Control Centre Agent

Job Description

REQUISITION ID: 9718 LOCATION: Chennai DEPARTRMENT: Control Centre Your Tasks Work as Agent in the Global Control Centre under a shift schedule 24/7 Perform remote 1st level alarm resets based on defined handling instructions Processing and solving of 1st level customer requests according to defined handling instructions Support in scheduling service technicians as well ordering and dispatching spare parts Your Profile Min 3+ year experience as a call center agent or comparable position good communication skills with profound English skills (spoken and written) are a must Polite and service-oriented working style Willingness to work in a 24/7 shift schedule Nordex adheres to a policy of equal employment opportunity All employment decisions are made without regard to protected characteristics and in full compliance with all laws and legislations,