3 - 4 years
2.0 - 3.0 Lacs P.A.
Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata
Posted:2 months ago| Platform:
Work from Office
Full Time
Provide Tier 1 operational support to client users, suppliers and program team Manage shared e-mail accounts, helpdesk, and caring for all tickets/inquires to successful resolution Ensure fully compliant onboarding of contractors Manage the full cycle invoicing error resolution and validation process, including accounting code issues, monitoring and follow up for invoice aging Complete program compliance audits Validate rehire restrictions Processing data entry updates Review case management activity and operationalize findings Timesheet approval/delay monitoring Support the processing of security ID requests Monitor/identify and take action on program reports Perform assessment (audit) pursuant to agreed-upon scope Tenure monitoring via report in collaboration with the service delivery team Update QRG s Manage assignment/work order changes Follow up on workflow items pending approvals
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