Job Description

Overview To learn and deliver on the corporate action related events (e.g., dividends, interest, proxy and trust distributions etc) and project manage minor/less complicated payments under supervision of a project manager/team leader. Key Accountabilities and main responsibilities Strategic Focus You ll be working in the Corporate and Income section. We are responsible for the correct and timely processing of Corporate Action and Income transactions. This includes cash payments such as dividend, interest, liquidation and redemption or corporate events like merger, capital increase, tender or purchase offer and stock split on equities, bonds or hedge fund products. As a strong member of the team you will work closely within the integrated value chain and our global / international interfaces. Knowledge of corporate action processes including cash and stock Dividends Understanding of processing for various Corporate Action notices. Should have knowledge of break resolution related to any Corporate Action Breaks Confirming / validating corporate action related events Computing and processing entitlements accruals Processing redemptions, Coupon Dividend events Reconciliation to ensure all the activities processed are correct and break resolution as necessary. Ensure to adhere to schedule adherence. Ensure credit time and leave accruals are within guidelines so that the Link Group s financial liability is limited To provide accurate and complete information, solve problems and complete transactions in a professional and timely manner to agreed standards Monitor customer satisfaction results and proactively improve these by focusing on key methods. Regularly review work practices/procedures to identify opportunities to improve quality and/or productivity Collaborate with other teams and render support on need basis Operational Management Conducting investigations on counterparties for any adverse information, reputational risk issues, inappropriate practices, or behaviour on the part of the counterparty. Governance Risk Maintain level of accuracy Complete assigned task as per provided SLA. Experience Personal Attributes Exhibits high level client service skills Excellent capital market understanding of corporate actions. Excellent time management skills, demonstrating flexibility and the ability to manage and plan to meet deadlines Open for changes; understand status quo and challenge todays setup with proposals on how to do it better. Team Player. The Role need to support APAC or EMEA shift and would need to work in Rotational shift wherein shifts would start at 3:30 am IST for APAC and from 11.30 AM for EMEA. Demonstrated high level of initiative, motivation, and organisational skills Effective oral and written communication skills including negotiation skills, ability to liaise successfully with internal and external parties, and ability to work effectively in a team environment Flexibility - able to meet demanding deadlines and work long hours to meet those deadlines, as required Qualification in business/financial markets/law/securities industry desirable Respond quickly and accurately to queries in a high volume, time sensitive trading environment. Issue escalation and resolution on a timely manner. Prioritize time accordingly to action on breaks. Developing action plans for resolution of outstanding issues. Adapt to an environment of openness and information sharing within the team, by attending regular team meetings and communication processes. Achievement of service standards and client specific requirements regarding quality assurance, daily reporting, and end of month reporting Identify and drive process improvement and efficiency initiatives across the line of business Manage escalations and seek to resolve them to the satisfaction of the customer and client Ensure to be compliant with legal, regulatory, policy and business requirements