Consultant - Research Search & Analytics - IN

Job Description

Position Overview: This position leads the transactional/T&M project delivery for a single or multiple client accounts in diverse areas of technology and Patent Services. The role involves understanding client requirements and formulating effective teams to ensure high-quality delivery to clients. Additionally, the role also involves maintaining high engagement levels of team members and providing them growth opportunities in addition to supporting various operational activities related to clients and people. Roles and Responsibilities: 1. Client Ensuring high-quality delivery and TAT compliance; 100% compliance to client SLAs. Building and fostering strong client relationships to ensure business stability and growth. Ensuring closure of any feedback received from the client. Supporting Sales/Solutioning teams on growth opportunities. 2. People Providing trust and leadership, coaching and support to team members; and continue to improve capability for optimum results and retention. Building a development and succession plan for the key resources. Maintaining a balanced team in terms of compensation, skill, and tenure. 3. Operations Leading & monitoring team's performance to ensure high efficiency in process operations and meet individual, project, and team level targets. Ensuring timely delivery of internal & external reports. Setting up various processes and draft standard operating procedures (SOPs). Monitoring overall project operations and ensure their timely execution within budget. 4. Miscellaneous Displaying effective and responsive communication. Participating in Learning and Development activities at various levels; supporting various Org/BU wide initiatives. Complying with all specific company policies without exception, including but not limited to compulsory adherence of ISO/IEC 27001:2013 guidelines. Qualification & Attributes: Experience A minimum of 5 years of previous experience in Intellectual Property - Patents, with a proven track record in leading team(s) and client account(s). In-depth knowledge of technical literature in the area of subject matter expertise. Good knowledge of various Patent Services, including Prior Art Searching, Infringement Analysis, Patent Analytics, etc. Knowledge of US Patent Law (35 USC 101, 102, 112 etc.). Ability to analyze complex issues and apply analytical thinking such as SWOT to drive fast and effective solutions. High level of computer proficiency in MS Office suite of applications. Education B.E./B.Tech. in Electronics and Communication Engineering or equivalent. Personal Attributes Must be well organized and able to juggle multiple tasks dynamic, and action-oriented, which meets deadlines and makes it happen. Must have the ability to build and maintain relationships, and work confidently with people at all levels. Must possess an enthusiastic and approachable personality. Must be an excellent communicator (written and verbal) with the ability to earn trust and credibility. Must have the ability to influence, network, negotiate, counsel, and mediate. Must have the ability to demonstrate a high degree of confidentiality. Must be willing to accept responsibility and make decisions based on experience, education, and understanding of business/client needs.