Participate in all stages of the software design lifecycle working in multi-disciplinary teams spanning cloud, embedded devices, front-end web/mobile, data, and product Interface with the customer on a regular basis and understand their problems and surgically solve them in any software layer possible Write clean, maintainable code, and perform peer code reviews Solve challenging scale, integration, and architectural problems Deploy, operate, and troubleshoot applications in a Kubernetes ecosystem Represent Plume to customer site by interfacing with various customer engineering teams What You ll Bring Education Requirements: BS/MS/PhD in Computer Science, Electrical Engineering or related technical field Experience in writing production code in multiple areas of a product Experience working on WiFi access points, operating systems such as OpenWRT, open source platforms such as RDK or OpenSync High proficiency in writing idiomatic code with experience in C/C++ Strong understanding of algorithms, data structures, object-oriented programming and embedded systems Fundamental understanding of computer networking, operating systems, and databases Experience working on WiFi access points, operating systems such as OpenWRT, open source platforms such as RDK or OpenSync Strong analytical and problem-solving skills Strong oral and written communication skills

Life at Plume At Plume, we believe that technology isnt about moving faster, its about making life s moments better. Which is why we ve built the worlds first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces and human experiences at massive scale. We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the worlds largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies dont, work to do what should be done (rather than what can), and if we can t do it exceptionally well, we don t do it. It s how weve assembled a team of world-class builders, thinkers, and doers. And it s how we re reinventing what s possible every day. Plume is seeking a results-driven, innovative Sr. HR Business Partner interested in helping shape our future growth. You will work with members of the global people team to implement HR strategies, policies and programs that support the business growth plans for our India office. This includes managing employee relations, coaching managers and employees, and assisting in the development of internal processes and policies, as well as designing and delivering management training. To be successful you will need to demonstrate the ability to influence and provide recommendations in areas such as performance management, employee relations, compensation and career development. This role is on site at our Hyderabad office. Responsibilities: Partnering with the site leader to support and implement policies, processes and programs Providing management coaching to build leadership capabilities and address employee issues Working with line managers and employees to address all types of employee relations issues ensuring a balanced perspective and fostering an environment of trust Assessing training needs and conduct 1:1 and/or group sessions as appropriate Administration and interpretation of corporate policies/programs/procedures Partnering with managers to retain, develop and motivate employees to achieve their fullest potential Providing compensation support to address internal equity concerns, promotions, transfers, etc. Qualifications: BS/BA or equivalent post-secondary degree required in Human Resources Management or related field 5+ years of experience working in an entrepreneurial, fast-paced environment; ideally in a similar global organization Strong business consulting and HR acumen, including strong problem-solving skills, critical thinking, and initiative and the ability to influence and partner with all levels of the organization to drive impact Strong knowledge of employment laws and management of employee relations issues Excellent presentation skills and knowledge of India employment laws and benefits Proven ability to influence cross-functional partners and work effectively in a highly matrixed organization Demonstrated organizational skills, with a keen focus on delivering business results Excellent written, verbal communication and interpersonal skills About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world s largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume s software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

Life at Plume At Plume, we believe that technology isnt about moving faster, its about making life s moments better. Which is why we ve built the worlds first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces and human experiences at massive scale. We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the worlds largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies dont, work to do what should be done (rather than what can), and if we can t do it exceptionally well, we don t do it. It s how weve assembled a team of world-class builders, thinkers, and doers. And it s how we re reinventing what s possible every day. We are seeking a Senior Zuora Billing Developer to join our expanding Enterprise Applications Team. In this role, you will be responsible for designing, developing, enhancing, and implementing scalable solutions across various business functions using the Zuora platform and third-party applications. Your contributions will focus on both B2B and B2C models, making this a dynamic and impactful role within the organization.As a key member of the team, you will collaborate with stakeholders from different business areas to deliver complex solutions. The ideal candidate will be a self-starter, able to multitask effectively in a fast-paced environment while balancing multiple projects. You will work independently, taking initiative to meet our strategic objectives with minimal guidance. Key Responsibilities: Design complex billing systems with custom workflows, rate plans, and pricing models.Work with business teams to create tailored billing solutions using Zuora s out-of-the-box capabilities and custom API integrations.Customize Zuoras features (e.g., email templates, invoice templates, communication pro.Automate billing processes (e.g., invoice generation, payment processing, dunning).Partner with Finance and Revenue Teams for requirements gathering, month/quarter-end support, and improvements.Document system designs, technical specifications, and user guides to ensure proper system usage and understanding.Propose software architecture, define the standard object model, and provide technical direction to the development team and business stakeholders.Actively engage in hands-on coding and development tasks while ensuring the proper design methods are applied.Drive improvements to existing billing systems, enhance platform functionalities, and ensure the platform evolves to meet business needs.Stay updated with the latest features in Zuora and industry best practices in subscription billing, revenue recognition, and compliance. Qualifications: Bachelor s degree in Computer Science (or equivalent experience).5+ years of experience in billing solution development or a related field, with at least 3+ years focused on Zuora.Proficient in working with tools like Salesforce, NetSuite, Workato, and others.Expertise in Zuoras Object Model, CPQ integration, automation, and API data flows.Experience with external application integration using SOAP and REST APIs.Familiarity with subscription billing concepts, including pricing models, revenue recognition, and taxation systems like Avalara.Experience with Agile development methodology, tools like JIRA and Confluence.Understanding of Zuora Revenue, Zuora B2B Billing, and other related technologies.Deep knowledge of Zuora s Object Model, Workflows, REST APIs, Product Catalog Management, Billing and Rating Engine and Payment Operations.Expertise in Subscription Management including renewals, amendments, usage-based pricing, etc., across B2B and B2C.Integration of Zuora with systems like Salesforce CRM, NetSuite ERP, and payment gateways (e.g., Stripe, Shopify).Strong experience in B2B and B2C billing models and integration of third-party applications. About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world s largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume s software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

Life at Plume At Plume, we believe that technology isnt about moving faster, its about making life s moments better. Which is why we ve built the worlds first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces and human experiences at massive scale. We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the worlds largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies dont, work to do what should be done (rather than what can), and if we can t do it exceptionally well, we don t do it. It s how weve assembled a team of world-class builders, thinkers, and doers. And it s how we re reinventing what s possible every day. Plume s Data Services team is looking for engineers to build and operate data pipelines that power the gamut of Plume products and analytics. Due to the massive scale and performance requirements of many of our use cases, you will be solving challenging problems on a daily basis using a variety of cutting-edge technologies. What you will do: Interact with stakeholders to gather and understand data requirementsDesign and implement data pipelines with high data quality goalsMaintain up-to-date documentation of data warehouse schemasWrite clean, maintainable code, and perform peer code-reviewsRefactor code as needed to improve performance and simplify operationsProvide production support in triaging and fixing issues relating to data quality and availabilityMentor and assist junior team members and new hires to become successful and productiveAdhere to data protection requirements including data access, retention, residency and de-identificationPlay an integral role in driving the technology roadmap and enhancing best practices What You ll Bring Education Requirements: BS/MS/PhD in Computer Science, Electrical Engineering or related technical field3+ years of software development experience with a proven track record of building, scaling, and supporting production data pipelinesHigh proficiency in writing idiomatic code, preferably in Java or ScalaHigh proficiency in writing SQL in data warehousing technologiesStrong understanding of large-scale data processing technologies, e.g. Apache Spark (preferred) or Apache FlinkStrong understanding of data warehousing conceptsStrong analytical and problem-solving skillsStrong oral and written communication skills About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world s largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume s software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

Life at Plume At Plume, we believe that technology isnt about moving faster, its about making life s moments better. Which is why we ve built the worlds first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces and human experiences at massive scale. We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the worlds largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies dont, work to do what should be done (rather than what can), and if we can t do it exceptionally well, we don t do it. It s how weve assembled a team of world-class builders, thinkers, and doers. And it s how we re reinventing what s possible every day. We are looking for a Senior Software Engineer to join our team and work on the development of our SaaS product. In this role, you will lead the development of new features, improve system architecture, and ensure the scalability and reliability of our cloud-based software. You will collaborate with cross-functional teams to deliver high-quality software and contribute to the continuous improvement of the product. Key Responsibilities: Architect and Design Software Solutions: Contribute towards design and architecture of new features for our SaaS product. Ensure that solutions are scalable, maintainable, and meet customer needs. Develop & Implement Features: Build and maintain robust and high-performing software solutions for our SaaS platform, writing clean, efficient, and testable code. Collaborate with Cross-Functional Teams: Work closely with product managers, designers, and other engineers to define and implement product features, ensuring that business requirements and customer needs are met. Optimize and Scale: Continuously improve application performance and scalability, focusing on optimizing cloud-based resources and database performance. Maintain Code Quality: Write unit and integration tests, conduct code reviews, and ensure adherence to coding standards. Participate in code reviews and provide feedback on engineering best practices. Mentorship: Provide technical leadership and mentorship to junior engineers, helping them grow their skills and achieve their career goals. Troubleshoot and Debug: Investigate and resolve software issues, working with the support team to fix bugs and improve the overall user experience. Security & Compliance: Ensure the SaaS product complies with security best practices and regulatory standards. Implement security features to protect user data and sensitive information. Continuous Improvement: Stay up to date with the latest technologies and industry trends, and incorporate modern practices into the development process. Participate in the iterative process of refining and evolving the product. Documentation: Produce clear technical documentation to support the development, deployment, and maintenance of software systems. Required Skills and Qualifications: Bachelors Degree in Computer Science, Software Engineering, or a related field, or equivalent professional experience. Proven Experience: At least 8+ years of professional experience in software development, with significant experience working on SaaS products or cloud-based platforms. Programming Languages: Strong proficiency in languages commonly used for SaaS development (e.g., JavaScript, TypeScript, Python, Scala, Java). Cloud Platforms: Experience working with cloud platforms such as AWS, or Google Cloud, and an understanding of cloud architecture, microservices, and containerization.. Database Management: Strong knowledge of relational and NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB) and experience with database optimization. DevOps and CI/CD: Hands-on experience with CI/CD pipelines, containerization (Docker), and orchestration tools (e.g., Kubernetes). Agile Methodologies: Familiarity with Agile development processes and tools (e.g., Jira, GitHub). Version Control: Proficiency with version control tools like Git. Problem Solving: Excellent analytical and problem-solving skills, with a focus on delivering high-quality solutions. Communication: Strong written and verbal communication skills. Ability to communicate complex technical concepts to non-technical stakeholders. Preferred Skills: SaaS Experience: Experience building, maintaining, and scaling SaaS applications, particularly in high-availability and high-traffic environments. Microservices Architecture: Familiarity with microservices architecture and cloud-native application patterns. Test Automation: Experience with test automation frameworks and practices. Security: Understanding of web application security, data encryption, and secure coding practices. Leadership: Previous experience mentoring or leading engineering teams. About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world s largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume s software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.