Corporate Travel Consultant

Job Description

Job Description: Excellent communication skills in English (both verbal and written) are required. Proficiency in Hindi is preferred. We are looking for a detail-oriented and customer-focused Corporate Travel Consultant to join our team. The candidate will manage hotel bookings for corporate clients, ensuring seamless and professional service while adhering to company policies and client-specific travel guidelines. Key Responsibilities Hotel Bookings & Reservations Handle end-to-end hotel bookings for corporate clients, including single and group reservations. Ensure bookings comply with the clients travel policies and budget constraints. Coordinate cancellations, modifications, and special requests. Client Management Understand client requirements, organizational hierarchies, and preferences. Provide personalized travel solutions and maintain strong relationships with key clients. Vendor & Rate Management Liaise with hotels to negotiate rates, secure availability, and manage preferred vendor relationships. Monitor rates and ensure compliance with agreed corporate tariffs. Operational Efficiency Monitor and respond to booking requests via email and ticketing systems. Ensure timely service delivery and adherence to TAT (Turnaround Time). Collaborate with internal teams (sourcing, accounts, commercials) to ensure smooth operations. Feedback & Reporting Collect and analyze feedback from clients and guests to improve services. Maintain detailed reports on bookings, cancellations, and performance metrics. Training & Process Documentation Assist in creating training materials and SOPs (Standard Operating Procedures) for new team members. Job Specification Education: Graduate in any discipline. A diploma or certification in travel and tourism is an advantage. Experience (Preferably): Minimum of 2 years experience in corporate travel management, with a focus on hotel bookings. Hands-on experience with hotel reservation systems and corporate travel software is essential. Skills & Competencies: Strong communication and interpersonal skills. Excellent negotiation and problem-solving abilities. Proficient in MS Office tools (Excel, Word, PowerPoint) and travel booking platforms. Capable of multitasking and handling high-pressure situations with professionalism. Detail-oriented and customer-focused approach. Behavioral Traits: A team player with a collaborative and positive attitude. Proactive, self-driven, and motivated to deliver results. Well-organized with excellent time-management skills. Languages Known: English: Proficient in both speaking and writing. Hindi: Preferable for effective communication with clients and vendors. Salary: Competitive, based on experience and qualifications. Why Join Us? Opportunity to work with a leading travel management company. Professional growth in the corporate travel industry. Dynamic and collaborative work environment. Contact Seeman Chakaravarthi 9619884084 hr@sparrowhubsolutions.com