely follow up with Brands as per Escalation matrix till closure • Staying current with knowledge of products/ processes & services offered by the client • Ensure full adherence to all the quality parameters and SOP • Cooperate with other Team members, SMEs and Team Leaders. Ensure 100% adherence to schedule • Escalating the call to the team leader / manager, wherever desirable • Handling irate / demanding customers where necessary, in a tactical manner Role & responsibilities Role & responsibilities Preferred candidate profile Perks and benefits PF & ESCI are available.

Role & responsibilities Role Summary: The Sales Manager will be responsible for identifying, engaging, and growing strategic partnerships with Global in India. This role requires a proven track record in B2B solution selling, a deep understanding of operations, and the ability to position our products/services as enablers of business growth and transformation. Key Responsibilities:Market Strategy & Research:Identify target across India and build a strategic pipeline.Lead Generation & Business Development:Develop relationships with key decision-makers, such as CTOs, COOs, and other stakeholders in GCCs.Drive outreach activities (cold calling, presentations, networking) to generate leads and opportunities.Sales Execution:Proactively sell the companys products/solutions, ensuring alignment with GCC requirements (e.g., IT services, cloud solutions, software products).Lead end-to-end sales processes, including proposals, negotiations, and closure of deals.Collaboration & Account Management:Work closely with internal teams (pre-sales, marketing, delivery, etc.) to create tailored solutions for clients.Manage relationships post-sales to ensure customer satisfaction, renewals, and account growth.Revenue & Performance Goals:Meet and exceed monthly/quarterly sales targets and revenue goals.Provide timely sales forecasts, market insights, and account updates.Key Skills:Strong communication, negotiation, and consultative selling skills.Ability to create value propositions and map solutions to client requirements.Analytical mindset to identify opportunities, trends, and competitive insights.Experience in CRM tools like Salesforce, HubSpot, or equivalent.

Handle Inbound calls in a timely MannerFollow the process of handling various Customer interactions as defined in the SOPsIdentify customers need, clarify information, research every issue and provide solutions and/or alternatives Listening to and understanding the customers requirements.Provide product / service details & benefits to Customers.Using front end empowerment tools like CRM, Website as authorized to provide correct information.Capture correct information where ever required.Asking the correct questions probing and prompting the customer wherever required.Timely and accurate capturing all the information given by/to the customer. Staying current with knowledge of products/ processes & services offered by the client.Ensure full adherence to all the quality parameters. Cooperate with other Team members, SMEs and Team Leaders.Ensure 100% adherence to schedule.Handling irate / demanding customers where necessary, in a tactical mannerP.no 9597700873

Role & responsibilities: A telesales or telemarketing executive works in a call center and uses inbound and outbound calling to make sales for the company. The role of a telemarketing executive is to use their persuasion skills to sell, upsell and cross-sell the company's products or services. Outline the day-to-day responsibilities for this role.Preferred candidate profile:Specify required role expertise, previous job experience, or relevant certifications.Perks and benefits:Mention available facilities and benefits the company is offering with this job.

Tracking daily volumes against forecasted volumes and comparing scheduled HC to actual HC.Monitoring of Non-Productive time and working closing with TLs to proactively manage productivity to manage Service Level.Prepares intraday reports on staff attendance, SL% & Abn%.Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.Manages changes to scheduling to ensure adequate daily resource coverage.Communicate with management and operations team to ensure compliance with company standards.Maintain running report of attendance incidents.Monitor attendance and schedule adherence.Processes schedule trade requests for posted schedulesProcesses management requests for modifications of scheduling events (meetings/training, etc.).Provides analytical support for special projects.Collaborate with Fulfillment Operations Department Management on identifying opportunities to further optimize our workforce.Performs any other related duties as required or assigned Call:8977713990Email: Krsha.Satish@conneqtcorp.com

To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor. Ensuring Improvement of Quality Scores of Employees Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team To ensure that the agent numbers from a New Hire team who enter the re OJT stage is maintained at the lowest Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Utilize the Web based training at the center Coordinate for the logistics requirement forth training at the respective center.Responsible for the certification of the new hire trainings at the respective centerResponsible to increase training through put for the respective batch. Responsible for calibrating & shadowing of Trainees on a regular basis.Responsible for the MIS for the aligned processResponsible for the training deliverables) for the aligned process only Any additional project that the function would carry out which would facilitate training and re skilling. This could change from quarter to quarter, like development of e-learning modules, SAP initiative etc. Languages: Malayalam Tamil English Call: 8977713990Email: Krsha.Satish@conneqtcorp.com

Team LeaderAdministratively manage a team & monitor their performanceMotivate and recognize team members through implementation of the R & R programsAnalyze various reports to enhance productivityImprove quality of service and increase client delightPrepare and submit periodic reports of Team performance and should identify the gaps/scope of improvement (if Targets are not met). Rostering and Scheduling of agents as per Process requirementProvide end-to-end resolution by taking ownership and doing follow-upsTo ensure required login hours of the team to meet the volume of workcall 8977713990Krsha.Satish@conneqtcorp.com

Tracking daily volumes against forecasted volumes and comparing scheduled HC to actual HC.Monitoring of Non-Productive time and working closing with TLs to proactively manage productivity to manage Service Level.Prepares intraday reports on staff attendance, SL% & Abn%.Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.Manages changes to scheduling to ensure adequate daily resource coverage.Communicate with management and operations team to ensure compliance with company standards.Maintain running report of attendance incidents.Monitor attendance and schedule adherence.Processes schedule trade requests for posted schedulesProcesses management requests for modifications of scheduling events (meetings/training, etc.).Provides analytical support for special projects.Collaborate with Fulfillment Operations Department Management on identifying opportunities to further optimize our workforce.Performs any other related duties as required or assigned. Number:8977713990Mail: Krsha.Satish@conneqtcorp.com